Customer Reviews for HP 62XL Black High Yield Ink Cartridge, Prints Up to 600 Pages (C2P05AN#140)

Hi Melanie, I am sorry that you had these difficulties with the cartridge. Most of the time shortages of certain cartridges happen because supply hasn't been keeping up with demand. When a cartridge is received defective, look into returning it to the seller. Here is a link to the return policy: https://www.staples.com/sbd/cre/help-center/returns-policy/ Mary Chris HP Care hp.com/support

Hi Harriet, It is regrettable that you had this experience. I can understand your disappointment when the cartridges seemed to run out too quickly. The advertised estimates of pages are based on a standard set of prints used by the industry. How each individual cartridge will perform for you is determined by your own usage and environmental factors. High-density prints (like images and graphs) use more ink, especially if the paper is highly absorbent and the air is dry. Here are some things that could help you get more prints: - Set the printer to draft mode whenever possible - Shut the printer down between uses - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying - Subscribe to Instant Ink, then you pay for each printed page and not for the cartridges themselves Mary Chris HP Care hp.com/support