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Customer Reviews for Epson FastFoto FF-680W High-Speed Wireless Desktop Photo Scanner (B11B237201)

4.3
465 reviews
5 star
69%
4 star
14%
3 star
5%
2 star
5%
1 star
7%
Most helpful positive review
Posted Oct 1, 2018
Specialized Workhorse
Digitizing family photos from last 30 years. This product just works. Waited a long time for the Epson version. 1200 dpi with enhancement takes some computer horsepower, be sure to match Epson OS version with your computer OS version for best results. Results are worth it and so easy for making digital (printed) albums.
Thank you Epson.
VS
Most helpful critical review
Posted Feb 22, 2023
Have not been able to get it connected to my computer.
Most recent reviews
RD
Verified Buyer
Posted Aug 28, 2025
Great photo scanner but software needs improvement
The upside is this is very easy to set up and use. Scans photos quickly and can handle Polaroids, large photos,newpapers etc.
Downside is the software UI needs updating especially the naming screen needs more options and flexibility in naming and file sorting.
0up votes 0
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Staples Customer
Verified Buyer
Posted Aug 28, 2025
Fast, good quality pictures, lousy connectivity
Works great and very fast. The scanned picture quality is excellent. My only issue is that I have not been able to connect the scanner with WiFi, only via cable. The software detected my network but failed to connect. I can’t figure out how to fix this and the software is not very friendly.
0up votes 0
0down votes 0
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Subra
Reviewed at:
Epson
Posted Jul 27, 2025
Its about a month since I purchased the product. Generally, the product is good, and performs per the specifications Have scanned about 200+ 3x5 photos at 600DPI. Satisfied with the speed and quality of scanning. A few tips: As recommended by a reviewer in Amazon, sort the photos into landscape and portrait mode in advance. Double check the scan DPI, folders to store an...
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0up votes 0
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Ashleygrm
Reviewed at:
Epson
Posted Jul 10, 2025
Does not work
If I could leave less than one star I would. This scanner is literally the worst in existence. I have to scan photos one by one and often it “jams” and I have to check my computer to see which photos scan, and if you use Microsoft, it will absolutely not show up in order. I have had to sort through thousands of photos when this scanner … you know, doesn’t scan. One by o...
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Victor Soto RIOS
Verified Buyer
Posted Jun 9, 2025
Wrong building delivery. '
Fedex delivered to wrong building. It had the correct address but fedex did a boo boo. Instead of 1491 they delivered to 1481. As they left I went to 1481 apt 103 and found my package I informed tenants there of mistake verified address tag and corrected the problem.
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Response from Staples :
Hi Victor, we value your business, and will be sure to pass your feedback along to our product teams. Best, Joseph – The Epson Team.
Joseph, June 12, 2025
Staples Customer
Verified Buyer
Posted Mar 25, 2025
All okay
Working very well. As expected.
0up votes 0
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Bear69
Reviewed at:
Epson
Posted Feb 25, 2025
Good product -but it has issues.
Bought it this week and have already scanned over 100 pictures. Not bad but it does come with issues. First, if there is old tape or glue on the back of a picture, it jams. The back has to be scrapped clean and pristine. Secondly, it will not scan Polaroids. Too thick. An entire generation used Polaroid cameras so there are millions of those out there, fading and rottin...
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2up votes 2
0down votes 0
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WV Forensic Engineer
Reviewed at:
Epson
Posted Feb 24, 2025
Great Scanner - Degraded Scanning Software Capabilities
I purchased the FF-680W to expand the capabilities of my forensic investigation and engineering practice, replacing an 8-yr old DS-560 (this was a workhorse). I needed improved photo scanning capabilities and the 680 aptly meets those demands. The file management abilities of "Document Management Pro" that came with the DS-560 spoiled me. I was able to have several cust...
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1up votes 1
0down votes 0
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DH24143
Reviewed at:
Epson
Posted Feb 11, 2025
NOT a good photo scanner
Bought this unit Feb 2, 2025, it is fast and convenient BUT it is advertised as a photo scanner and it does that BUT the quality of the scan is very poor. I tried adjusting setting but could not get it to do a good job. Wish I had my $659.00 dollar back.
