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Recycling & Eco-Services

To make it easy for our customers, Staples offers a variety of low-cost recycling programs and eco-services — from ink and toner to Copy & Print recycling.

Electronic waste recycling

Electronic Items

collected for recycling globally. (Millions of pounds)


In 2007, Staples was the first U.S. retailer to offer a national electronics recycling program. We have been offering free office electronics recycling to all customers in the U.S. since 2012. Customers can bring any brand of office technology in any condition, regardless of where they purchased it, to Staples® stores for free recycling by our recycler, Electronics Recyclers International (ERI).

In 2014, Staples expanded our technology recycling offering to include our U.S. Staples Advantage® customers in the U.S., providing easy, responsible recycling for our larger customers as well.

In 2014, Staples collected more than 17.4 million pounds of eWaste from our U.S. customers and more than 26.55 million pounds of eWaste globally.

Ink and cartridge recycling

Ink & Toner Cartridges

collected for recycling globally. (Millions of units)


Recycling ink pays big dividends for the environment and our customers. In addition to reducing waste going to landfills and reusing valuable resources, our U.S. retail and online customers receive $2 back in Staples Rewards® for each ink or toner cartridge recycled (up to 10 cartridges per month) — if they've spent at least $30 on ink and toner over the previous 180 days.

Ink and toner recycling is also available to our Staples Advantage® customers. The recycling program allows our drivers to pick up empty ink and toner cartridges directly from customers when we are delivering their office supplies.

In the U.S., Staples recycled more than 56.6 million ink and toner cartridges in 2014 and nearly 62.6 cartridges globally. The volume of ink and toner cartridges collected annually for recycling is starting to show a decline. This annual decrease is a result of several factors, including a slowing demand for core office supplies like print cartridges as customers print less, increasing use of extended life cartridges which print more pages per cartridge, the decreasing number of stores available for drop off as we right-size our retail network, and adjustments to our ink recycling rewards program.

Staples has collected more than 450 million ink and toner cartridges for recycling in the U.S. since 2005, averaging more than 60 million cartridges per year for the past four years.

Eco-Copy & Print

We are committed to offering our customers environmentally responsible Copy & Print services that meet our high quality standards. Staples Copy & Print offers recycled and Forest Stewardship Council™ (FSC)-certified paper options, while our copy machines are ENERGY STAR® qualified for energy efficiency. In addition, we offer shredding services and eco-shipping options.


Recycle the equivalent of 100% of the technology products we sell.

Long-Term Goals

  • Annually recycle 100 million ink and toner cartridges globally by 2020.
  • Collect 40 million pounds of technology waste for recycling annually by 2020.

Electronics Recycling Challenge

Through participation in EPA’s Sustainable Materials Management Electronics Challenge, Staples is committed to increasing responsible electronics recycling by increasing the volumes we collect from customers and working with recognized recycling partners.

2012 Baseline Reporting Form

2013 Annual Reporting Form

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