Tracking our performance is one of our most important functions. It gives our company and our stakeholders the information and tools needed to make critical decisions today and tomorrow.
|Economic — Global||2011||2010||2009||2008||2007|
|Total sales (billions USD)||25||24.55||24.28||23.08||19.37|
|Sales by Business Segment (Billions USD)|
|North American Retail||9.66||9.53||9.36||9.49||10.02|
|North American Delivery||10.06||9.85||9.64||8.93||6.61|
|Sales by Geography (Billions USD)|
|Gross profit (billions USD)||6.74||6.61||6.47||6.25||5.55|
|Net income (millions USD)||984.66||881.95||738.67||805.26||995.7|
|Income tax payments (millions USD)||475.3||468||398.8||428.8||559.6|
|Number of countries in which Staples operates||26||26||26||25||22|
|Total retail stores||2,295||2,281||2,243||2,218||2,038|
|Full time (% of total)||59||59||59||63||57|
|Ethics & Governance — United States||2011||2010||2009||2008||2007|
|Number of Staples® brand product suppliers audited||237||233||281||282||339|
|Number and % of audited Staples® brand product suppliers that were required to take corrective action||19 (8%)||33 (14.2%)||89 (31.6%)||156 (53%)||110 (30%)|
|Number and % of audited Staples® brand product suppliers with which Staples discontinued business relationships||0 (0%)||2 (0.9%)||5 (1.6%)||0||0|
|Environment — United States||2011||2010||2009||2008||2007|
|Estimated sales of products containing recycled content material||1,320||n/a||1,290||n/a||n/a|
|Estimated sales of products meeting third-party environmental standards/certifications||1,599||n/a||969||n/a||n/a|
|Estimated sales of FSC-certified products||426||n/a||189||n/a||n/a|
|Estimated sales of ENERGY STAR® qualified products||608||n/a||190||n/a||n/a|
|Ink and toner cartridges (millions of units)2||67||63||55||22||23.8|
|Electronics recycled for customers (millions of pounds)||13.9||10.5||7.7||6.2||2.5|
|Energy 2, 3|
|Total energy use (GJ)||3,559,100||3,866,000||3,916,800||3,907,000||4,130,000|
|Electricity use (mWh)||655,585||682,800||684,700||707,800||725,400|
|Electrical intensity across all locations (kWh per ft2)||11.5||11.7||11.9||12.4||15.2|
|Number and percentage of active facilities certified to ENERGY STAR®||286 (16%)||125 (7%)||n/a||n/a||n/a|
|Facility natural gas and propane use (MMBTU)||796,910||940,430||904,900||797,600||766,900|
|Diesel fuel for Staples fleet (MMBTU)||331,080||410,800||428,000||423,945||633,400|
|Greenhouse gas emissions 2, 3|
|Scope 1 (MtCO2e)||75,700||88,400||84,300||79,900||90,600|
|Scope 2 (MtCO2e)||326,300||342,100||381,700||393,900||412,200|
|Total Scope 1 and 2 emissions (MtCO2e, before reductions from offsets)||402,000||430,500||466,000||473,800||502,800|
|Total reductions from RECs and green power purchase offsets (MtCO2e)||334,000||139,000||143,600||95,200||114,400|
|Net GHG emissions (MtCO2e, after reductions from offsets)||68,000||291,500||322,400||378,600||388,400|
|GHG emissions intensity before reductions from offsets (kg CO2e per ft2)||7.03||7.37||8.1||8.3||10.5|
|GHG emissions intensity after reductions from offsets (kg CO2e per ft2)||1.19||4.99||5.6||6.6||8.1|
|Total facility area (ft2)||57,193,275||58,388,239||57,491,000||57,020,000||47,790,000|
|Retail area (ft2)||35,760,510||35,637,889||34,688,000||34,342,000||32,775,000|
|Nonretail area (ft2)||21,432,765||22,127,000||22,750,349||22,678,000||15,015,000|
|Waste and Recycling|
|Waste to landfill or incinerator (short tons)4||29,920||34,300||34,170||32,320||30,160|
|Percentage of waste to landfill||90%||91%||n/a||n/a||n/a|
|Waste diverted to recycling (short tons)5||44,690||37,110||34,010||37,110||35,670|
|Rate of waste diversion to recycling (%)||60%||51%||50%||53%||54%|
|Waste generated per ft2 of facility area (pounds/ft2)||1.30||1.31||1.19||1.13||1.26|
|Water use (millions of gallons)6||240.26||223.65||225.34||272.10||312.25|
|Water use intensity (gallons/ft2)||4.2||3.9||3.9||4.8||6.5|
|Community — Global||2011||2010||2009||2008||2007|
|Total corporate giving, including Staples, Inc., Staples Foundation for Learning, global giving and in-kind giving (USD)||22,330,225||25,279,656||15,172,330||16,984,363||16,592,594|
|Value of in-kind donations (USD)3||14,788,314||20,120,235||6,503,572||8,828,879||9,128,869|
|Cash donations (USD)||7,541,911||5,159,421||8,668,759||8,155,483||7,463,725|
|% women in the U.S. workforce||44||44||44||46||46|
|% minorities in the U.S. workforce||32||32||32||32||32|
|Gender diversity in the United States and Canada (% women)||46||46||46||48||48|
|Average global annual employee turnover rate4||36||33||31||42||55|
|Salaried associate turnover rate globally (%)||14||12||12||15||19|
|Hourly associate turnover rate globally (%)||42||43||41||55||65|
1Complete data for 2010 is not available, and therefore will not be reported. For 2007-2009 and 2011, product sales are in millions of USD. Sales are based on United States sales of products to Retail, Staples Advantage® and Staples Business Delivery® customers for products that are currently identified in Staples' product systems as having one or more of the environmental attributes specified. Recycled content sales include sales of all products containing pre- or post-consumer recycled content. Sales information does not include Quill, Staples Promotional Products®, Business Interiors by Staples(sm), wholesaler-fulfilled items and certain other lines of business.
