Your Auto Restock is personal to you, and you may not assign or transfer your Auto Restock subscriptions, or any of its benefits, to any third party without Staples’ authorization. If any problems arise with your Auto Restock account, you will be notified through your email address provided with your Auto Restock subscription. If continuing problems arise, your Auto Restock order will be canceled and no additional Auto Restock orders will be shipped until the problem has been resolved. If your particular Auto Restock order is canceled, your enrollment with Staples’ Auto Restock will remain in effect, and Staples will attempt to process the next Auto Restock order based on the delivery frequency you have chosen.
If an item is no longer available, or no longer eligible for Auto Restock, we will automatically suspend your subscription for that item and no additional orders with that subscription will be placed. If you choose to replace the item, you will be required to create a new subscription order for that item.
Your enrollment begins after your first order. Your order will be based on the specific date you chose for your first order. If you did not specify a date for your order, your order will be processed immediately by Staples.
Staples reserves the right to change the Auto Restock benefits at any time in its sole discretion. All changes will apply to future orders, including the current subscriptions.
A valid credit card is required at the time of the order, and will be used for payments of subsequent Auto Restock orders.
The total cost charged to your credit card for each Auto Restock order will be the cost of the item on the day that order is processed (plus delivery charges and sales tax, if applicable). Therefore, the cost of each Auto Restock order may vary.
After your first order, Staples will send you an email notice prior to processing each Auto Restock order to confirm the cost of the order. Your initial order will be processed when your subscription is set up. You can also view the order date, order number and total of each Auto Restock order by visiting “My Auto Restock Orders” on your staples.com® account. The amount of each Auto Restock order will be billed to the credit card you authorize for Auto Restock purchases, and your card will be billed on the day your order is shipped.
If the method of payment used during the subscription period becomes invalid or if the charge is otherwise rejected, an email will be sent to the email address associated with your subscription notifying you that the next subscription will be on hold.
Unless you update your method of payment, the charge for each order will be billed to the method of payment used when you create your subscription. If the method of payment becomes invalid at any time during the subscription period or if the charge is otherwise rejected, we will send an email to the email address associated with your subscription notifying you that the subscription has been placed on hold.
Auto Restock is limited to items displaying the Auto Restock message.