Q: I purchased the plan to replace the sharpener if it died prior to one year. I cannot get into my school due to summer construction, and the sharpener needs replacing. Who can I contact for help? Asked on 6/30/2011 by teach in need of an answer1 from NC Know the answer? Answer this question 1 answer A: This item did come with a 2 year manufacturer's warranty. Since you said it was under one year, you would contact Elmer. The phone number for Elmer products is (800) 848-9400. Any other warranty inquiries would be directed to our warranty team at (866) 782-9155. Answered on 7/5/2011 by Kayla T. from Staples
Q: Does this machine sharpen colored pencils without voiding the warrenty? Asked on 4/14/2011 by ljsurf from san diego Know the answer? Answer this question 1 answer A: Colored pencils will dull you cutters. Writing instruments such as crayons, chalk, or soft waxy (including colored) pencils will clog the sharpeners cutters. Please do not use the machine to sharpen them. Answered on 4/18/2011 by Bonnie B from Staples
Q: How much horsepower does this product have i need to know because I have students that would love to know. Is there any way you can show me this motor. Is there a way that I could replace this motor with say pit bike. Asked on 3/18/2011 by ilovekeyersharpener from henderson,lv Know the answer? Answer this question 1 answer A: The school pro sharpener from X-ACTO is the ideal electric pencil sharpener for the classroom. Designed by teachers searching for a product that would place an added emphasis on safety. Our electric pencil sharpener also features a heavy duty, quiet running motors, guaranteeing a precise, clean cut that won’t cause a disturbance around the office or classroom. Please feel free to contact the manufacture X-ACTO at 1-800-879-4868, for further product specifics. Answered on 3/21/2011 by Laura B from Staples
Q: I need an electric pencil sharpener for the big pencil PreK and Kindergarten children use. The 1670 do not have a hole that is large enough for those pencils. I will like to know does the 1675 has holes large enough for these pencils. Asked on 9/22/2009 by Anonymous from Columbus, MS Know the answer? Answer this question 2 answers A: I don't know exactly how big a pencil you are referring to but the larger holes on this pencil sharpener are quite big (as big as any pencil sharpener). I say yes with 98% probability that it is big enough. Answered on 11/22/2009 by The artists' dad from Hagerstown MD A: My X-ACTO School Pro 1670 has hole for the standard pencil, on up to the very large ones they use in Pre-K and K. Answered on 12/3/2009 by Kathylynne1 from La Jolla, CA
Q: My xacto pro is not sharpening like it should, can the parts be replaced or do you need to buy a whole new sharpener?T Asked on 9/22/2009 by Anonymous Know the answer? Answer this question 1 answer A: For trouble shooting and warranty questions please contact X-acto at 1-800-879-4868. Answered on 11/25/2009 by Customer Care from Staples
Q: Is this a plug-in unit or does it run on a battery? If the latter, does it have an AC/DC adapator? Asked on 8/24/2009 by NK from Philadelphia, PA Know the answer? Answer this question 9 answers A: It is a plug in unit with no means of any ac/dc adapter(s), also it is lousy so get a different one. Trust me on this. Answered on 8/27/2009 by Rock from Connecticut A: The art teacher at the school where I teach owns this. It is electric (plugs in) and is AWESOME!! Super strong. Answered on 8/29/2009 by KittyKat from Acworth, GA A: It is a plug in unit with no ac/dc adapter. Answered on 9/12/2009 by Tanya from Hollywood, Fl A: It plugs into the wall. It's attached directly to the pencil sharpener. Answered on 9/9/2009 by Amy the teacher from Pennsylvania A: Plug-in Answered on 9/9/2009 by Lady Di from Greeneville, TN A: This is a plug-in unit, which makes it much more useful in the classroom for heavy use. Answered on 9/9/2009 by Ginny from Winchester, VA A: Plug in Answered on 9/11/2009 by spark from Culpeper VA A: It plugs in Answered on 9/15/2009 by Dewayne the pro from New Castle, Indiana A: This is a plug in unit. No adapter. Answered on 9/22/2009 by Pat from Milford, MI
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