2To date, we have reported our GHG profile by Calendar Year to align with the US EPA Climate Leaders program. Following the program conclusion and also to align our GHG reporting approach with our reporting on other environmental impacts, we are reporting our GHG profile by Fiscal Year moving forward. As a result, we are re-reporting our 2010 data (previously CY data) to reflect FY data. This also supports our need to report data consistently throughout the timeframe for our new GHG reduction goal (to reduce emissions by 50% by 2020, using 2010 as a baseline). This updated profile also reflects modifications to our emissions factors (to align with GHG Protocol post-Climate Leaders) and corrections to the facilities included in the reporting scope (we have also updated 2010 square footage accordingly).
3Our 2011 energy use and greenhouse gas emissions figures have changed slightly since reporting data to the Carbon Disclosure Project due to corrections to facility energy use reports.
4We updated our waste to landfill number for 2010 to reflect additional data received.
5The 2011 recycling tonnage shown here includes metals, mixed paper, cardboard, plastics, glass and compost. If we were to include lightbulb and pallet recycling, our recyling rate would be approximatley 70%; however to enable year-over-year comparison, we did not include these materials as they were not captured in earlier years.
6The water use value reported for 2011 has increased since Staples reported to the Carbon Disclosure Project Water Program Questionnaire due to corrections made to facility water use reports.
International Performance Summary
|Environment - Global1|
|Fiscal Year 2011||North America2||Asia Pacific||Europe3, 4||Global|
|Sales of eco-conscious products (millions of USD)5||$1,907||$166||$419||$2,491|
|Ink and toner cartridges (thousands of units)||69,861||33.8||1,669.6||71,565|
|Electronics recycled for customers (thousands of pounds)||21,046.4||35.5||450.7||21,532|
|Energy & Greenhouse Gas Emissions|
|Total energy use (GJ)||4,314,630||48,910||640,090||5,003,600|
|Electricity Use (MWh)||788,845||11,410||80,860||881,120|
|Scope 1 greenhouse gas emissions (MtCO2-e)||91,960||590||20,240||112,250|
|Scope 2 greenhouse gas emissions (MtCO2-e)||359,630||9,640||34,520||403,800|
|Total Scope 1 and 2 emissions (MtCO2-e)||451,320||10,230||54,760||516,300|
|Waste and Recycling|
|Waste disposed (short tons)||34,150||2,050||2,730||38,910|
|Waste diverted for recycling (short tons)6||52,190||5,110||6,760||64,060|
|Waste disposed (thousands of gallons)||266,100||n/a||17,840||283,930|
To see a detailed International Performance Summary, download the .pdf version by clicking here.
1 “0” indicates that this is not a relevant environmental metric for this region. “N/A” indicates data is not currently available to report for this impact in this region.
2 Canada waste and water use data reflects Business Depot (Retail) data; it does not include Delivery data.
3 The 2011 ink and toner cartridge recycling number for Netherlands includes data for retail operations in Netherlands and Belgium. These are currently tracked together.
4 Where available, UK data includes Ireland and Northern Ireland data.
5 Our eco-conscious product criteria vary by market, but are typically characterized by 30% or more recycled content materials and/or meeting specific third-party environmental standards.
6 Recycling volumes include glass, cardboard, metals, organics, plastics and paper.