Customer Reviews for Staples Remanufactured Black Standard Yield Toner Cartridge Replacement for HP 12A (TRQ2612A/STQ2612A)
Item # : 791403
Model # : STQ2612A
Prep your office printer for daily use with this Staples remanufactured HP 12A black laser toner cartridge.
- Yields up to 2000 pages per standard cartridge
- Remanufactured cartridges will save you money compared to the National Brands
- Contains one black standard yield cartridge
Price is $62.89
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Over 30
25 reviews
Most helpful positive review
Posted Mar 7, 2024
Excellent customer service when the product was defective
The cartridge arrived speedily, but did not work well with my printer. Staples sent a replacement immediately, even before I had sent the defective one back to them. The second one arrived two days later, and works perfectly. The only hitch was that the store could not scan the return label’s bar code, and I could not print the bar code because the instructions said it ...
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VS
Most helpful critical review
Posted Aug 15, 2018
Staples® Remanufactured Laser Toner Cartridge, HP 12A (Q2612A), Black
Do not like it. Prefer HP original
Staples Customer
Verified Buyer
Posted Mar 7, 2024
Excellent customer service when the product was defective
The cartridge arrived speedily, but did not work well with my printer. Staples sent a replacement immediately, even before I had sent the defective one back to them. The second one arrived two days later, and works perfectly. The only hitch was that the store could not scan the return label’s bar code, and I could not print the bar code because the instructions said it ...
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Staples Customer
Verified Buyer
Posted Feb 2, 2024
Prints very light no good
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Response from Staples :
Dear Rosemary We truly regret hearing that you're not completely satisfied with your Staples HP 12A replacement cartridge. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product.
Cindy, February 12, 2024
Staples Customer
Verified Buyer
Posted Feb 9, 2023
Remanufactured ink cartridge
Makes a scraping noise when copying and having difficulty discarding the old one for recycling.
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Response from Staples :
Dear Eugene Thank you so much for your review! Please feel free to contact our dedicated ink and toner support team at 1-877-228-3128 with any issues or concerns.
Linda H., February 9, 2023
Staples Customer
Verified Buyer
Posted Sep 12, 2022
works just the same
I always order this brand for a lesser price and just as good as the name brand ink
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Response from Staples :
Dear Debbie Thank you so much for your review! We value our customer's feedback. If you ever have questions, feel free to contact our dedicated Tru Red ink and toner support team at 1-877-228-3128
Linda H., September 12, 2022
Staples Customer
Verified Buyer
Posted Feb 4, 2022
Cartridge Replacement
Works just fine. I will plan on future cartridges in the future.
Thanks!!
Thanks!!
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Response from Staples :
Dear Deborah Thank you so much for your review! We value our customer's feedback. If you ever have questions or issues, feel free to contact our dedicated Tru Red™ ink and toner support team 1-877-228-3128.
Linda H., February 7, 2022
Staples Customer
Verified Buyer
Posted Dec 6, 2021
Tru Red Remanufactured Black Cartridge HP 12A
It started out with very poor printing and is just now acceptable, but not a true crisp print. Will not order again unless that is All I can get. Very disappointed.
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Response from Staples :
Dear Marian We truly regret hearing that you're not completely satisfied with your Tru Red™ HP 12A replacement cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., December 7, 2021
Staples Customer
Verified Buyer
Posted Nov 23, 2021
Arrived promptly, just started using.
Too soon to review the long term outcome, but the first prints are just fine.
0up votes 0
1down votes 1
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Staples Customer
Verified Buyer
Posted Feb 8, 2021
quick delivery, works great
I was pleasantly surprised to get this as quickly as promised. Had no problem installing and it works great.
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Staples Customer
Verified Buyer
Posted Dec 25, 2020
Cartridge
Staples sent me a second one and it did not work
Just like the first one. Will not buy this item again
Just like the first one. Will not buy this item again
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Response from Staples :
Jeff B Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Linda H., January 4, 2021
Jim F.
Reviewed at:
Staples Advantage
Posted May 14, 2020
Good Product Great Price!
Perfect for my HP 1022
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ROBY D.
Reviewed at:
Staples Advantage
Posted May 14, 2020
Staples always has profession and reliable service
Just what I needed. Great service
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ANITATHOMAS
Reviewed at:
Staples Advantage
Posted Jan 13, 2020
Sending back
I tried the new type of toner but it did not work for our printer.
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Response from Staples :
Thank you for your review, we truly regret hearing that you're not completely satisfied with your Tru Red™ cartridge. Please reach out to our Tru Red support team at 1-877-228-3128 so that we can assist you in resolving any issue you are experiencing with the product.
Melanie R., February 27, 2020
TERRYMEYER
Reviewed at:
Staples Advantage
Posted Oct 10, 2019
Price and Quality
The quality and price is better than the Name Brand Cartridges.
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BUCKELLEN
Reviewed at:
Staples Advantage
Posted Feb 21, 2019
Staples® Remanufactured Laser Toner Cartridge, HP 12A (Q2612A), Black
This product has been used for the last 4-5 days. The tonier streaks on the paper, sometimes there is no toner on the page at all. The cartridge is making a strange clicking noise each time it prints. I would like a replacement--perhaps it's just one bad cartridge.
1up votes 1
4down votes 4
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GINNYGRIFFIS
Reviewed at:
Staples Advantage
Posted Aug 15, 2018
Staples® Remanufactured Laser Toner Cartridge, HP 12A (Q2612A), Black
Do not like it. Prefer HP original
2up votes 2
5down votes 5
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