Customer Reviews for Staples Remanufactured Yellow High Yield Ink Cartridge Replacement for HP 902XL (TRT6M10ANDS/STT6M10ANDS)
188 reviews
Most helpful positive review
Posted Feb 14, 2023
inspector
Did not get this item
VS
Most helpful critical review
Posted Nov 4, 2025
Do not buy.
It printed fine for the first three pages, but now everything I print has large white streaks.
anonymous
Reviewed at:
Staples Business
Posted Nov 4, 2025
Do not buy.
It printed fine for the first three pages, but now everything I print has large white streaks.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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Jeremy C.
Verified Buyer
Reviewed at:
Staples Business
Posted May 6, 2025
Did Not Work
This ink was not compatible with my printer as advertised. Printer would not read.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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Response from Staples :
Dear Jeremy C Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 10, 2025
DEBORAH S.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 20, 2025
this did not work in my HP printer
it said it was recommended by my company but it does not work in the HP printer
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Deborah S Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 10, 2025
LISA G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 25, 2025
Doesn’t work in HP
Got an error message that the microchip was not HP compatible
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Lisa G Thank you for your feedback. We are sorry to hear you are not fully satisfied with your HP 902XL BRAND remanufactured cartridge. This could be related to a firmware update pushed by HP to your printer. If that is the case we would be happy to replace the cartridge with inkjets that are compatible with your printer. Please email us at [email protected] or contact our customer support team at 866.734.6548 ext. 2469 so we can better assist you. Thank you!
June 9, 2025
JAN K.
Verified Buyer
Reviewed at:
Staples Business
Posted Nov 27, 2024
No go with HP 6978 printer
Even after removing all firmware updates I was not able to use the remanufactured ink cartridges. No compatible chip.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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MICHELLE P.
Reviewed at:
Staples Business
Posted Jul 24, 2024
Would not work with HP printer
Product would not work with my HP printer because the chip is not HP compatible.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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JULIO G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jul 15, 2024
Horrible
Did not work. As soon as I put them in (I also bought the Magenta) I got a firmware error that I was using unauthorized cartridges. BIG WASTE OF MONEY DON'T TRY IT. Just bite the bullet and buy OEM.
This review is for Staples Remanufactured Yellow Standard Yield Ink Cartridge Replacement for HP 902 (TRT6L94AN)
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DONNA G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jun 17, 2024
Not usable with HP 6978 printer
In spite of removing all firmware updates I was not able to use the remanufactured ink cartridges.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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MR
Verified Buyer
Reviewed at:
Staples Business
Posted May 15, 2024
Not good
It is advertised as able to work with and as HP cartridge. Not true. The printer does not recognize it and work. And it leaked all over. Not happy.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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MICHELLE G.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 24, 2024
Doesnt work
It doesn't work in my HP printer
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Madison S.
Verified Buyer
Reviewed at:
Staples Business
Posted Apr 18, 2024
not compatable
the chip doesnt read in he hp printer
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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M.S.
Verified Buyer
Reviewed at:
Staples Business
Posted Mar 10, 2024
Does not work with HP even though it says it does
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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CECILIA L.
Posted Feb 22, 2024
Awful
Got the full set of these- none of them worked in my HP Officejet Pro printer. Followed the troubleshooting directions but still no luck. Finally called and they sent me a replacement set and guess what? THEY DON'T WORK EITHER! Will take them back to Staples- meanwhile the printer hasn't worked in over a week and I am not a happy camper.
This review is for Staples Remanufactured Yellow High Yield Ink Cartridge Replacement for HP 902XL (TRT6M10ANDS/STT6M10ANDS)
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CECILIA L.
Posted Feb 22, 2024
Awful ink cartridge
Got the full set of these- none of them worked in my HP Officejet Pro printer. Followed the troubleshooting directions but still no luck. Finally called and they sent me a replacement set and guess what? THEY DON'T WORK EITHER! Will take them back to Staples- meanwhile the printer hasn't worked in over a week and I am not a happy camper.
This review is for Staples Remanufactured Magenta High Yield Ink Cartridge Replacement for HP 902XL (TRT6M06ANDS/STT6M06ANDS)
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CECILIA L.
Posted Feb 22, 2024
Awful ink cartridges
Got the full set of these- none of them worked in my HP Officejet Pro printer. Followed the troubleshooting directions but still no luck. Finally called and they sent me a replacement set and guess what? THEY DON'T WORK EITHER! Will take them back to Staples- meanwhile the printer hasn't worked in over a week and I am not a happy camper.
This review is for Staples Remanufactured Cyan High Yield Ink Cartridge Replacement for HP 902XL (TRT6M02ANDS/STT6M02ANDS)
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T G.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 12, 2024
Wouldn't work in HP Printer
Printer wouldn't accept as no HP chip.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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SAMANTHA K.
Verified Buyer
Reviewed at:
Staples Business
Posted Dec 14, 2023
Do Not Buy
They don't work in HP Printers. Chip failure.
This review is for Staples Remanufactured Yellow Standard Yield Ink Cartridge Replacement for HP 902 (TRT6L94AN)
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Response from Staples :
Dear Samantha We truly apologize you are experiencing this issue. This sounds like a firmware related issue due to your HP printer forcing an update which then does not allow you to choose a less expensive environment friendly printing solution. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, December 14, 2023
KEITH S.
Verified Buyer
Reviewed at:
Staples Business
Posted Dec 11, 2023
Did not work out
This product did not work. The chip did not read in the HP OfficeJet Pro 6978.
This review is for Staples Remanufactured Black High Yield Ink Cartridge Replacement for HP 902XL (TRT6M14AN/STT6M14AN)
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Response from Staples :
Dear Keith We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
Cindy, December 29, 2023
TRISH B.
Verified Buyer
Reviewed at:
Staples Business
Posted Nov 6, 2023
Had to return HP printer would not work with Staples brand.
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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Response from Staples :
Dear Trish We are so sorry that you experienced what sounds like a firmware issues due to the printer manufacturer trying to block you from using a remanufactured and sustainable replacement option. We hope you will give us another try in the future. We do stand behind our product. You can visit our Cartridge Support site: www.cartridge-support.com or or call our support team at 1-877-228-3128 and we will be able to resolve any issue you are experiencing with our product. Thank you!
Cindy, November 8, 2023
N.H.
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 28, 2023
DIDNT WORK
HP WOULD ACCEPT THE CHIP
This review is for Staples Remanufactured Black High Yield and Color Standard Yield Ink Cartridge Replacement for HP 902XL/902 (STT0A39AN), 4/Pack
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Response from Staples :
Dear Nanette We truly apologize you are experiencing issues. This sounds like a firmware related issue due to your printer forcing a firmware update. Please visit our Cartridge Support site: www.cartridge-support.com for troubleshooting help or call our support team at 1-877-228-3128 and we can assist you in resolving any issue you are experiencing with the product. Thank you!
October 30, 2023