Cell Phone Repair

Cracked or broken
phone?
We’ll fix it fast.

From cracked screens to battery replacements, Staples® Tech Specialists
will get you up and running in no time.

Quality repairs, guaranteed.

All repairs made with non–
refurbished parts and covered by a 1–
year limited warranty.

  • Screen Replacement
    Screen Replacement
  • Battery Replacement
    Battery Replacement

Why choose Staples?

  • Fast Turnaround Times

    Fast
    Turnaround Times

    In–store repairs are
    typically done in
    under an
    hour while you wait.

  • Reliable Repairs

    Reliable
    Repairs

    All repairs are made with
    non–
    refurbished parts.

  • 1-Year Warranty

    1–Year
    Warranty

    All repairs are backed
    by
    a
    1–year warranty.

  • Convenient Locations

    Convenient
    Locations

    There’s a Staples near
    you,
    just use
    our
    locator
    to find
    your local store.

Bring your
phone to us.

iPhone® screen and battery
replacements can usually be
done
in store in an hour. Other repairs
will
be done off–site
and typically
take
7—10 business days.

Find a store

Have SquareTrade®
come to you.

Certified SquareTrade Go
techs
will come to your office
or
home
and repair your
phone with high–
quality parts.

Schedule now

DEVICES AND
MODELS WE REPAIR.

Remember, all repairs are made with
non-refurbished parts and backed by a
1–year warranty.

iPhone

iPhone 5
iPhone 5C
iPhone 5S
iPhone 6
iPhone 6 Plus
iPhone 6S
iPhone 6S Plus
iPhone 7
iPhone 7 Plus
iPhone 8*
iPhone 8 Plus*
iPhone 5
iPhone 5C
iPhone 5S
iPhone 6
iPhone 6 Plus
iPhone 6S
iPhone 6S Plus
iPhone 7
iPhone 7 Plus
iPhone 8*
iPhone 8 Plus*
iPhone 5
iPhone 5C
iPhone 5S
iPhone 6
iPhone 6 Plus
iPhone 6S
iPhone 6S Plus
iPhone 7 iPhone 7 Plus
iPhone 8*
iPhone 8 Plus

Samsung Galaxy®*

Galaxy S3
Galaxy S4
Galaxy S5
Galaxy S6
Galaxy S7
Galaxy S8

iPad®*

iPad 2
iPad 3
iPad 4
iPad Air®
iPad mini™
Learn more
*In-store repairs available for select
iPhone models. We service over 100
models (including the iPhone 8 and
8 Plus) through our mail repair service.
See store for details.

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Find your local Staples store.

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        Frequently Asked Questions

        • What types of repairs does Staples perform?

          Staples repairs broken screens and can recover wet devices. Apple® phones can be repaired in store and on demand through SquareTrade Go. Samsung and other brands can be repaired through mail-in service and on demand through SquareTrade Go. Tablet repairs are mail-in only. Wet phones can be serviced in store only with our TekDry® machines.

        • Are appointments necessary and how long does a phone repair take?

          No appointment is necessary, and most in-store repairs can be completed the same day. Mail-In repairs can take up to 7-10 days.

        • Why should I repair my device at Staples?

          Staples is convenient (find us near you), reliable (grade A+ parts, limited 1 year warranty, trained techs), and quick (typical repair takes 30 minutes in store).

        • Does the repair come with a warranty?

          Our parts all come with a 1-year limited warranty covering phones with any defects. We are not responsible for accidental damage done to a device after a repair. Water damage occurring will also void the warranty on the repair.

        • What is the value of repairing my device at Staples?

          Example New Phone Cost to Repair at Staples Trade In Value of Flawless-Condition Phone Trade-In Value of Damaged-Condition Phone
          iPhone 6s $549.00 $149.99 $205.00 $75.00

          Repair your iPhone at Staples for approximately 25% of the cost of a new one.

          You save 75%!

          Repair your phone to Flawless Condition to increase trade-in value by $130.

        • How do I know if I need to replace my battery?

          After about 300 charge cycles or 1 year of use, the battery only retains about 80% of its charge.

        • Will I need to provide my passcode?

          For full testing on your repaired device, we will need your passcode. If you do not want to provide your passcode, you can accept partial testing.

        • What else can I do to protect my phone?

          Protect your screen with Liquid Armour – a liquid product that provides scratch resistance for up to 1 year. Other screen protectors are hard to apply, you can never get rid of EVERY bubble, and some of them degrade the image quality. Liquid Armour is invisible, plus equivalent to 9H hardness – which by the way - is right below Diamonds at 10H! Plus, we’ll apply it for you in store. Buy a strong phone case to protect your frame. Backup your data often to the cloud, your computer, or an external hard drive.

        • My phone is still in contract. Should I come to Staples for my repair?

          If your phone is under contract, you should contact your warranty provider for repair as Staples is not an authorized repair center. Opening the device will void your warranty.

        • What happens if I have an issue with my phone after I get it repaired?

          We will work with you to remedy the situation with no additional cost as long as it is within the 30 day return period or 1-year limited warranty period. Our Parts all come with a 1-year limited warranty covering phones with any defects. We are not responsible for accidental damage done to a device after a repair. Water damage occurring will also void the warranty on the repair.