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Yes. In the lower left-hand corner of our Web site, you’ll see the option to get information on deals. If you click on the text and provide your email address, you’ll start receiving email updates from us about our latest deals.
Every week, Staples offers thousands of deals on products in every category. But each day, we have special deals that are really big — often at more than 50% off. And because these offers are only available online and while supplies last, you won't want to miss out. Sign up here to be the first to learn about today's Daily Deal. And be sure to check out all of our weekly deals on the tech products you need.
Send a text message that says STAPLES to the short code 555-444 to start receiving text alerts when a special deal is available. Although Staples' Mobile Programs are complimentary and require no purchase or fee for participation, message and data rates may apply. Check your mobile plan for more details. Subscribers will receive up to 6 messages per month.
Read our full Mobile Terms and Conditions here. If you have any additional questions, you can send a text message from your mobile phone with the word HELP to 555-444 at any time, or call us at 800-333-3330.
The expiration date for any coupon, deal, promotion or offer will always be plainly explained. Prices found in the Weekly Ad are only good for the week specified, unless otherwise noted. Unfortunately, offers, deals and coupons are not valid after the expiration date.
Yes, we do. If you find a lower price on a new identical item, just show us the lower price when you buy the item at Staples and we’ll match the price. Please read the following questions for full details.
If you purchase an item from Staples and tell us within 14 days that you found that item at a lower price in our stores or at staples.com®, we’ll refund the difference.
Our full Price Match Guarantee is available when you place an order or when you call 800-333-3330. For an in-store price match, please see an associate at our customer service desk. This policy was last updated on November 3, 2013, and is subject to change without notice.
Staples will price match items sold by any retailer who sells products in both retail stores and online under the same brand; we will also match those that are sold and shipped by Amazon.com. Marketplace products sold through any eligible competitor (e.g., products sold or shipped by a third party) are excluded.
We price match almost everything we sell. The item must be identical, including model number, components and U.S. warranty. The item must be in stock and available for purchase at that price from an authorized U.S. reseller, whose authorization we reserve the right to verify. For wireless phones and other items with a service plan, the plan, provider and other terms must be the same.
We don’t price match competitors’ or our own local or special events (e.g., grand opening, anniversary, clearance, timed sales or liquidation sales, “Black Friday” or “Cyber Monday” sales).
The following products and services are excluded from our Price Match Guarantee: our Staples® EasyTechsm services, postage, gift and phone cards, and apps sold on the staples.com® App Center.
Also, we do not price match taxes, warranties, typographical errors, merchandise credits or contracted prices offered to Staples Advantage® customers.
When calculating a price match, we’ll deduct any available Staples coupons, Staples rebates (instant, easy or mail-in) and manufacturer rebates from the Staples price to arrive at a net price.
For example, if you buy an item from us for $100 and we offer a $20 instant rebate, the net price is $80. If another company’s price is $80 or more, we will not match the price.
Another example: If you buy an item from us for $159 and you have a $30 coupon, the net price is $129. If another company’s price is $125, your price match would be $4 off our net price of $129. Dollars-off coupons will be proportionally deducted from the prices of items in your order.
Proration of coupons means that the dollars-off coupons (Staples coupons, rewards, gift checks) are proportionally deducted from the prices of items in an order.
The prorated discount from all coupons redeemed, excluding rewards, will be used when calculating Staples’ price. The application of coupons can mean a specific purchase won’t qualify for price match. Similarly, a purchase that has a price-match discount may no longer be eligible for a coupon if the adjusted order total no longer meets the coupon’s minimum requirements.
If a competitor offers a product that comes with an instant rebate, mail-in rebate, gift check/gift card or similar discounts, we will not take these discounts into account. If a competitor offers a product that comes with a free or discounted item, and Staples does not carry the free or discounted item, we will only match the price you pay at the point of purchase, and will not take the free or discounted item into account.
It depends on whether your staples.com® order will receive free shipping, and whether the competitor’s order will offer free shipping:
If your staples.com order will receive free shipping and the competitor’s order will receive free shipping, we will price match the product without considering shipping charges.
If your staples.com order will receive free shipping and the competitor’s order will not receive free shipping, we will include an appropriate shipping charge in the competitor’s price before calculating the price match.
If your staples.com order will not receive free shipping, and the competitor's order will receive free shipping, we will deduct the Staples shipping charge from the competitor's price, so that the Staples price match item total is the same as the competitor’s price.
Yes. We may limit the quantity we sell of the price-matched item, particularly if the other retailer has set a limit. In addition, we reserve the right to limit quantities sold to a customer.
For an in-store price match, please see an associate at our customer service desk at your local store. For a price match on staples.com®, please call 800-333-3330.
Yes, we do. From TVs, computers and other electronics, to journals, sports memorabilia, jewelry and games, we have plenty of great gift options for nearly any occasion. And that's not even counting the large line of gift cards from merchants including AMC Theatres, the Cheesecake Factory and the Home Depot. If you need a gift, we have one for you.
