Customer Reviews for HP 935XL Yellow High Yield Ink Cartridge, Prints Up to 825 Pages (C2P26AN#140)

Hi, I'm sorry that you seem to be disappointed with the number of pages printed The estimates are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit. Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry. That said, I have a few tips that might help: - You can use the printer's draft mode and black-only settings, whenever possible, to save ink. - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ so that the cartridges are protected from excessive drying. When it seems that the low page yield was caused by a defective cartridge, you are always free to contact us for support: hp.com/contactHP Mary HP Care hp.com/support

Hi, I was very sorry to hear that the black cartridge is not working for you. That is not the kind of experience we strive for! It sounds like the printer sensor is showing the cartridge as empty and this type of printer cannot work when a cartridge is empty. Doing so could damage the printhead. Please contact us for a replacement for the defective cartridge: hp.com/contactHP Mary HP Care hp.com/support

Hi, I am sorry to hear that you are getting streaky printing. That has to be a frustration! While you have tried cleaning the printhead already. It is possible that printhead is badly clogged and might need to be cleaned more to get it to work properly. If that helps, the printer might have been turned off using a power strip or switch. The printer should always be turned off using the power button on the printer itself. That will let the printer 'park' so that the printhead is protected from excess drying. The drying can cause clogs to form in the tiny nozzles that spray the ink onto the paper. As to the WiFi, often your printer's performance is enhanced by upgrading the firmware and downloading the full-featured drivers. There is also a nice troubleshooter for WiFi problems here: support.hp.com/document/c05368548 If there is anything else that we can help with, contact us: hp.com/contactHP Mary HP Care hp.com/support

Hi, I am sorry to hear that you think that the cartridge underperforms. The estimates of pages printed are based on industry standards. How the cartridge will perform in real life situations will vary quite a bit. Provided the cartridge is not damaged or defective, the ink usage will determine how long it will last. High-density prints (such as photos) will require more ink, especially if the paper is highly absorbent and the environment is dry. That said, I have a few tips that might help you get more from your cartridges: - You can use the printer's draft mode and black-only settings, whenever possible, to save ink. - Shutting the printer down between uses can also help; however, always use the power button on the printer itself to turn it off. That lets the printer ‘park’ itself so that the cartridges are protected from excessive drying. - infrequent users might be better off buying the regular cartridges rather than the XL ones. If you think that the poor performance is caused by a defective genuine HP cartridge (and it is still within the warranty end date on the cartridge) you can reach out to us for support: hp.com/contactHP Mary HP Care hp.com/support

Hello, I'm sorry to hear that one of the cartridges was defective. Hopefully, we can help the situation. Please contact our product support team for a replacement of that cartridge at 1-800-474-6836 Mon - Fri 8 AM - 9 PM (ET) Sat & Sun 8 AM - 9 PM (ET) Mary HP Care hp.com/support