Customer Reviews for Tucano Tugo Medium Black Backpack/Luggage (BKTUG-M-BK)
Item # : 2312998
Model # : BKTUG-M-BK
Tugo Medium travel backpack, cabin luggage, for MacBook Pro 15", notebook 17" + iPad, tablet
- Rear padded compartment for notebook
- Capacity: 4.5 Gallons
Price is $99.99
1-hr pickup
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1 review
Most helpful positive review
Posted Mar 23, 2025
Warranty is a scam
The warranty for the Tucci Suitcase is a complete scam. I bought a new suitcase and the zipper broke on my first Use first it was impossible to find the company to execute the warranty. Then they asked me for pictures then they said they were gonna send me a new suitcase now they’re telling me to take it out somewhere for repair. Don’t. Don’t buy this product want it’s ...
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Mitchell G.
Posted Mar 23, 2025
Warranty is a scam
The warranty for the Tucci Suitcase is a complete scam. I bought a new suitcase and the zipper broke on my first Use first it was impossible to find the company to execute the warranty. Then they asked me for pictures then they said they were gonna send me a new suitcase now they’re telling me to take it out somewhere for repair. Don’t. Don’t buy this product want it’s ...
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your backpack/luggage. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., March 24, 2025