Customer Reviews for Staples Remanufactured Black High Yield Toner Cartridge Replacement for Brother (TRTN360/STTN360)
138 reviews
Most helpful positive review
Posted Nov 10, 2018
Product good. Staples service good. However, delivery horrendous—carrier must have gotten lost!
VS
Most helpful critical review
Posted Jan 16, 2019
Print Output Sucks!!
I have this cartridge for about 6 weeks and my printer is saying that it's out of toner. I may have printeredless than a ream of paper.
JC
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 31, 2022
Does the job
Shake the bag vigorously before opening the bag. Then clean it a bit with baby wipe. Been using it many times.
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Staples Customer
Posted Oct 12, 2021
terrible product
After printing for about a month, the toner burst inside the machine. OMG everything was in toner. Luckily I have proper equipment to clean printers. I do not recommend purchasing Tru Red toners.
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Response from Staples :
Dear Joanna Thank you for your feedback. We truly regret hearing that you're not completely satisfied with your new Tru Red Toner. Please reach out to our Tru Red Technical Support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product. We are here to help and ensure you are completely satisfied
Linda H., October 13, 2021
DAVID B.
Verified Buyer
Posted Apr 22, 2021
Works great!
I opted to order a remanufactured toner and installed it a few days ago. It's working fine so far.
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Staples Customer
Verified Buyer
Posted Dec 30, 2020
Worst purchase ever!!!
Toner has to be pulled out and shook up after every 3 pages.
1up votes 1
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Response from Staples :
I’m sorry you experienced a problem with our Brother TN-360 replacement cartridge. We truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product
Linda H., January 4, 2021
Autumn T.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Oct 7, 2020
Toner 360
Switching back to brand name. Does not last like it is supposed to. Not happy
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Staples Customer
Verified Buyer
Posted Jun 10, 2020
Toner
Works great! Delivered on time
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Staples Customer
Verified Buyer
Posted May 1, 2020
didn't last
lasted for about 600 sheets and now the printer says it needs toner.
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., May 8, 2020
GLORIA S.
Reviewed at:
Staples Advantage
Posted Apr 16, 2020
Error code by printer..not geniune
Brother printer won't do anything with this generic toner. :(
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., April 28, 2020
Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., April 28, 2020
Staples Customer
Verified Buyer
Posted Apr 7, 2020
works just like the original brother toner cartridge.
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Staples Customer
Verified Buyer
Posted Apr 7, 2020
Toner review
It's a very good toner unit. My last non-brother unit casted a shadow on the paper and this one is much better being shadow free.
Like this one and other re-charged unit is that that they do not re-set the drum counter. So the unit's drum low comes up often. Not a deal breaker as long as it puts out quality prints.
Like this one and other re-charged unit is that that they do not re-set the drum counter. So the unit's drum low comes up often. Not a deal breaker as long as it puts out quality prints.
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Staples Customer
Verified Buyer
Posted Feb 10, 2019
this is for my home office and the printout using the toner is very light, so i only use it once in a while now, i use our office printer instead.
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Staples Customer
Verified Buyer
Posted Aug 7, 2018
brothers tn360 staples remanufactured toner
I have used them in the past and have been very satisfied. I am hoping this cartridge lasts as long as it is supposed to
1up votes 1
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Staples Customer
Verified Buyer
Posted Jul 31, 2018
Seems to work as well as any. No problems so why spend more?
1up votes 1
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Staples Customer
Verified Buyer
Posted May 31, 2018
Remanufactured Toner Cartridge, Brother TN360
Works well with my printer.
1up votes 1
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Staples Customer
Verified Buyer
Posted Apr 20, 2018
"Cartridge error"
This did not work. Got a cartridge error message and would not print. I returned it for a new Brother toner cartridge.
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Robert B.
Verified Buyer
Posted Sep 6, 2017
tn-360 toner
Delivered as promised. Installed and works fine.
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Anthony M.
Verified Buyer
Posted Sep 1, 2017
Sustainable Earth Remanufactured Black Toner Cartridge TN-360, High Yield
This cartridge performs well in the HL-2140 and i can't tell the difference in performance in the print quality from the original TN-360. A very good value for the price!
1up votes 1
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Dr. B.
Verified Buyer
Posted May 12, 2017
Toner
Prints okay, but does not remove "Low Toner" mesage in printer window, so it's inconvenient.
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Clarence C.
Verified Buyer
Posted Apr 10, 2017
Good price
Good price for a Brother-compatible high-yield cartridge.
1up votes 1
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Robert V.
Verified Buyer
Posted Aug 31, 2016
Great value!
The delivery was quick; actually ahead of schedule. Product is "remanufactured" but I can't tell it from new.
1up votes 1
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