BROKEN PHONE?
WE CAN FIX IT.

From cracked screens to battery replacements, Staples®
Tech Specialists will get you up and running in no time.

Quality repairs, guaranteed.

All repairs made with non-refurbished parts and covered by a 1-year limited warranty.

  • LCD/Digitizer Replacement
    LCD/Digitizer Replacement
  • Battery Replacement
    Battery Replacement

Why choose Staples?

  • 1-Year Warranty

    1-Year Warranty

    All repairs are backed by a 1-year warranty.

  • Convenient Locations

    Convenient Locations

    There’s a Staples store near you. Use our Store Locator to find your local Staples store.

  • Reliable Repairs

    Reliable Repairs

    All repairs are made with non-refurbished parts and are backed by a warranty.

  • Fast Turnaround Times

    Fast Turnaround Times

    In-store repairs are typically done in under an hour while you wait.

Solutions for every type of repair.

Bring your phone to us.

Bring your phone to us.

IN STORE

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Learn more +

iPhone® screen and battery replacements can usually be done in store in an hour. Other repairs will be done off-site and typically take 7 – 10 business days.

FIND A STORE
Have SquareTrade come to you.

Have SquareTrade come to you.

WE COME TO YOU

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Learn more +

Certified Go Techs will come to your office or home and repair your phone with high-quality parts.

SCHEDULE NOW
Mobile devices

Models and devices we repair.

Remember, all repairs are backed by a 1-year warranty.

  • iPhones®

    Models: iPhone 4, iPhone 4s, iPhone 5, iPhone 5c, iPhone 5s, iPhone5SE, iPhone 6, iPhone 6s, iPhone 6 Plus, iPhone 6s Plus, iPhone 7 and iPhone 7+

  • Galaxy®*

    Models: Samsung Galaxy S3, Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6

  • iPad®*

    Models: iPad 2, iPad 3, iPad 4, iPad Air™, iPad mini®

    Learn more >
  • *Only iPhone repairs are done in store. We service over 100 models through our mail service. See store for details.

Don’t replace your phone. Repair it.

Repair your phone at Staples for approximately 25% of the cost of a new one.

Devices
Person using smartphone

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        Frequently Asked Questions

        • What types of repairs does Staples perform?

          Staples repairs broken screens and can recover wet devices. Apple® phones can be repaired in store and on demand through SquareTrade Go. Samsung and other brands can be repaired through mail-in service and on demand through SquareTrade Go. Tablet repairs are mail-in only. Wet phones can be serviced in store only with our TekDry® machines.

        • How long does a repair take?

          In-store repairs are typically performed the same day. Mail-in repairs can take up to 7-10 days.

        • What types of wet devices can be recovered?

          Any device that fits in the TekDry machine can be attempted to recover! We service key fobs, cell phones and laptops. It’s quick and risk free. Most repairs are completed within 30 minutes and if it doesn’t work, you don’t pay. Shut off your device. Don’t plug it in. Bring it to Staples TekDry machine ASAP! Do not waste time with rice! Rice will not save your phone.

        • I dropped my phone in the ocean. What are my chances to save it?

          If your device is submerged in salt water, rinse it with cold water. Salt will begin to corrode your phone immediately. Shut off your device. Don’t plug it in. Bring it to Staples TekDry machine ASAP! Do not waste time with rice! Rice will not save your phone.

        • What should I do if I dropped my phone in water?

          Shut off your device. Don’t plug it in. Bring it to Staples TekDry machine ASAP! Do not waste time with rice! Rice will not save your phone.

        • Why should I repair my device at Staples?

          Staples is convenient (find us near you), reliable (grade A+ parts, limited 1 year warranty, trained techs), and quick (typical repair takes 30 minutes in store).

        • Does the repair come with a warranty?

          Our parts all come with a 1-year limited warranty covering phones with any defects. We are not responsible for accidental damage done to a device after a repair. Water damage occurring will also void the warranty on the repair.

        • What is the value of repairing my device at Staples?

          Example New Phone Cost to Repair at Staples Trade In Value of Flawless-Condition Phone Trade-In Value of Damaged-Condition Phone
          iPhone 6s $549.00 $149.99 $205.00 $75.00

          Repair your iPhone at Staples for approximately 25% of the cost of a new one.

          You save 75%!

          Repair your phone to Flawless Condition to increase trade-in value by $130.

        • How do I know if I need to replace my battery?

          After about 300 charge cycles or 1 year of use, the battery only retains about 80% of its charge.

        • Will I need to provide my passcode?

          For full testing on your repaired device, we will need your passcode. If you do not want to provide your passcode, you can accept partial testing.

        • What else can I do to protect my phone?

          Protect your screen with Liquid Armour – a liquid product that provides scratch resistance for up to 1 year. Other screen protectors are hard to apply, you can never get rid of EVERY bubble, and some of them degrade the image quality. Liquid Armour is invisible, plus equivalent to 9H hardness – which by the way - is right below Diamonds at 10H! Plus, we’ll apply it for you in store. Buy a strong phone case to protect your frame. Backup your data often to the cloud, your computer, or an external hard drive.

        • My phone is still in contract. Should I come to Staples for my repair?

          If your phone is under contract, you should contact your warranty provider for repair as Staples is not an authorized repair center. Opening the device will void your warranty.

        • What happens if I have an issue with my phone after I get it repaired?

          We will work with you to remedy the situation with no additional cost as long as it is within the 30 day return period or 1-year limited warranty period. Our Parts all come with a 1-year limited warranty covering phones with any defects. We are not responsible for accidental damage done to a device after a repair. Water damage occurring will also void the warranty on the repair.

         
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