Customer Reviews for Logitech G502 HERO Ambidextrous Optical USB Gaming Mouse, Black (910-005469)
260 reviews
Most helpful positive review
Posted Dec 24, 2025
Its good
Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good.
VS
Most helpful critical review
Posted Nov 17, 2025
Not working
not working as expected. I have uninstall and reinstall all the time. it starts lagging
Isaac
Reviewed at:
Logitech
Posted Sep 6, 2024
My experience with the G502
My experience was amazing with it, the delivery was fast and it fits perfectly in my hand. It's really comfortable and the dpi and weight things are so useful. I use the scroll wheel a lot, and having the ability to toggle infinite and limited scrolling. All I have to say is that I'm very satisfied with my purchase. I also got this during a sale, best purchase...
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Austin
Reviewed at:
Logitech
Posted Sep 4, 2024
Perfection
It’s so comfy, the scroll wheel is so smooth and it just overall feels perfect for gaming
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LAURA
Reviewed at:
Logitech
Posted Aug 19, 2024
Good
Heavy mouse with too many buttons. But good sensor and good shape for tip grip- buttons may interfere with palm grip.
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Abil
Reviewed at:
Logitech
Posted Aug 8, 2024
Still best mouse i've ever had
My 5th mouse but over time it seems to get cheaper, cables, body and etc, LOL
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Logan
Reviewed at:
Logitech
Posted Aug 6, 2024
Good but worse
Still a fantastic mouse but it isnt the first time ive bought this mouse, i purchased this one as a replacement for my last one as it finally started to have issues after years of regular use. However i noticed that the cable had been downgraded, the new mouse having a rubber cable while my last one had a nice braided cable.
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jerry
Reviewed at:
Logitech
Posted Aug 6, 2024
good mouse
pretty good mouse but very bulky and wire is stiff
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Del
Reviewed at:
Logitech
Posted Jul 25, 2024
great starting mouse for gaming
you can customize different keys and set DPI speed for gaming. The only thing that i dont like but all gaming mouse have in general is the fact that it is corded. However, the cord has never goten in the way of the movement of the mouse. great ergonomic design too.
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Flynn
Reviewed at:
Logitech
Posted Jul 18, 2024
G502 saved my fingers
I am a avid DOOM player, Logitech has been there to make my gameplay better and this mouse saved my fingers from cramps. Mouse is so good i bought another one in case the first one breaks
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ANTHONY GOOD
Verified Buyer
Posted Jul 3, 2024
Logitech G502 HERO High Performance Gaming Mouse (
Great product it works well and it is highly recommended!
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Helen
Reviewed at:
Logitech
Posted Jun 25, 2024
Gaming paradise
I purchased this mouse for my 12 year old grandson. He loves it!! He says it took gaming to a hold new level!!And he takes gaming very seriously! Thanks Logitech I will be back
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Diane
Reviewed at:
Logitech
Posted Jun 11, 2024
Great Mouse for Audio/Video/art edits
I purchased this mouse after wearing my ordinary two key (and scroll wheel) mouse into the ground. Yes, I had to get used to the weight and strength of the buttons at first, but several months in it feels completely natural.
The extra programmable buttons make life much easier, though I have not figured out how to program buttons to behave differently in different prog...
The extra programmable buttons make life much easier, though I have not figured out how to program buttons to behave differently in different prog...
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Ordonez
Reviewed at:
Logitech
Posted Jun 10, 2024
Really good mouse for the price
Sturdy, feels great to hold, and sounds satisfying without being too noisy.
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Kameron
Reviewed at:
Logitech
Posted Jun 8, 2024
G502 Hero Wired
Amazing gaming mouse! Weight is great. I love the adjustability of it. Glides effortlessly across my mouse pad. 10/10 would recommend.
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Craig
Reviewed at:
Logitech
Posted Jun 6, 2024
Awesome mouse
Have had this mouse for about a month now, and I absolutely love it. I don't have very big hands, but the mouse fits comfortably. Very customizable, but not overbearing. Would highly recommend if you're looking for one.
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Hadi
Reviewed at:
Logitech
Posted May 19, 2024
awesome product
got my first g502 back in 2017 and it worked up until a week ago this new version looks the same as the old one
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Connor
Reviewed at:
staples.ca
Posted May 15, 2024
Ill hold the funeral soon
Bought this mouse in January of 2024, it started acting up in March 2024. It would randomly start pinning my cursor and wouldn't stop unless I would pick it up. Then If I put it back down it would resume its antics. I unplugged it and it shut off for roughly 3 to 5 minutes and then came back to life. Then it would start again not 15 minutes later. I unplugged it again a...
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Response from Staples :
Hello! We're very sorry to hear about the problems you've been having with your G502 Hero mouse since March. The random cursor pinning and the current inability to turn it on are definitely not what you expect. We apologize for the inconvenience this has caused you. To get that issue resolved, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
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May 28, 2024
Marcos
Reviewed at:
Logitech
Posted May 14, 2024
5 stars
I use mine for gaming on FN and it works perfectly. Has the right amount of extra buttons so I can begin to learn to use more buttons on a mouse. Get it!
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Billy
Reviewed at:
Logitech
Posted Apr 27, 2024
Bad Right Click Button
The only reason this isn't a 1 star review is because I respect the high quality products Logitech has put out in the past. This time, however, the right click button was jamming every 5-10 clicks. Which is a horrible problem to have when many games require you to push that button that many times every 30 seconds.
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Zachariah
Reviewed at:
Logitech
Posted Apr 25, 2024
Decent
I was using this mouse for around 4-5 years until I had to replace it and decided to just get the same one instead of something new because it worked so well
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BlackWatch12
Reviewed at:
staples.ca
Posted Apr 15, 2024
Worked amazingly for about 3 months, then gave up on life.
I bought this mouse at the end of January 2024, and not 4 months later it decided to give up on life entirely and no longer works. And no I did not whip this thing around like how you would swing a jump rope around to play helicopter.
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Response from Staples :
We understand your displeasure and apologize for any issues that arise. That's unexpected! In order to help you effectively, please provide your information to our support team via email at socialcare@logitech.com with your
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April 16, 2024