Staples commitment to accessibility

A commitment to diversity and inclusion means making our sites accessible to all of our customers, including those with disabilities or limited technology use. To do this, we are committed to making our site conform to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.1.

How we improve access for everyone

  • Accessible Navigation

    We use appropriate headings, lists, paragraphs and regions so that customers can navigate our site with assistive technology.

  • Accessible Media

    For customers who can't see images or hear audio, there are text equivalents. We work to ensure all of our images and multimedia are fully accessible through alternative text, labels and transcripts.

  • Accessible Keyboard Access

    For customers with limited movement we ensure that all features can be accessed using a keyboard only. We follow all WCAG guidelines for keyboard navigation standards.

  • Site Consistency

    Once you understand how our menus and pages work, you can count on our site to function the same way every time you use it.

An ongoing commitment

As we add new features or improve areas of our site, we follow our internal design, development and quality assurance guidelines for accessibility to identify, remove and prevent barriers that may interfere with the ability to use our site. We've also partnered with independent third-party accessibility evaluators to audit our site and report issues.

Your feedback is appreciated

If you experience any accessibility issues using our site, please let us know. You can also tell us when our site works well for you too.

  • Send us online feedback here

  • Contact us at 800-333-3330

    Mon ‐ Fri, 8 am ‐ 10 pm ET
    Sat ‐ Sun, 9 am ‐ 8 pm ET

More accessibility resources