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The Plantronics 204549-01 Practica T110 standard phone has generously cushioned and noise-canceling headset with firm key dial pad that reduces the stress of repeated manual dialing. A dial pad port gives user a direct access to a manager, promoting rapid training and problem resolution. The T110 features flash, mute, redial buttons and three flashes. It has adjustable volume and tone/pulse controls that provide added user convenience and comfort.