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Customer Reviews for OtterBox Defender Series Case for iPhone 17, Shock Absorbing, Black (78-81550)

OtterBox Defender Series Case for iPhone 17, Shock Absorbing, Black (78-81550)~#|#~2743889A-B4AD-4240-B7A7A2957F4847A0_sc7
OtterBox Defender Series Case for iPhone 17, Shock Absorbing, Black (78-81550)~#|#~136F5946-0BDD-4F5A-B4D2114EDB382059_sc7
OtterBox Defender Series Case for iPhone 17, Shock Absorbing, Black (78-81550) is Out of stock
Item # : IM1XS9601
Model # : 78-81550
  • Designed as a holster-style case tailored for iPhone 17 compatibility
  • Built without MagSafe certification for standard magnetic accessories
Price is $16.05
4.35
203 reviews
5 star
73%
4 star
11%
3 star
4%
2 star
2%
1 star
10%
Most helpful positive review
Posted Jan 20, 2026
A GREAT CASE
A great protective case for my I phone. Had another case from otter box and it was perfect, never any issues.
VS
Most helpful critical review
Posted Jan 7, 2026
Not happy with what I received
I wanted a belt clip for my iPhone 17. Evidently they do not make one for this model and the one I purchased which I was told would work did not hold my phone.
Most recent reviews
Mike
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 20, 2026
A GREAT CASE
A great protective case for my I phone. Had another case from otter box and it was perfect, never any issues.
0up votes 0
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Dougl
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 19, 2026
My choice
Case feels comfortable in hand on phone and should provide good protection. Holster is bulky so useful off and on. Helps if on sale.
0up votes 0
0down votes 0
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Kyle
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 18, 2026
Sturdy and Solid
It’s sturdy and pretty well-made, plus the design is sleek and not gaudy thankfully. It holds together well and clips nicely without much issue, and it doesn’t seem to let go easily without intentionally removing it.
0up votes 0
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Zoo Doctor
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 16, 2026
Inferior belt clip
The clip does not grip the belt tightly enough and it comes off when you bend down to pick something up. I now carry it in my back pocket because the phone fell on the floor three times. Not happy with it.
0up votes 0
0down votes 0
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Response from Staples :
Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist!
January 19, 2026
BC53
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 12, 2026
Great optional additional product
Great product and needed addition to the otterbox case. Not everyone needs the holster, so the fact that it’s offered for free if needed is a bonus.
0up votes 0
0down votes 0
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May Montes
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 7, 2026
Sturdy
Excellent protection , it’s fallen and has not cracked. Protected my phone very well.
0up votes 0
0down votes 0
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JEW1
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 7, 2026
Not happy with what I received
I wanted a belt clip for my iPhone 17. Evidently they do not make one for this model and the one I purchased which I was told would work did not hold my phone.
0up votes 0
0down votes 0
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Response from Staples :
We’re so sorry to hear about the trouble with your product! Please reach out to us via chat, and we are happy to help with this!
January 7, 2026
Ghostshadow
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 5, 2026
Durable and secure
Durable and secure. Locks the phone in securely yet keeps it handy at belt level.
0up votes 0
0down votes 0
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Concerned Purshaser
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 5, 2026
Defender Holster
This holster if clip is bumped, phone has a tendency to fall out. I’ve had two people behind me pick my phone off the ground and return it. I would expect a tighter grip from Otter Box
0up votes 0
0down votes 0
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Response from Staples :
Hello! The design of the holster is created to work with the new design of the iPhone and the camera lenses. If you are still experiencing issues, please contact our customer service team and we are more than happy to assist with this!
January 6, 2026
JCJC
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 3, 2026
Awesome Otterbox
Had many Otterbox products. Another great product.
0up votes 0
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My Technology Regrets
Verified Buyer
Reviewed at:
otterbox.com
Posted Jan 1, 2026
I DO NOT TRUST IT
Does not protect phone.I do not trust that it will retain phone. I work in overalls and bibs which have no belt. I need a ballistic nylon or canvas pocket with functional velcro closure to encase and protect.
0up votes 0
0down votes 0
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Response from Staples :
Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
January 5, 2026
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Defender series
I have always enjoyed the holster and the defender series
0up votes 0
0down votes 0
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Rico
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
OtterBox holster iPhone 17
This holster makes carrying my iPhone 17 so much easier. The phone clicks in easily and just as easily taken out. Doesn’t scratch my belt either.
0up votes 0
0down votes 0
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Bucks
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Bucks upgraded !!
I find the defender cases durable from everyday wear and tear. And has withstand the minor drops and dings !!
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John
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 31, 2025
Pleased
Nice fit. Offers added protection. Easy transition out of the holster.
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R Mitchell
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 24, 2025
Secure or not secure
Functional belt clip, but not as easy as previous models to get the phone “locked” into the holder.
0up votes 0
0down votes 0
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Lee S
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 24, 2025
Dependable iPhone protector
Dependable and logically designed along with a reasonable price
0up votes 0
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Duane Winningham
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 23, 2025
Otterbox fan
It’s my 2nd Otterbox Defender series belt holster that I have owned and love it’s dual purpose usage.
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George
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Defender case for iPhone
My employer first provided me with a Defender case to protect the iPhone 5S they issued to me.
That was followed up with a Defender case for each issued company iPhone (6S, XR & 13).
I worked field service for retail store security and the phones took a beating at times.
Not one of them suffered any damage other than a cracked screen protector (screen was ok).
Now I am ...
Read full review
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D Russell
Verified Buyer
Reviewed at:
otterbox.com
Posted Dec 22, 2025
Great phone projector and holder
Great holder for protection and comfort. It protects the phone without being too bulky. Easy to get on and off the belt and adjustable for different positions.
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