Item #: 772894 | Model #: 9780684832562
The Service Profit Chain
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The Service Profit Chain

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21.19
21.19
https://www.staples-3p.com/s7/is/image/Staples/s0276665
09780684832562
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The Service Profit Chain
Product Description

A proven model for excellence provides business leaders with practical guidelines on how to manage, market, hire, deliver services, and assess results, with detailed case studies that demonstrate how successful companies already use these principles.

ISBN: 9780684832562
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