Customer Reviews for Cuisinart Grind Central Coffee Grinder, Silver (DCG-12BC)

Thank you for sharing your experience — we’re glad your grinder has served you well for many years, and we’re sorry to hear the blade cup broke. As new products are released and older units are discontinued, some parts may no longer be available; however, we have a variety of replacement options that may fit your needs. Our Consumer Assistance Center can help identify the correct part or alternative solutions so you don’t have to replace the entire unit. We appreciate your loyalty and want to help extend the life of your grinder.

Thank you for sharing your long-term experience and feedback — we appreciate your loyalty and are glad to hear you value the stainless steel cup design. We understand how frustrating it can be to replace a component over time, and ensuring the cup is properly seated and not overtightened may help reduce stress on the blade mount. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8900515117, so our team can review your concerns and discuss available support options.

We’re very concerned to hear this and want to assure you that we take comments like this very seriously. This is not the experience we want for our customers, and our Consumer Service team would like to review this with you right away. Please call us at 1-800-726-0190 and reference ticket 8900503620 so we can assist and determine next steps.

Thank you for sharing your feedback. We understand how frustrating it can be when the grind isn’t as fine as expected or the lid design causes grounds to spill. If you think your unit isn’t performing as it should, please contact our Consumer Service team at 1-800-726-0190 so we can assist you further.

Hello- We are so sorry to hear about the trouble you’ve had with your coffee grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to [email protected] at your convenience and reference ticket number 8900403814. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Hello- We are so sorry to hear about the trouble you’ve had with your coffee grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to [email protected] at your convenience and reference ticket number 8900403443. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Hello- We are so sorry to hear about the trouble you’ve had with your grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to [email protected] at your convenience and reference ticket number 8900399528. If you email us, please use the subject line ‘Cuisinart Review’. Cuisinart Consumer Care Team

Hello- We are so sorry to hear about the trouble you've had with your Coffee Grinder. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to [email protected] at your convenience and reference ticket number 8900340937. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team

Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.