Customer Reviews for Brother HL-L3220CDW Wireless Color Laser Printer, Single-Function, Print
Item # : 24580149
Model # : HLL3220CDW
Functionality
Single-Function
Cartridge type
Toner
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Price is $284.99
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Over 30
159 reviews
Most helpful positive review
Posted Sep 21, 2025
Excellent quality from a color laser printer
Print quality is excellent. Printing is relatively fast and quiet. Connecting to the user's WiFi network can be a bit challenging as is finding and downloading the driver software from the Brother Support web-site.
VS
Most helpful critical review
Posted Oct 17, 2025
Prints fine until it’s time to pay the tithe
Like all printers these days, I guess, the printer completely jams up when it is “””“out of toner””””. It is not out of toner. It is still printing just fine, except that brother has programmed it not to so they can hold you hostage for the exorbitant cost of a new cartridge. We have to print out important forms for a trip this afternoon, and this printer is forcing us ...
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Zero stars
Reviewed at:
brother-usa.com
Posted Oct 17, 2025
Prints fine until it’s time to pay the tithe
Like all printers these days, I guess, the printer completely jams up when it is “””“out of toner””””. It is not out of toner. It is still printing just fine, except that brother has programmed it not to so they can hold you hostage for the exorbitant cost of a new cartridge. We have to print out important forms for a trip this afternoon, and this printer is forcing us ...
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Response from Staples :
We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.
Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:
https://www.brother-usa.com/support/HLL3220CDW
, October 22, 2025
S.F.
Posted Sep 21, 2025
Excellent quality from a color laser printer
Print quality is excellent. Printing is relatively fast and quiet. Connecting to the user's WiFi network can be a bit challenging as is finding and downloading the driver software from the Brother Support web-site.
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A
Posted Sep 21, 2025
Worst Customer Service
Printer drums broke at less than one year old. Told me it was my fault and warranty doesn't cover the part needed. I asked to speak to a supervisor and was told no.
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Response from Staples :
Hi Please contact Customer Support at 1-800-333-3330 option 3 or via Chat on Staples.com. We'll be happy to look into it for you. ^MS
, September 25, 2025
Bob in Montana
Posted Sep 19, 2025
A very good printer
Easy setup fast printing very good B & W and color print quality good photo quality
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S.P.
Posted Sep 17, 2025
Great printer i love it
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SUSAN S.
Posted Sep 11, 2025
Laser Jet Brother
I like the printer. My only complaint is it is a bit slow. The fact that it prints two-sided was a surprise and welcome! The initial supply of ink ran out pretty fast tho. I hope the replacement cartridges do better. I cannot seem to get on the site where I can sign up for auto refills. Must call and get that straightened out. Would be nice not to run out of ink...
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Reviewed at:
staples.ca
Posted Aug 18, 2025
Un outils de plus pour être fonctionnel toujours
Un fil devrait être fourni car lorsque pas d'Internet l'imprimante est inutile.
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S.B.
Posted Aug 16, 2025
The printer works
The printer appears to work well but I have not had time to put it through a serious work-out yet thus only the 4 star rating. It replaced a 20+ yr old Samsung laser printer that finally gave-up the ghost (fuser cooked and you could smell that). I shopped several company websites for this particular highly rated printer. All had the same price for it. Staples received...
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MIKE L.
Posted Aug 7, 2025
Brother has gone downhill
The old Brother HL-L3xxx series printers were workhorses. They printed fairly fast and worked reliably. These new ones are built cheaper priced higher and programmed to hassle you for using non-ridiculously overpriced OEM cartridges. The print drums are flimsy and the cartridges are cumbersome to insert into them compared to the older models. We use these printers at ...
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JEROME H.
Posted Jul 12, 2025
Solid printer but some drawbacks
This printer does not allow me to copy letters. The set-up is difficult; I needed help getting it to work. I would have liked a hard copy of the user manual.
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MELINDA S.
Posted Jun 25, 2025
32 days.......
The printer worked for 32 days before the errors began. It started with the DRUM! error After about an hour of use I have to "clean" the toner each time I print. The back door randomly opens on its own while printing causing an immediate jam. Although xxl inks are sold the machine does not accept them it thinks it is still out of ink. Staples only offers 14 days to r...
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Sheila M
Reviewed at:
brother-usa.com
Posted Jun 6, 2025
Difficult to replace ink cartridges & no autoclean
The ink cartridges have to go inside a removable sleeve, it is difficult and wonky to replace. No auto cleaning, must be done manually. Have lots of color ink issues, including faded colors and colors are often much different than the document.
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J Westberry
Reviewed at:
brother-usa.com
Posted Jun 6, 2025
works as described
works as described, easy to set up and access through company intranet
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Alan
Reviewed at:
brother-usa.com
Posted Jun 4, 2025
Great color print quality, easy to set up and use
The Brother HL-L3220CDW is very easy to set up and connect to wi-fi. It is compact, about the same size as a monochrome printer, and it produces high resolution color prints that are much better looking than prints from color laser printers that were available 10 years ago.
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T B SWMPY
Reviewed at:
brother-usa.com
Posted May 28, 2025
Great printer
I love this printer, it print so well for the price! I travel with it bc I have to and I just wish it was easier to connect to multiple wifis lol. I know this problem wont be for many people but I have to travel with the printer because it is a key part to my business and connecting to multiple networks a week is a headache tbh but its great there is no better!
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San Diego printer
Reviewed at:
brother-usa.com
Posted May 20, 2025
Reliable, good support.
This printer is big and heavy but totally reliable. Big toner tanks are said to last for 2000 copies, way more than I probably will print in a year.
Printer came without a power cord but they shipped one ASAP. No manuals either but phone help was great in sending me emails with links to download driver and get manuals.
Printer came without a power cord but they shipped one ASAP. No manuals either but phone help was great in sending me emails with links to download driver and get manuals.
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Carole Hentz
Reviewed at:
brother-usa.com
Posted May 14, 2025
Great printer
Works great and I like that it holds so much paper.
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DANIEL H.
Posted May 4, 2025
Excellent Printer
High-performance printer with great color quality at an affordable price.
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S.T.
Posted Apr 30, 2025
Excellent Printer for ALL
Purchased for business but works for all the homestead needs.
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Don J
Reviewed at:
brother-usa.com
Posted Apr 24, 2025
Great Printer, but missing 2 things.
This printer is fast, efficient and good quality. However, the secondary paper slot is poor. There is not a secondary tray for letter head or envelopes. Worse, there is only a slot, and you have to feed the paper or envelope, manually and you have to hold it until the printer recognizes it and pulls it in. This is a pain. Second issue, this is a color laser with a ...
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