Customer Reviews for Samsung Galaxy S25 5G Unlocked Cell Phone, 128GB, Navy (SM-S931UDBAXAA)
Item # : IM1SE0865
Model # : SM-S931UDBAXAA
- 6.2-inch Dynamic AMOLED 2X display with a Full HD+ resolution of 2340 x 1080 pixels
- Features triple rear cameras—50MP wide, 10MP telephoto, 12MP ultra-wide—plus a 12MP front-facing camera
Price is $842.46
4509 reviews
Most helpful positive review
Posted Nov 2, 2025
Best phone I've owned in ages!
[This review was collected as part of a promotion.] Besides the fact of this being such an outstanding phone! I'll tell you what's helped alot! Galaxy AI... I thought it would be annoying at times but it has helped me out so much! Besidss the amazing AI assistance this phone has amazing response time and has stunning photographic abilities!
VS
Most helpful critical review
Posted Oct 2, 2025
Wish my old s22 ultra would not have broke
[This review was collected as part of a promotion.] I had a s22 ultra and loved it. It broke. Now im stuck with this s25. I hate it. Its too small, its sliw, it does a lot of thinking ( circle going round and round in the middle of screen). It is not an improvement at all. Its a downgrade in my opinion. Very unhappy!
Nobutasa
Reviewed at:
Samsung US
Posted Nov 2, 2025
Best phone I've owned in ages!
[This review was collected as part of a promotion.] Besides the fact of this being such an outstanding phone! I'll tell you what's helped alot! Galaxy AI... I thought it would be annoying at times but it has helped me out so much! Besidss the amazing AI assistance this phone has amazing response time and has stunning photographic abilities!
0up votes 0
0down votes 0
Report
Hunybun55
Reviewed at:
Samsung US
Posted Nov 1, 2025
This product is great
[This review was collected as part of a promotion.] I love my devices, I have phone, watch, and ear buds. All are samsung I won't buy anything else. Oh I also have 2 televisions
0up votes 0
0down votes 0
Report
sam2sam
Reviewed at:
Samsung US
Posted Nov 1, 2025
The Samsung Galaxy S25 is amazing. It's very fast.
[This review was collected as part of a promotion.] The S25 is an awesome device. I had no idea it was so smooth. Thanks to the 12GB of ram that's found in most flagship. I use Galaxy AI to process photos. The S25 has a great screen and it's just so fast. Excellent battery life. And the build quality is amazing. I've missed my Samsung. Thank you.
0up votes 0
0down votes 0
Report
DrePa5300
Reviewed at:
Samsung US
Posted Nov 1, 2025
Love the Ai
[This review was collected as part of a promotion.] This a great phone very easy to use seamless smart switch and I love the AI features I love samsung
0up votes 0
0down votes 0
Report
BoldCompanion
Reviewed at:
Samsung US
Posted Nov 1, 2025
Samsung Galaxy S25: A Bold and Reliable Powerhouse
[This review was collected as part of a promotion.] The Samsung S25 stands out as an essential companion for ambitious students, creative thinkers, and leaders who appreciate a blend of reliable function and bold style in their everyday technology. Merging a sleek, compact build with top-tier performance, this flagship phone adapts to the multifaceted pace of academic w...
Read full review
0up votes 0
0down votes 0
Report
Texasrose63
Reviewed at:
Samsung US
Posted Nov 1, 2025
S25 PHONE
[This review was collected as part of a promotion.] I prefer a larger phone. I also like a stylus. The camera is amazing!!
0up votes 0
0down votes 0
Report
IdkNickName
Reviewed at:
Samsung US
Posted Nov 1, 2025
This phone is amazing
[This review was collected as part of a promotion.] It is an amazing phone. My old model was the 21 and it is amazing how much improvement can happen in 4 models. It works so much smoother, I enjoy watching TV on the go and with the newer model the screen is the much more responsive and clearer, it also makes video game a 100 times better. One of my favorite parts about...
Read full review
0up votes 0
0down votes 0
Report
pxelblade
Reviewed at:
Samsung US
Posted Oct 31, 2025
Overall an amazing phone
[This review was collected as part of a promotion.] Everything about this phone is really really good, especially the security, and Galaxy AI is super nice to have as well. I do have one complaint though, and im not alone in saying this. Please find some way to debloat the phones without rooting or using ADB, because I dont want to use certain apps or features. I'd also...
Read full review
0up votes 0
0down votes 0
Report
Lovemy25
Reviewed at:
Samsung US
Posted Oct 31, 2025
Awesome phone and service
[This review was collected as part of a promotion.] Phone is terrific. Battery is awesome. The reception is good. The speed of the phone is on point. I love my s25
0up votes 0
0down votes 0
Report
shardluvr
Reviewed at:
Samsung US
Posted Oct 31, 2025
Samsung S25 is one Great phone
[This review was collected as part of a promotion.] I absolutely love my S25 it loads pages almost instantly and video streaming is flawless I've never been so pleased with any devise of anykind I've purchased in the past Samsung really hit a home run with this one not to mention how helpful the AI feature has been I had no idea any electronic device could be the soluti...
