3 Tips to Master Customer Retention

Zooga owner Antonia King follows three key practices toattract new customers and keep current clients visiting regularly, and shares them in this video.

Customer retention, Customer service

Antonia King, founder and owner of Zooga, yoga for kids, is a master marketer thanks to her work in video production for almost 20 years. After being open for only three months, Zooga was able to break even thanks to King's simple ways of attracting new customers and her ability to retain them. In this short video, King shares three tips on how any small business can boost its customer retention. Many of her tips are simple and can be put into practice relatively quickly, allowing your small business to start improving its customer retention process in an efficient manner.