At this time, we are not able to accommodate requests to change the packing slips that are sent with orders. The packing slip will list the items, quantity and price paid.
If you'd prefer to send an order without a packing slip, you can have your order delivered to yourself. Then you can bring it to one of our stores and take advantage of our full line of reasonably priced packing and shipping services to have it delivered to the recipient.
Staples gift cards are available in all Staples retail stores and online in denominations of $25, $50, $75 and $100.
Gift cards are valid only at the retailer/service provider listed on the card. Prepaid cards cannot be redeemed for cash. Specific terms and conditions are included with each card.
You can use your Staples® gift card in all Staples retail stores in the U.S and on staples.com®. There’s no expiration date, and you won’t be charged any service fees. Following each purchase, your receipt will show the remaining balance on the card. Value can be added to this card at any Staples U.S. retail store.
Gift cards cannot be used for credit card payments or to purchase other gift cards (including Staples gift cards) or wireless cards. No more than five cards may be used for any single purchase. Cards may not be consolidated.
For more information about Staples gift cards, you can also visit www.staples.com/giftcards.
Yes. With an eGift Card, you can customize the design and amount, and have the gift delivered right to your recipient's email inbox.
No, you do not need to print in color. The most important thing is that the card number is clear. If it's not, you may need to install a new ink cartridge. (Need to restock? We can help with that.)
You can print as many times as you need to; the value of the eGift Card is tied to the gift card number, not the printout. When that number is used, the value of the purchase is deducted from the eGift Card. That means you should safeguard your eGift Card for your own protection. If someone makes a copy of your eGift Card and redeems it for the full amount, your copy will have no value.
Your gift card has cash value and should be safeguarded as such. If you lose your gift card, or a printed copy of your eGift Card, contact us immediately. If your eGift Card has not been redeemed or has some remaining value, we can cancel the original and issue you a new eGift Card for that value.
Easy! If you’d like to see how much is left on your gift card, click here. Under Gift Cards (or eGift Cards if yours was sent via email), click the link that says “View card balance.”
There are two ways to redeem a rebate offer:
Now you can submit most rebates online — no clipping, no mailing, no hassles. Easy Rebates are available on products purchased in Staples stores, through our catalog and online at staples.com.
Look for Easy Rebate products every time you shop. They're identified by the phrase "Easy Rebate" in the product description. When you're ready to submit your Easy Rebate, go to www.stapleseasyrebates.com and enter the required information right online. You won't have to clip out UPC codes or mail in receipts. You'll even receive emails keeping you posted on your rebate status, with links to the Track Status page online. Best of all, you'll receive your rebate faster than ever — within 4 to 6 weeks.
Note: Certain products, including most software titles, are not eligible for online submission. Any products excluded from the online submission process will be advertised as qualifying for a "mail-in rebate" versus an "Easy Rebate."
Mail-in rebates are easy to redeem too. You can find and print rebate forms, and even track the status of your mail-in rebates, at www.stapleseasyrebates.com.
Because many rebate offers require original sales receipts and rebate forms, it's important to make copies of both and keep them with your records. Should a problem arise with your rebate redemption, having these copies will make it easy for us to resolve the issue.
If you purchased a rebate item through our catalog or at staples.com and a receipt is required as Proof of Purchase, you should use the packing slip that was included in your order as your receipt.
If you have questions about your rebate, please call 877-266-6483 Monday through Friday 7:00 am to 12:00 am ET, Saturday 8:00 am to 12:00 am ET, and Sunday 10:00 am to 12:00 am ET.
Some manufacturers tell customers they must wait 8 to 14 weeks to receive their rebate. But with Staples Easy Rebates, you'll receive your rebate 4 to 6 weeks after you submit it — or maybe even sooner than that. (Note: During the holiday seasons, rebates usually take 6 to 8 weeks.)
For a mail-in rebate, in most cases all you'll need is your rebate redemption form. See details of the specific rebate for more information. With Staples Easy Rebates, the vast majority of rebates do not require a sales receipt. You will, however, need your rebate redemption form for a retail purchase or your packing slip for an online or delivery purchase.
Yes you can. There's no limit on how many rebates you can submit at one time. After you've finished entering the first rebate, you'll be asked whether you have additional rebate offers to submit.
If you purchased multiples of the same product with a rebate or if you purchased multiple items that fall under the same rebate offer number, you only need to enter the rebate offer number once. The system will use your Easy Rebate ID number or order number to verify the rebate products you purchased. Then it will update your status to reflect the multiple rebates.
In most cases, yes. However, you need to check the terms and conditions of the rebate to see if there is a minimum purchase price requirement. If there is a minimum and the Price-Match Guarantee brings you below that price, you will not be eligible for the rebate.
It's easy to track your rebates. Just visit www.stapleseasyrebates.com, and choose whether yours was a mail-in or Easy Rebate under the heading “Where is my rebate?”