Sustainability

Staples is focused on delivering more sustainable products and solutions for our customers and operating our business in a responsible way.

Staples employees plant trees in their local community.


Our sustainability goals
We're implementing an ambitious 5-year plan to improve our sustainability. By 2028, we expect to achieve:
1%

reduction in operational carbon emissions.

1%

of our suppliers having set carbon emissions reduction targets.

1%

diversion of waste to recycling in our fulfillment centers.

Learn more about our sustainability plan

20k+


products with
one or more
environmental
features.

Products and
shopping experience

Our customers are looking for eco-preferable products and easy ways to identify and shop for them.

We carry over 20,000 products online with eco features and make it easy to find them with easy-to-see eco icons and enhanced search and filtering capabilities. We’ve also created sustainability centers on staples.com and Staples Business Advantage®.

Our Eco-ID™ program makes it simple to find eco-preferable products. To earn the Eco-ID, products need to contain recycled content or other eco-friendly features recommended by credible third-party organizations like the U.S. Environmental Protection Agency (EPA).

More than 10,000 items meet Eco-ID criteria today and Eco-ID products represented 21% of our sales in 2021. View the full Eco-ID criteria at www.ecoidprogram.com

21%


of our product
sales in 2021
earned our
Eco-ID badge.

21%


of our product
sales in 2021
earned our
Eco-ID badge.

Customer recycling services

To support product circularity, Staples helps customers recycle items like ink and toner, electronics, and rechargeable batteries.

Staples® retail stores have been accepting office electronics for free recycling since 2012. In fact, from 2012-2022 we’ve collected more than 153 million pounds of customer electronics. In 2022 we refreshed our in-store program and started providing customers with $5 in rewards for electronics recycling visits. We also provide customers rewards for recycling ink and toner cartridges in-store and online via staples.com

Learn more about retail recycling

In our Staples Business Advantage division, we offer customer recycling programs for ink and toner, electronics, rechargeable batteries, and many other items via a zero-waste box recycling program. Our free ink and toner recycling program supports customers with multiple options, including driver pickup, mailing labels, drop off in-store, and box programs. We provide electronics recycling services to business customers with easy mail-back box programs and dedicated pickups in collaboration with our national partner. Our Staples Business Advantage facilities team also works with customers to help them implement programs to reduce waste, including supporting composting and zero waste programs in breakrooms and other areas.

Learn more about our Staples Business Advantage recycling programs


Supplier engagement

We don't just hold ourselves to high standards; we encourage our suppliers to employ sustainable practices and to adhere to our policies including our Sustainability Policy, Paper and Wood-Product Sourcing Policy, Chemicals Policy, and Supplier Code of Conduct. We also participate in several groups with suppliers and customers to learn, collaborate, and advance our progress including the Sustainable Purchasing Leadership Council, Sustainable Packaging Coalition, and the Green Chemistry and Commerce Council.

In 2022 we launched a new supplier assessment process to gather information about the environmental and social practices of suppliers providing us with products and services. This assessment will allow us to better evaluate sustainability performance of suppliers selling us products, understand how suppliers are integrating environmental and social responsibility into their operations, and identify areas for collaboration and improvement.


Delivery

We actively work to reduce the environmental impacts of our delivery network, including deploying fleet telematics, electric vehicles, order packaging technology and order consolidation strategies.


Energy and climate

Staples has been working on energy efficiency and climate issues for many years.

Measures we take to boost efficiency in our buildings include:

  • Using lower wattage lighting and more efficient LED lamps
  • Installing motion sensors for occupancy and daylight harvesting
  • Optimizing energy management systems to control lighting and HVAC
  • Using variable-speed drives on HVAC and other equipment
  • Participating in energy consumption demand response programs

Thanks to our energy efficiency focus, consolidation of our operations, and continued adoption of cleaner energy sources by the utilities who serve us, we were able to drive continued reductions in energy-related carbon emissions. In fact, across the Staples U.S. Delivery, Staples U.S. Retail, and Staples Canada business operations combined, we achieved a 49% absolute reduction in Scope 1 and 2 emissions from 2010–2020.

To build on our past achievements, Staples U.S. Delivery committed to setting a goal with the Science Based Targets initiative (SBTi) in 2021 and expect to have our goals approved in 2023.

The fiscal year 2021 emissions for Staples U.S. Delivery are listed below. Our Scope 1 & 2 emissions have decreased by 4% since 2019.

Scope 1 = 45,340 MTCO2e
Scope 2 = 39,264 MTCO2e
Scope 3 = 4,890,714 MTCO2e

Learn more about Scope Emissions


Waste reduction

All Staples warehouses and retail locations have recycling programs for cardboard, plastic films, mixed metals, pallets, and mixed paper. We also have programs to manage the small amounts of hazardous waste that are generated in our facilities.

Our initiatives to reduce waste and increase recycling include waste audits to identify key opportunities, centralizing waste contracts, and reallocating recycling equipment to boost participation.


Our sustainability goals
Staples has implemented a 5-year plan to drive environmental improvements across our operations. We will strive to achieve the following goals by 2028 and report annually on our progress.

35% reduction in our operational carbon emissions (from a 2021 baseline)

This goal addresses the carbon emissions from running our buildings.

To achieve this goal, we will:

  • Increase the energy efficiency of our buildings
  • Continue to electrify our fleet and boost its efficiency
  • Procure renewable electricity

70% of our suppliers (by spend) having set carbon emissions reduction targets aligned with climate science

This goal addresses the emissions associated with the companies we use to run our business.

These emissions are higher than those from our direct operations.

To achieve this goal, we will:

  • Encourage our suppliers to set carbon emissions goals in line with climate science
  • Track their progress on these goals and connect them with resources if necessary

90% diversion of waste to recycling in our warehouses

Our facilities are already diverting waste to recycling today, but we know there are still opportunities to improve our performance.

To achieve this goal, we will:

  • Identify key areas for improvement and implement programs to address them
  • Ensure all facilities have transparency and recognition for high performance