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Human Resources Expert Expert: Margaret Lobenstine
Effective HR administration
Q: We are a small startup who contracted with an "all–inclusive" HR service, and haven't been happy with them. What alternatives can you suggest ... online HR services, separate payroll service, and a consultant? We'd also like to get a part time HR admin for the office, since our office manager is needed elsewhere, and doesn't really have an HR background (or want one!) Thanks.
A: Because having effective HR administration is important especially when you are a startup, I suggest you start by writing out exactly what you did not like about the service you used and, in contrast, exactly what your company needs are at this point in terms of HR. When you have that very clear, advertise locally for the part–time HR person. There are highly qualified people who, for personal/family reasons, will be thrilled at the chance to work less than full–time. (If for some reason that is not true in your area and your ad does not bring good results, you can also contact the Small Business Administration office nearest you to see if they can recommend someone.) Once you have found a good candidate, see how much of the payroll work they can/cannot do in the time allotted, and then look to a complementary payroll service if necessary. But starting with someone who is local and focused only on your business, doing a job that you have clearly defined to fit your particular needs, is likely to give you the most satisfying results.
Some issues discussed in the expert forum are complex and continually changing.We recommend you consult a professional advisor about your specific circumstances, needs, and applicable laws. More details.
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