Customer Reviews for Logitech G502 HERO Ambidextrous Optical USB Gaming Mouse, Black (910-005469)
260 reviews
Most helpful positive review
Posted Dec 24, 2025
Its good
Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good.
VS
Most helpful critical review
Posted Nov 17, 2025
Not working
not working as expected. I have uninstall and reinstall all the time. it starts lagging
Jordan
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Dec 24, 2025
Its good
Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good.
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Kendall L.
Verified Buyer
Reviewed at:
Logitech
Posted Nov 24, 2025
Best gaming mouse!
I love this mouse, have had previous gens of this mouse and used it until it literally broke. The best thing was, I reached out to Logitech for a warranty replacement and even though it was out of warranty Logitech still sent me a brand new mouse! They have forever earned a loyal customer. Thank you Logitech.
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Bracha
Verified Buyer
Reviewed at:
Logitech
Posted Nov 18, 2025
Definitely a worth upgrade
Love it a lot better than my previous mouse. Feels great, controls amazingly.
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Tito
Verified Buyer
Reviewed at:
Logitech
Posted Nov 17, 2025
Not working
not working as expected. I have uninstall and reinstall all the time. it starts lagging
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ianm
Verified Buyer
Reviewed at:
Logitech
Posted Nov 8, 2025
Comfortable, durable, affordable
I first bought this mouse almost a decade ago and it lasted about 7 or 8 years. Now I'm in love with the hand feel, so I bought the same one again once it tapped out. I don't even game as much anymore, so I didn't really need a mouse this nice, but it feels great and therefore is worth the few extra dollars.
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Blade
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Oct 26, 2025
Best mouse out there for cheap tbh lasted 5 years until need new
Had this for 5 years bought the same thing cuz peak
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kristy
Verified Buyer
Reviewed at:
Logitech
Posted Oct 25, 2025
great mouse
simple to use and works well with my existing set up. also comfortable to hold and has wide range of dpi settings which i appreciate!
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Andrew
Verified Buyer
Reviewed at:
Logitech
Posted Oct 16, 2025
Great mouse, horrid software
Great mouse, horrid software. Slow, glitchy, invasive. Tried to give itself permission to my Discord account, which I never asked for. And the program for modifying the internally stored profiles is a joke. Had to restart it about 20 times to get it to work. I would not buy it again unless the software improves dramatically.
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Paul Birk
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 14, 2025
Good looks, and easy to drive.
Love this very comfy feeling and it works great. Thanks Staples for the convivence and Logitech for the mouse design.
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Response from Staples :
Thanks for your thoughtful review. It’s great to know our Logitech G502 Hero Gaming Mouse is living up to your expectations. Your support helps us keep delivering quality.
October 14, 2025
_x37_
Verified Buyer
Reviewed at:
Logitech
Posted Oct 9, 2025
Excellent physical products, subpar config soft
I really enjoy Logitech mice and other products. This is an excellent mouse. My only true complaint is the bugginess of the configuration software for lighting and profile settings. It often does not update or allow me to customize the settings properly.
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ron
Verified Buyer
Reviewed at:
staples.ca
Posted Oct 6, 2025
ajustement du pois de la sourie.
merveilleux avec les 5 peser ,on peut ajuster le pois de 1 a 5 x
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Response from Staples :
Merci de prendre un moment pour partager votre expérience. Nous sommes très heureux que le produit fonctionne bien pour vous. Votre soutien compte beaucoup et nous aide à continuer à nous améliorer.
October 15, 2025
Savannah H.
Verified Buyer
Reviewed at:
Logitech
Posted Oct 5, 2025
Great mouse for gaming.
Needed a new mouse after my last one kept causing problems and was recommended this one. I like that there are multiple weights you can switch between with this one to suit its weight to your likeness. I’m also a fan of the customisability! My last one didn’t have all of that. Haven’t experienced any issues with this one so far but I may need to adjust it just a little ...
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hi there
Verified Buyer
Reviewed at:
Logitech
Posted Sep 3, 2025
Hardware good, software bad
Good mouse but the app kinda sucks. It requests discord permissions every time I open discord no matter how often I deny it.
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Victor
Verified Buyer
Reviewed at:
Logitech
Posted Aug 22, 2025
Great except for one major issue with Discord.
Discord keeps asking me to link my mouse even though I have that setting turned off in the G Hub app.
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giron,armando
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Feb 19, 2025
Amazing
Bring me more close to my favorite of all time Star Wars. .
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Feb 5, 2025
G502
I would not recommend this unit to anyone as a gaming mouse. The button location and interaction with your gaming software is terrible. I should have saved my money and gone with a Razor. Thanks
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Jan 23, 2025
Great Mouse
I love the ability to tune weights. I like a heavier mouse, and this allows that while still giving excellent performance.
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Boger,Eli
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Jan 13, 2025
My favorite mouse.
I got this mouse because I needed a new mouse and wanted to try something new other than Razer and it is my new favorite.
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hunter,steven
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Jan 13, 2025
Amazing product overall
I think the g502 hero is a pretty good mouse but the g hub software could use some work in the ease of use aspect it was kind of confusing at first but you get it after a few tries
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
Logitech
Posted Jan 7, 2025
Logitech is my New favorite.
I am very new to PC gaming in general and it has taken me a while to decide what I like. I have always played with controllers and never had preference on what I used in terms of Keyboard and mice. I started with just a wireless razor mouse and a Drop keyboard that was more a desk ornament than a gaming keyboard. I had issues with my razor head set that I used and my mo...
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