HP 88 Magenta and Cyan Printhead (C9382A)

Comments about HP 88 Magenta and Cyan Printhead (C9382A):

The quality of HP products and ITS WARRANTIES has declined over the years. HP warranty website for inkjet cartidges and printheads is impossible to use (by design) confirming the decline of HP. For 30 years 95% of my business and home printers have been HP but that is going to change since HP fails to support it products and customers

Comments about HP 88 Magenta and Cyan Printhead (C9382A):

Hewlet-Packard makes instruction for cleaning, service, trouble shooting, and replacement so good that anyone could do this themselves.

Comments about HP 88 Magenta and Cyan Printhead (C9382A):

This is my second magenta/cyan print head replacement purchase, the first replacement print head did not last half as long as the original installed in the printer. In the interest of full disclosure, I did accidentally touch the contacts on the first replacement print head prior to installation, the package warns not to. It didn't seem to affect initial performance, perhaps it affects longevity.

Comments about HP 88 Magenta and Cyan Printhead (C9382A):

I was very impressed how easy they were to replace.

Comments about HP 88 Magenta and Cyan Printhead (C9382A):

My HP Office Jet Pro 5100 has been in use for some time now and I have replaced all the printheads a couple of times. For some time now the software in the machine will not recognize the new printheads. The first time I called customer service and all they could suggest was buying a new printer. I have found that i can install the non working old printheads and let the machine run through the setup and without turning it off, swap in the new printhead. The process must be repeated if the printer is ever turned off. They sould make printheads that will work with the printer.