Read full review
0up votes 0
0down votes 0
Report
KayLori
Reviewed at:
Samsung US
Posted Oct 31, 2025
Connect to the Future+
[This review was collected as part of a promotion.] My Galaxy S25 is quiet capable. Exceedingly so. Galaxy AI makes synchronizing across all my devices efficient and keeps me ahead of my life. Its light-weight and functional.
0up votes 0
0down votes 0
Report
Crestingcyn
Reviewed at:
Samsung US
Posted Oct 31, 2025
Samsung S25 – A Smart, Stunning Leap Forward
[This review was collected as part of a promotion.] I’m absolutely in love with my new Samsung Galaxy S25! The design feels sleek and premium, and the display is so bright and clear that everything—from photos to streaming—looks incredible.
What truly stands out, though, is Galaxy AI. It’s seamlessly integrated and genuinely helpful in everyday use. I love how it can s...
What truly stands out, though, is Galaxy AI. It’s seamlessly integrated and genuinely helpful in everyday use. I love how it can s...
Read full review
0up votes 0
0down votes 0
Report
Berry
Reviewed at:
Samsung US
Posted Oct 31, 2025
Samsung Galaxy S25
Phone is solid in my hand. Takes great pictures and has numerous helpful features. I am very satisfied with my purchase.
0up votes 0
0down votes 0
Report
Andreus
Reviewed at:
Samsung US
Posted Oct 30, 2025
This product is great and the features are flawles
[This review was collected as part of a promotion.] The galaxy S25 is the best phone with awesome features
0up votes 0
0down votes 0
Report
Lloyd88
Reviewed at:
Samsung US
Posted Oct 30, 2025
Phone picture so amazing love speed of the phone
[This review was collected as part of a promotion.] I use my phone daily sending text research playing games and Facebook it is such an amazing phone load up speed is awesome it don't lag. All the way around it's an amazing phone
0up votes 0
0down votes 0
Report
robertm3081
Reviewed at:
Samsung US
Posted Oct 30, 2025
This product is nice and form fitting.
[This review was collected as part of a promotion.] The ai is great with removing objects from the pictures. I like the using my phone for streaming anime and watching YouTube. I thought i wasn't going to like it being a smaller phone but it feels really well in my hands. Overall I will give this phone 5 stars.
0up votes 0
0down votes 0
Report
Owl B
Reviewed at:
Samsung US
Posted Oct 29, 2025
Galaxy S25 256Gb (Unlocked)
The phone is nice, it just heats up really fast. I haven't had a phone where the battery gets hot so quickly when in use. I also feel like it dies quicker than my previous phone, which was a Galazy S21+.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there Owl B, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We know how important the uninterrupted usage and prolonged battery life of your device are to you every day, and we would love to assist you in troubleshooting and resolving this experience. We have provided links to articles to help you with these matters at your convenience. We have also shared a link to the Samsung Support Team if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
, October 30, 2025
OKSams89
Reviewed at:
Samsung US
Posted Oct 29, 2025
My S25 has been flawless
[This review was collected as part of a promotion.] I have had my S25 for 5 months and have absolutely no issues with it so far. I do always put good phone cases on as soon as i recieve a new phone so the phones appearance is still perfect. The battery life has been amazing, as I have had better longevity out of this phone than any in the past. I have been pleased wi...
Read full review
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there OKSams89, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We are thrilled to hear that you are having such a great experience with your device, and that you are finding it a powerhouse for your daily needs. Please, reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
, October 29, 2025
Coleyb617
Reviewed at:
Samsung US
Posted Oct 29, 2025
Has the best features
[This review was collected as part of a promotion.] I love my new Samsung galaxy s25. The features have enhanced my daily productve activies. Especially using the Galaxy Ai & Bixby. My last Samsung was an s22 & the changes have been awesome. I can do everything from personal, professional and everyday family schedules, orders, appointments and ect...
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there Coleyb617, we appreciate you sharing your thoughts about your Samsung Galaxy S25 with us. We love hearing that you are having such an amazing experience with your device, and finding it so helpful for a range of daily tasks. We hope you'll reach out to us again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
, October 30, 2025
Zone
Reviewed at:
Samsung US
Posted Oct 28, 2025
SO MANY FEATURES!!!
Incredible phone. WOW what an update! Screen colors are vibrant and super battery life.
0up votes 0
0down votes 0
Report
Response from Staples :
Hi there Zone, we appreciate your feedback on your Samsung Galaxy S25. We love hearing how much you are loving the usage and capabilities of your device, and that you are finding the battery life able to keep up with your usage every day. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
, October 31, 2025