Tracking our performance is one of our most important functions. It gives our company and our stakeholders the information and tools needed to make critical decisions today and tomorrow.
|Economic — Global||2012||2011||2010|
|Total sales (billions USD)1||24.4||24.7||24.1|
|Sales by Business Segment (Billions USD)|
|North American Stores & Online||11.83||11.74||11.54|
|North American Commercial||8.12||7.97||7.84|
|Sales by Geography (Billions USD)|
|Gross profit (billions USD)||6.49||6.69||6.54|
|Net income (millions USD)||(210.71)||984.66||881.95|
|Income tax payments (millions USD)||426.3||477.2||467.6|
|Number of countries in which Staples operates||26||26||26|
|Total retail stores||2,215||2,295||2,281|
|Full time (% of total)||59||59||59|
|Ethics & Governance — United States||2012||2011||2010|
|Number of Staples® brand product suppliers audited||230||237||233|
|Number and % of audited Staples® brand product suppliers that were required to take corrective action||14(6%)||19 (8%)||33 (14.2%)|
|Number and % of audited Staples® brand product suppliers with which Staples discontinued business relationships||0||0 (0%)||2 (0.9%)|
|Environment — United States||2012||2011||2010|
|Estimated sales of products containing recycled content material||1,260||1,320||n/a|
|Estimated sales of products meeting third-party environmental standards/certifications||1367||1,599||n/a|
|Estimated sales of FSC-certified products||397||426||n/a|
|Estimated sales of ENERGY STAR® qualified products||384||608||n/a|
|Ink and toner cartridges (millions of units)2||72||67||63|
|Electronics recycled for customers (millions of pounds)||12.7||13.9||10.5|
|Total energy use (GJ)||3,436,110||3,559,100||3,866,000|
|Electricity use (mWh)||646,478||655,585||682,800|
|Electrical intensity across all locations (kWh per ft2)||11.56||11.46||11.69|
|Number and percentage of active facilities certified to ENERGY STAR®||513(29%)||286 (16%)||125 (7%)|
|Facility natural gas and propane use (MMBTU)||712,800||796,910||940,430|
|Diesel fuel for Staples fleet (MMBTU)||336,040||331,080||410,800|
|Greenhouse gas emissions 3|
|Scope 1 (MtCO2e)||71,000||75,860||85,510|
|Scope 2 (MtCO2e)||320,700||326,310||342,130|
|Total reductions from RECs and green power purchase offsets (MtCO2e)||506,150||333,990||138.980|
|Total Scope 1 and 2 emissions (MtCO2e, before reductions from offsets)||391,700||402,170||430,640|
|Net GHG emissions (MtCO2e, after reductions from offsets)||71,000||75,860||291,660|
|GHG emissions intensity before reductions from offsets (kg CO2e per ft2)||7.00||7.03||7.38|
|GHG emissions intensity after reductions from offsets (kg CO2e per ft2)||1.27||1.33||5.00|
|Total facility area (ft2)||55,931,773||57,193,275||58,388,239|
|Retail area (ft2)||35,125,191||35,760,510||35,637,889|
|Nonretail area (ft2)||20,806,581||21,432,765||20,806,581|
|Waste and Recycling|
|Waste to landfill or incinerator (short tons)||29,070||29,920||34,300|
|Percentage of waste to landfill||91.5%||90%||91%|
|Waste diverted to recycling (short tons)4||41,005||44,690||37,110|
|Rate of waste diversion to recycling (%)||59%||60%||51%|
|Waste generated per ft2 of facility area (pounds/ft2)||1.25||1.30||1.31|
|Water use (millions of gallons)||224.77||240.26||223.65|
|Water use intensity (gallons/ft2)||4.0||4.2||3.9|
|Community — Global6||2012||2011||2010|
|Total corporate giving, including Staples, Inc., Staples Foundation for Learning, global giving and in-kind giving (USD)||14,699,079||22,330,225||25,279,656|