1up votes 1
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RCM1957
Reviewed at:
Epson
Posted Jan 25, 2025
Happy With It So Far
After searching specifically for a photo scanner I decided on this Epson Scanner. The reviews were mostly positive and although it is expensive I am happy with the scanner. Setup was fairly easy with no issues. I have to say, a lot of what I am scanning are OLD photos and the automatic enhancement of the scanned image is nice. I would recommend this to my friends.
2up votes 2
0down votes 0
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Mad16
Reviewed at:
Epson
Posted Jan 9, 2025
Loving it.
I got this as a gift from my late husband. I am enjoying using this machine to store all of my photographs and documents. I have had no problem using it with my MacBook Pro. I am wondering if there is a similar machine that would transfer 35 mm slides to my MacBook? That would be wonderful! Right now, I am enjoying this little gadget.
1up votes 1
0down votes 0
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RetiredCDR
Reviewed at:
Epson
Posted Nov 26, 2024
Misleading on works with Mac
I bought this to use with my 2024 iMac, as the ad said it was Mac compatible, but I was shocked that in trying to download software it seems it could only be loaded on an iPad or iPhone. I had to borrow my son's iPad (which did NOT make him happy) in order to load the software and use it to scan photos. The scanner did handle various photos beautifully, but the ads for ...
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6up votes 6
4down votes 4
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PCNuttall
Reviewed at:
Epson
Posted Oct 15, 2024
Driver support is lagging behind
Did my analysis, read the reviews and then ordered this scanner so I could get started scanning all our old photos. Followed the instructions and when I selected my Mac OSX 15.x from the driver download page I was informed that Epson hasn’t finished the driver software that is compatible with the latest OSX. Now the scanner is sitting on my desk and I’m now checking the...
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4up votes 4
0down votes 0
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GarrBur
Reviewed at:
Epson
Posted Sep 9, 2024
Great scanner except for WiFi.
Received this scanner as a Christmas gift over a year ago. Works great as far as scanning photos and documents and receipts BUT i have had no luck connecting to the WiFi at home so i have to use the USB cable to connect to my computer. I'm not sure if its the scanner or my Mac Book Air that is the problem. Don't seem to be able to find any Epson software updates either....
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1up votes 1
0down votes 0
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Barn
Reviewed at:
Epson
Posted Aug 24, 2024
Great product
Absolutely love it! So fast and easy!
0up votes 0
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KathyGee
Reviewed at:
Epson
Posted Jul 16, 2024
Great tool!
My husband and I bought this a few months ago to scan our family photo archives. We have some that had faded and b&w photos that looked muddy. Using it is easy and the photo images are nicely enhanced. I’ve just recommended it to my large extended family with the hope they’ll scan and post the photos they’ve been promising to send out!
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Jun 27, 2024
Excellent All-Around Scanner
From documents to thick cards to photos, this is the best all-around scanner I've ever had. Fast, accurate and high resolution. Makes old photos look better than the original.
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Time to Digitize is Now
Reviewed at:
Epson
Posted Apr 14, 2024
Awesome Scanner
I just got my Epson FastFoto Scanner yesterday & I couldn't wait to use it. The install was super easy. I used it for the first time today and it is awesome! Super fast and easy to organize your photos onto your computer. I can't wait to continue with my big project of scanning my thousands of pictures i have accumulated over the last 50 years for the future enjoyment o...
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3up votes 3
1down votes 1
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Haleb
Reviewed at:
Epson
Posted Apr 4, 2024
Great product
An amazing product - easy to set up with the directions and downloading the app. Works fast and color corrects old photos. Very pleased. Have forwarded some files to children. One said "These are treasures".
1up votes 1
0down votes 0
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Trikdacy
Reviewed at:
Epson
Posted Mar 20, 2024
The Best Photo Scanner I have Ever Used.
This has made scanning breeze. All photos came out great. Just a few thousand more to go!
2up votes 2
0down votes 0
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