Amazon Returns

Staples Amazon Returns Section

AMAZON
RETURNS

Returning packages from Amazon has never been easier. Your local Staples® store now accepts Amazon Returns.

Find a store

Visit Amazon’s return center to initiate and choose Staples as your return location.

Look for an email from Amazon and have your QR code ready when you come in to drop off.

Show your QR code to an associate and we’ll pack, label and ship your return for free.

Frequently Asked Questions

How do I return items purchased from Amazon?
First, navigate to Your Orders to view your recent orders. To return a gift, select Return a Gift. Choose the correct order and select Return or Replace Items. Determine the item you want to return and make a selection from the Reason for Return menu. Now choose how you want to process your return. If applicable, select to issue a refund or replacement item.For items sold from an Amazon seller, you’ll see Submit Return Request. From here, the Amazon seller will review your return request before issuing a refund or replacement. For more information, visit Returns to Third-Party Sellers.If you don’t receive a response within two business days, you can request an A-to-z Guarantee refund. Once your refund or replacement item has been confirmed, select your preferred return method. Print your return label and return authorization. And, finally, adhere your return label (if applicable) and package your items for return.

How to start an Amazon return?
First, navigate to Your Orders to view your recent orders. To return a gift, select Return a Gift. Choose the correct order and select Return or Replace Items. Determine the item you want to return and make a selection from the Reason for Return menu. Now choose how you want to process your return. If applicable, select to issue a refund or replacement item.  For items sold from an Amazon seller, you'll see Submit Return Request. From here, the Amazon seller will review your return request before issuing a refund or replacement. For more information, visit Returns to Third-Party Sellers.If you don’t receive a response within two business days, you can request an A-to-z Guarantee refund. Once your refund or replacement item has been confirmed, select your preferred return method. Print your return label and return authorization. And, finally, adhere your return label (if applicable) and package your items for return.