|Value of in-kind donations (USD)3||8,384,840||14,788,314||20,120,235|
|Cash donations (USD)||6,314,239||7,541,911||5,159,421|
|% women in the U.S. workforce||44||44||44|
|% minorities in the U.S. workforce||32||32||32|
|Gender diversity in the United States and Canada (% women)||45||46||46|
|Average global annual employee turnover rate4||40||36||33|
|Salaried associate turnover rate globally (%)||13||14||12|
|Hourly associate turnover rate globally (%)||46||42||43|
1 Sales for 2012 were $24.38 billion, and include $461.2 million of revenue related to the additional week in 2012.
2Complete data for 2010 is not available, and therefore will not be reported. For 2011, product sales are in millions of USD. Sales are based on United States sales of products to Retail, Staples Advantage® and Staples Business Delivery® customers for products that are currently identified in Staples' product systems as having one or more of the environmental attributes specified. Recycled content sales include sales of all products containing pre- or post-consumer recycled content. Sales information does not include Quill, Staples Promotional Products®, Business Interiors by Staples(sm), wholesaler-fulfilled items and certain other lines of business.
3We have adjusted our greenhouse gas accounting for 2010 to 2012 to more accurately apply offsets from renewable energy purchases to only Scope 2 emissions (from electricity purchases) rather than combined Scope 1 and 2 emissions. We have also made some adjustments to emissions factors. As a result, we are re-reporting emissions for earlier years to reflect these minor adjustments.
4The recycling tonnage shown here includes metals, mixed paper, cardboard, plastics, glass and compost. If we were to include lightbulb and pallet recycling, our recyling rate would be approximatley 70 percent; however to enable year-over-year comparison, we did not include these materials as they were not captured in earlier years.
5The difference of in-kind donations made in FY2010 and FY2011 vs. FY2012 relates to Corporate Express product donations made after the acquisition.
International Performance Summary
|Environment - Global1|
|Fiscal Year 20121,2||Global||North America||Asia Pacific||South America||Europe|
|Sales of eco-conscious products (millions of USD)3||$2,465.5||$2,025.7||$177.7||n/a||$262.2|
|Ink and toner cartridges (thousands of units)||76,533.3||74,988.4||87.8||n/a||1,457.1|
|Electronics recycled for customers (thousands of pounds)||19,396.0||19,299.4||2.5||n/a||94.1|
|Energy & Greenhouse Gas Emissions|
|Total energy use (GJ)||4,923,250||4,180,430||92,140||3,020||647,660|
|Electricity Use (MWh)4||885,068||783,718||12,950||690||87,710|
|Scope 1 greenhouse gas emissions (MtCO2-e)||108,800||85,820||3,310||40||19,630|
|Scope 2 greenhouse gas emissions (MtCO2-e)||389,465||348,600||10,665||60||30,140|
|Scope 2 emissions offset by renewable energy purchases (MtCO2-e)||-||506,150||610||-||-|
|Total Scope 1 and 2 emissions (MtCO2-e)||176,955||113,720||13,365||100||49,770|
|Waste and Recycling|
|Waste disposed (short tons)||44,190||33,550||1,940||160||8,540|
|Waste sent to landfill (short tons)||34,020||31,080||1,940||160||840|
|Waste diverted for recycling (short tons)5||65,810||48,270||4,740||90||12,710|
|Water use (thousands of gallons)||281,700||256,550||7,390||640||17,120|
To see a detailed International Performance Summary, download the .pdf version by clicking here.
1 "N/A" indicates this metric is not currently applicable to the business channel(s) in this country, or that data is not currently available to report for this metric in this country.
2 Historic emissions for select countries have changed slightly as we have updated our emissions factors to reflect most recently available emissions factors. Because we are using 2010 as our baseline for our global carbon goal, we applied the factors retroactively to ensure we are not misrepresenting any increases or decreases in emissions due to changes in factors, rather than actual activity data. Finally, we have adjusted our accounting to more accurately apply our renewable energy purchase offsets to our Scope 2 emissions (as opposed to total Scope 1 and 2 emissions); thus we are re-reporting our net emissions to reflect this adjustment.
3 Our eco-conscious product criteria vary by market, but are typically characterized by 30% or more recycled content materials and/or meeting specific third-party environmental standards. In Europe, reported sales numbers generally cover Advantage and Online business channels, but not retail.
4 In 2011 and 2012, select European countries started purchasing renewable, certified zero-carbon electricity directly from their utility providers. This is accounted for as zero-carbon electricity, rather than an offset.
5 Recycling volumes include glass, cardboard, metals, organics, plastics and paper.