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Customer Reviews for Samsung Galaxy S25 5G Unlocked Cell Phone, 256GB, Icy Blue (SM-S931ULBEXAA)

4.69
4523 reviews
5 star
77%
4 star
17%
3 star
4%
2 star
1%
1 star
1%
Most helpful positive review
Posted Nov 5, 2025
Best phone i've ever owned.
[This review was collected as part of a promotion.] I absolutely love my Galaxy S-25 5G i've never owned a S-Series device before always going with the best midrange device as possible, like my A-54 5G and always thought that people were wasting money on getting a feature device, but after owning my S-25 I am blown away with how much faster the processor is, and how muc...
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Most helpful critical review
Posted Oct 2, 2025
Wish my old s22 ultra would not have broke
[This review was collected as part of a promotion.] I had a s22 ultra and loved it. It broke. Now im stuck with this s25. I hate it. Its too small, its sliw, it does a lot of thinking ( circle going round and round in the middle of screen). It is not an improvement at all. Its a downgrade in my opinion. Very unhappy!
Most recent reviews
Reviewed at:
Samsung US
Posted Nov 5, 2025
Best phone i've ever owned.
[This review was collected as part of a promotion.] I absolutely love my Galaxy S-25 5G i've never owned a S-Series device before always going with the best midrange device as possible, like my A-54 5G and always thought that people were wasting money on getting a feature device, but after owning my S-25 I am blown away with how much faster the processor is, and how muc...
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Response from Staples :
Hi there Buckeyeman55, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are having such a great experience with your upgraded device, and that you are having such a fun time exploring all of the amazing capabilities of this phone. Please, reach out to us again in the future if you ever have questions, or want to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
, November 5, 2025
Raptor
Reviewed at:
Samsung US
Posted Nov 4, 2025
S25 satalite feature
[This review was collected as part of a promotion.] Ability to not lose connection via satalite easy to use.
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TxSun70
Reviewed at:
Samsung US
Posted Nov 4, 2025
I'm Samsung loyal!!!
[This review was collected as part of a promotion.] Samsung products have always been amazing for me. They're long lasting, tough and have never failed me.
I will always choose Samsung over any device.
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Etanol
Reviewed at:
Samsung US
Posted Nov 3, 2025
This product is okay, but is too slippery in hand.
[This review was collected as part of a promotion.] Its much too slippery to hold for any streaming or photography. It broke the first hour i had it, in my hand, in my truck, which is at least carpeted. Alas. 2 and a half feet before sadness.
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Response from Staples :
Hey Etanol, thank you for sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the durability of your device is to you every day, and we would love to help you with the experience you mention with your device. We do recommend protective cases on all device to help prevent damage from any accidental bumps and drops that will happen during usage. We have provided a link to the Samsung Support Team to assist you with repair options, and answer any questions you may have about case options we have available. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
, November 4, 2025
Beebop
Reviewed at:
Samsung US
Posted Nov 3, 2025
Samsung s25
[This review was collected as part of a promotion.] Love the camera and battery lasts all day. The phone is fast and smooth. Good size screen and like that they got rid of the curved screen edges like the s10 , the screen always got broke on that phone. Everything is great with the s25. I like that it has new tech like AI. I just wish they kept the memory card slot
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Bubba187
Reviewed at:
Samsung US
Posted Nov 3, 2025
My phone is great
[This review was collected as part of a promotion.] Everything is working fine with my phone and Galaxy AI is great
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Bamabladez84
Reviewed at:
Samsung US
Posted Nov 2, 2025
S25 pros and cons
[This review was collected as part of a promotion.] Im a lifelong GalaxyS/ Note user. With the upgrades to now one ui Samsung has perfected the user experience. Ai has been a great addition. My only complaint and suggestion for Samsung is to create the perfect phone by making a Smaller Ultra. I recently switched to the regular S25 due to the Ultra size. Users always add...
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Nobutasa
Reviewed at:
Samsung US
Posted Nov 2, 2025
Best phone I've owned in ages!
[This review was collected as part of a promotion.] Besides the fact of this being such an outstanding phone! I'll tell you what's helped alot! Galaxy AI... I thought it would be annoying at times but it has helped me out so much! Besidss the amazing AI assistance this phone has amazing response time and has stunning photographic abilities!
