Customer Reviews for HP 65 Tri-Color Standard Yield Ink Cartridge, Prints Up to 100 Pages (N9K01AN#140)

Hello, I am sorry that this cartridge stopped printing so early. I can understand the low rating because of that. It is possible that the cartridge is clogged and not letting the ink through the tiny inkjets. There is a cleaning routine available from the printer's menu that you can use to clear them out. The routine might need to be run more than once to clean out the clogs completely. It is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging If the poor performance appears to be due to a defective cartridge, there might be an option of returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges Mary Chris HP Care hp.com/support

Hello, I am sorry that this cartridge stopped printing so early. I can understand the low rating because of that. It is possible that the cartridge is clogged and not letting the ink through the tiny inkjets. There is a cleaning routine available from the printer's menu that you can use to clear them out. The routine might need to be run more than once to clean out the clogs completely. It is a good idea to shut the printer down between uses. However, it is important to always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridge is protected from excessive drying which leads to clogging If the poor performance appears to be due to a defective cartridge, there might be an option of returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges Mary Chris HP Care hp.com/support

Hello, I am sorry that you couldn't print much with this cartridge. I can understand the low rating for it. The estimates of pages printed are based on standards set for the industry. How a cartridge will perform in your own printer will vary according to usage and environmental factors. Ink usage determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the air is dry. Here are some things that might help lower your ink usage: - Black is used a lot in almost every printout. Make use of the printer's draft mode whenever possible, to help stretch out black and colored ink - Shut the printer down between uses; however, always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying. - Consider getting Instant Ink. The subscription plans let you pay by the page. Check out the details at the HP Instant Ink site. If the poor performance appears to be due to a defective cartridge, please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges Mary Chris HP Care hp.com/support