Customer Reviews for HP 63XL/63 Black High Yield and Tri-Color Standard Yield Ink Cartridge, 2/Pack (L0R48AN#140)

Hello Jackie, My apologies for this happening to you. I can understand if you are frustrated with the page yield. Ink usage determines how long a cartridge lasts, unless it was damaged or defective. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry. Here are some things that might help lower your ink usage: - Most people have found that the XL version of the cartridges are a much better value. - Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black, and colored ink - Using the black-only setting will save on colored ink usage. - Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying. - Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at: instantink.com If it appears that poor performance is due to a defect, the return and exchange process is covered, step-by-step, at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support