508 Accessibility Compliance

An easy experience for everyone.

We value our customers. And it’s our goal to make everyone’s experience at Staples easy – whether in store, by phone or online. In an effort to make it easier online for customers with disabilities, our team has dedicated themselves to improving accessibility.

In collaboration with advocacy groups for the visually impaired, Staples has made a number of improvements so that customers directly and indirectly affected by accessibility issues can enjoy the same easy customer experience.

To accomplish this, Staples has:

Incorporated alternative security measures to the CAPTCHA (Completely Automated Public Turing test to tell Computers and Humans Apart) security systems that are used by customers with visual impairments.
Asked third party vendors supplying content for the website to bring their content into Priority One and Two Checkpoints of Web Content Accessibility Guidelines (WCAG) 1.0 and 2.0 (if applicable).
Requested that vendors who respond to RFPs (request for proposal) for Staples.com, comply with WCAG guidelines.

Browsers We Support

Staples.com supports the following internet browsers:

Internet Explorer 7.0, 8.0, and 9.0
Firefox 3.5, 3.6, and 4.0
Chrome 16
Safari

Flash

We use Adobe Flash Player 7.0 or newer for video and many interactive experiences on Staples.com. We recommend using the most recent version of Adobe Flash Player, available from Adobe.

Acrobat

We use Adobe Acrobat Reader for most downloadable documents on Staples.com. We recommend using the most recent version of Adobe Acrobat Reader, available from Adobe.

Other Applications

From time-to-time, Staples.com experiences may use or require additional software. Links to any required software will be provided at the page or destination where such software is required.

Privacy & Security

For information about privacy and security on Staples.com, please see our Privacy policy page.

Links to Third-Party Web Sites

Staples.com contains links to other sites operated by third-parties, including but not limited to third-party sites that display the Staples trademarks ("Third-Party Site(s)"). These links are available for your convenience and are intended only to enable access to these Third-Party Sites and for no other purpose.

Staples does not warrant or make any representation about the substance, quality, functionality, accuracy, fitness for a particular purpose, merchantability or any other representation about any Third-Party Site or its content. A link to a Third-Party Site on Staples.com does not constitute sponsorship, endorsement, approval or responsibility for any Third-Party Site. Staples makes no representation or warranty as to any products or services offered on any Third-Party Site.

The conditions of use and privacy policy of any Third-Party Site may differ substantially from the Conditions of Use and Legal Notices that apply to your use of Staples.com. Please review the conditions of use for all Third-Party Sites for more information about the terms and conditions that apply to your use of Third-Party Sites.

Feedback about Staples.com accessibility?

We would love to hear any suggestions or comments to help improve our site for customers with disabilities.