Water Damaged Phone Repair

DROPPED YOUR PHONE IN WATER?
WE CAN HELP.

Just give us 30 minutes and if we can’t bring your favorite device back to life, you don’t pay.

HERE’S WHAT YOU NEED TO DO.

Hint: Sticking your phone in a bowl
of rice is not the answer.

  1. 1
    Shut off your device.
    And keep it off. This will help
    prevent
    a short circuit.
  2. 2
    Don’t plug it in.
    Charging won’t help, water
    and
    electricity
    don’t mix.
  3. 3
    Bring it to your local
    Staples now.
    We’ll use our in-store TekDry®
    water
    removal machine.

The benefits of
TekDry In–Store
Service.

Protects the surface

The water removal process
causes no
cosmetic damage
whatsoever.

Preserves data

If the process is successful, your
data will be
exactly as it was.

Keeps it in one piece

We won’t have to take your
device apart to save it.

Stays cool

Uses a safe, low
temperature so
your device
won’t overheat.

Uses safe materials

The process doesn’t use any
harmful chemicals.

Saves money

No need to pay for a
deductible or
a new phone.

See how water
damage recovery
methods compare.

Device in a bowl of rice

Only 13% of liquid removed
after 48 hours

13%

Device dried out in air

Only 15% of liquid removed
after 48 hours

15%

Device dried out with
TekDry machine

100% of liquid removed in
just 30 minutes

100%

Why choose Staples?

  • Fast Turnaround Times

    Fast Turnaround Times

    Water removal is typically done
    in
    30 minutes while you wait.

  • Risk-Free Pricing

    Risk-Free Service

    If the process doesn’t work,
    you don’t pay a thing.

  • Convenient Locations

    Convenient Locations

    There’s a Staples near you,
    just use
    our
    locator to find your
    local store.

TekDry
Recover all your favorite devices.

Small Devices

$39.99

Key fobs
e-Cigarettes
Remote controls
Flash drives

Medium Devices

$69.99

Smartphones
Tablets
Cameras
Camcorders
Wearable tech

Large Devices*

$99.99

Laptops
Gaming systems
DVD/Blu-ray players
*Available in select stores

ARTICLE
WHAT TO DO WHEN YOU
SOAK
YOUR PHONE.
Wet phone? Don’t panic, just
follow
these three
simple steps
to
help bring
your device back to life.

Find your local Staples store.

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        Frequently Asked Questions

        • What types of wet devices can be recovered?

          Any device that fits in the TekDry machine can be attempted to recover! We service key fobs, cell phones and laptops. It’s quick and risk free. Most repairs are completed within 30 minutes and if it doesn’t work, you don’t pay. Shut off your device. Don’t plug it in. Bring it to Staples TekDry machine ASAP! Do not waste time with rice! Rice will not save your phone.

        • I dropped my phone in the ocean. What are my chances to save it?

          If your device is submerged in salt water, rinse it with cold water. Salt will begin to corrode your phone immediately. Shut off your device. Don’t plug it in. Bring it to Staples TekDry machine ASAP! Do not waste time with rice! Rice will not save your phone.

        • What should I do if I dropped my phone in water?

          Shut off your device. Don’t plug it in. Bring it to Staples TekDry machine ASAP! Do not waste time with rice! Rice will not save your phone.