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Hunybun55
Reviewed at:
Samsung US
Posted Nov 1, 2025
This product is great
[This review was collected as part of a promotion.] I love my devices, I have phone, watch, and ear buds. All are samsung I won't buy anything else. Oh I also have 2 televisions
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sam2sam
Reviewed at:
Samsung US
Posted Nov 1, 2025
The Samsung Galaxy S25 is amazing. It's very fast.
[This review was collected as part of a promotion.] The S25 is an awesome device. I had no idea it was so smooth. Thanks to the 12GB of ram that's found in most flagship. I use Galaxy AI to process photos. The S25 has a great screen and it's just so fast. Excellent battery life. And the build quality is amazing. I've missed my Samsung. Thank you.
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DrePa5300
Reviewed at:
Samsung US
Posted Nov 1, 2025
Love the Ai
[This review was collected as part of a promotion.] This a great phone very easy to use seamless smart switch and I love the AI features I love samsung
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BoldCompanion
Reviewed at:
Samsung US
Posted Nov 1, 2025
Samsung Galaxy S25: A Bold and Reliable Powerhouse
[This review was collected as part of a promotion.] The Samsung S25 stands out as an essential companion for ambitious students, creative thinkers, and leaders who appreciate a blend of reliable function and bold style in their everyday technology. Merging a sleek, compact build with top-tier performance, this flagship phone adapts to the multifaceted pace of academic w...
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Texasrose63
Reviewed at:
Samsung US
Posted Oct 31, 2025
S25 PHONE
[This review was collected as part of a promotion.] I prefer a larger phone. I also like a stylus. The camera is amazing!!
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IdkNickName
Reviewed at:
Samsung US
Posted Oct 31, 2025
This phone is amazing
[This review was collected as part of a promotion.] It is an amazing phone. My old model was the 21 and it is amazing how much improvement can happen in 4 models. It works so much smoother, I enjoy watching TV on the go and with the newer model the screen is the much more responsive and clearer, it also makes video game a 100 times better. One of my favorite parts about...
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pxelblade
Reviewed at:
Samsung US
Posted Oct 31, 2025
Overall an amazing phone
[This review was collected as part of a promotion.] Everything about this phone is really really good, especially the security, and Galaxy AI is super nice to have as well. I do have one complaint though, and im not alone in saying this. Please find some way to debloat the phones without rooting or using ADB, because I dont want to use certain apps or features. I'd also...
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Lovemy25
Reviewed at:
Samsung US
Posted Oct 31, 2025
Awesome phone and service
[This review was collected as part of a promotion.] Phone is terrific. Battery is awesome. The reception is good. The speed of the phone is on point. I love my s25
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shardluvr
Reviewed at:
Samsung US
Posted Oct 31, 2025
Samsung S25 is one Great phone
[This review was collected as part of a promotion.] I absolutely love my S25 it loads pages almost instantly and video streaming is flawless I've never been so pleased with any devise of anykind I've purchased in the past Samsung really hit a home run with this one not to mention how helpful the AI feature has been I had no idea any electronic device could be the soluti...
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KayLori
Reviewed at:
Samsung US
Posted Oct 31, 2025
Connect to the Future+
[This review was collected as part of a promotion.] My Galaxy S25 is quiet capable. Exceedingly so. Galaxy AI makes synchronizing across all my devices efficient and keeps me ahead of my life. Its light-weight and functional.
KayLori Customer Photo 1
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Crestingcyn
Reviewed at:
Samsung US
Posted Oct 31, 2025
Samsung S25 – A Smart, Stunning Leap Forward
[This review was collected as part of a promotion.] I’m absolutely in love with my new Samsung Galaxy S25! The design feels sleek and premium, and the display is so bright and clear that everything—from photos to streaming—looks incredible.
What truly stands out, though, is Galaxy AI. It’s seamlessly integrated and genuinely helpful in everyday use. I love how it can s...
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Berry
Reviewed at:
Samsung US
Posted Oct 30, 2025
Samsung Galaxy S25
Phone is solid in my hand. Takes great pictures and has numerous helpful features. I am very satisfied with my purchase.
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