Customer Reviews for Brother ADS3100 Duplex Document Scanner, Black/White
29 reviews
Most helpful positive review
Posted Apr 30, 2022
If you're shopping for a scanner, this is the one!
When I went to install the set up software for the Brother scanner, I discovered it was only available as an app (I’m a Mac user vs anything available on the Brother website. After that, it was very smooth sailing.
I’ve tried several different types of scans so far. First a two-color document scanned very quickly and made a clear, high-quality scan. Next I tried a col...
I’ve tried several different types of scans so far. First a two-color document scanned very quickly and made a clear, high-quality scan. Next I tried a col...
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VS
Most helpful critical review
Posted Nov 13, 2023
Both 3100 scanners failed after less than 1 year
We've had Brother scanners for years. The ADS-2000 and ADS-2200 worked great. The ADS-3100 has been a nightmare. We bought 2 less than a year ago and have already replaced 1 and about to replace the other. Stopped "communicating" with our computers, document feeder doesn't "see" the document so no scan, and/or black or discoloring on the scan results when you finall...
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Deb B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 13, 2023
Both 3100 scanners failed after less than 1 year
We've had Brother scanners for years. The ADS-2000 and ADS-2200 worked great. The ADS-3100 has been a nightmare. We bought 2 less than a year ago and have already replaced 1 and about to replace the other. Stopped "communicating" with our computers, document feeder doesn't "see" the document so no scan, and/or black or discoloring on the scan results when you finall...
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hshafron
Verified Buyer
Reviewed at:
Quill
Posted Apr 10, 2023
Simply Awesome!!!
It used to be such a chore to scan documents. The Brother ADS3100 is super fast and does not jam!
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CINDI B.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Mar 22, 2023
Scanner works GREAT and scans fast!
I Purchased this printer for work where I have to scan a lot of documents at once. The set up was easy and I LOVE the scanner- I use the Brothers Iprint and scan that is available at no charge and it saves the documents to my computer without having to go through a million different steps.
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wllc
Reviewed at:
Quill
Posted Mar 10, 2023
Document placement is not as show
The picture shows a one-sided receipt placed in the document feed printed side up. But one-sided scans per Brother help, receipts need placed in a carrier sheet, printed side down.
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WLLC
Reviewed at:
Brother
Posted Mar 10, 2023
Scanning is not done as shown in the pictures.
The picture shows a one-sided receipt placed in the document feeder printed side up. But one-sided scans, per Brother help, receipts need placed in a carrier sheet, printed side down. All one-sided documents need placed face down to scan. I like to place my documents printed side up.
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CHERYL M.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Dec 13, 2022
Works well
Works as it should. Easy to set up, and really fast at scanning.
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Ruthann J.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Nov 18, 2022
Sets up so quickly, easy to use.
So easy to use. Love this scanner.
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Ryan K.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 4, 2022
Scanner and software did not work at all
Maybe I just got a defective one, but the scanner was terrible. Every scan came through black, regardless of how I changed the settings or which scan software I used. And all the brother software was terrible too, it always crashed, froze, or came up with errors. The ADS-2700 was a great scanner, so I expected this would be too, but was very disappointed.
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GG5711
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 17, 2022
Scans fast
This scanner has made working from home so much better. I scan a large amount of documents daily and this has really helped me speed up the process. I was able to install the software super easily and everything went smoothly. I did not have any issues at all. My experience level with software is above average so I can’t speak for all regarding the install. I can’t brag...
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abby28
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 16, 2022
Good quality scanner!
I have been needing a scanner to upload documents and make copies of things, and this one works great! It is super easy to use although the set up was a bit difficult. It's made it so much easier to scan documents and I would definitely recommend it!
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hiya_haley
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 10, 2022
Great Scanner!
This is a great scanner! Perfect for personal use and can even be used in a small office. It's super compact and doesn't take much space. It's super fast and can do single-sided or double-sided. It's super easy to hook it up to a computer or SharePoint.
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Cubanrican51
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 10, 2022
Scan Fast
The Brother Scanner 3100 is great, I love how fast it scans my documents and how it only takes 1 Scan for it to go through and does front to back. Super easy to setup and good for home and office use. This is a basic scanner. I say basic because it scans your receipts and documents fast and effectively.Can load up to about 60 pages for first scan at once. Super easy to ...
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MaddieI
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 9, 2022
Good Size
This scanner is a good fit for my home office. Admittedly I have a smaller space and this doesn’t take up nearly as much space as I thought it would which is great. It’s not the sleekest looking one but definitely gets the job done, and was easy enough to set up even for tech-challenged people like me.
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appa yipyip
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 8, 2022
nifty little scanner
This is really useful if you have a large amount of papers to scan. Such as receipts, business cards, documents. The tray on top adjusts so you can scan different size docs, and it pretty fast. I've set it up to scan to my computer so I can send things as PDFs, but you can directly scan to a usb if you want. Not sure if this is much better than getting a printer that ca...
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kjb116
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 7, 2022
Convenient for receipts
Brother scanner is a convenient way to save receipts, documents. The unit is compact so it does not take up a lot of room. I am not tech savvy so I did have assistance in setting up to my laptop. Works fast, quiet easy to use.
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Tmsweety
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 6, 2022
Great Scanner!!
This is a great scanner for small businesses and home use. I have 2 small businesses and need a scanner that can keep receits separated and in files. It works great! And to keep my home stuff in a whole nother file. This cute little scanner does the job well. Thanks Brother for creating this scanner.
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Captain Rosie
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 4, 2022
Lightning fast
I wish I could give the Brother ADS-3100 a five star rating. It has some great features. I was able to scan 20 pages in no time at all. I love that all of the scannable pages go into a slot and come out undeniably fast. The scanner is compact so it doesn't take up much room in my office. My only issue is set up. The directions are not as clear as I would have liked them...
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DMX72
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 4, 2022
Quick scanner
A compact and lightweight Scanner. I had a little difficulty setting this up with my PC at my home office but once I got into the flow of things, it was fairly simple. The interface is straightforward in terms of actually scanning and the speed at which this machine can scan documents is quite fast.
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Strayer24
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 2, 2022
W.O.W!
What a great little scanner! Fast and accurate. If you have a really long receipt it might have a problem. It is a little bulky but great that it does two sided. Aside from the scanner itself wish the platform allowed me to save as separate pages
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CurleyLee
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Brother
Posted May 1, 2022
Portable, Lightweight & Easy to use
I love this product! This scanner is easy to use with cool functions. The Brother iPrint & Scan app enables you to select how and where you want your scan to go. It allows you to edit the pages you want to keep, as in deleting the 2nd page of a front and back scan if it happens to be a blank page, or it's just not needed. You can select the size of the document, choose ...
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