Customer Reviews for Logitech G502 HERO Ambidextrous Optical USB Gaming Mouse, Black (910-005469)
260 reviews
Most helpful positive review
Posted Dec 24, 2025
Its good
Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good.
VS
Most helpful critical review
Posted Nov 17, 2025
Not working
not working as expected. I have uninstall and reinstall all the time. it starts lagging
Andreas
Reviewed at:
Logitech
Posted Apr 15, 2024
Finally, a big, comfortable mouse.
I upgraded from an MX518 to the G502 Hero and I'm thrilled with the change. The G502's customizable weight and light settings make it a dream to use. It's incredibly comfortable to hold, even for extended gaming sessions, and the plethora of buttons are a game-changer. Once you experience the G502, going back won't even be an option.
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Alex
Reviewed at:
Logitech
Posted Apr 2, 2024
Pretty good
Lasts a few years, and it's got some buttons. It suited my needs.
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Tristin
Reviewed at:
Logitech
Posted Mar 29, 2024
Goated mouse
Only a 4 star because it's my first but i chose Logitech for a reason shot is good :blush:.
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Al
Reviewed at:
Logitech
Posted Mar 10, 2024
Perfect Mouse
The mouse was small and it was kind of weird at first, but I got used to it really fast and it is actually an amazing mouse.
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Dan
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 9, 2024
G502 Hero
A very good gaming mouse that I am not using to full potential since I am not using any macros.
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Response from Staples :
Thank you for your positive review of the Logitech G502 Hero. We're glad you're enjoying it. To maximize the mouse's potential, we encourage you to explore the use of macros.
August 8, 2024
CNU22
Reviewed at:
staples.ca
Posted Feb 2, 2024
G502 Hero
I bought the Logitech G502 Hero as a replacement of my Razor Viper Mini, which was far lighter, As it took me a while to get use to the weight far more programmable inputs to configure in the G-Hub software than my last mouse.
The scrolling wheel is the only gripe with this gaming mouse, I wish it had some kinda grip rubber on it while scrolling.
Other than that it's a...
The scrolling wheel is the only gripe with this gaming mouse, I wish it had some kinda grip rubber on it while scrolling.
Other than that it's a...
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Response from Staples :
The G502 Hero is a great gaming mouse with customizable features. Its scroll wheel could use more grip.
August 9, 2024
Lucas
Reviewed at:
Logitech
Posted Jan 27, 2024
Great mouse
I have one for my drafting set up at work. Super snappy and responsive. I liked it so much I got one for my home machine as well.
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Jacob
Reviewed at:
Logitech
Posted Jan 27, 2024
Solid Mouse, nice features
It's not exactly what I was expecting, but it'd be reasonable to chalk up any issues to customer error. Some of the buttons don't have a dedicated function that can be bound to by games (i.e. Mouse 4, Mouse 5, Middle mouse click), but you can use GHub to bind these to unused keyboard keys (I use -+/ on the numpad) and then bind those keys in the game for ...
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RAYMOND
Reviewed at:
Logitech
Posted Jan 26, 2024
G502 Hero Review
Well made product. Feels sturdy and not light & fragile. The additional weights with which a user can customize the balance is a nice feature. I recommend this product.
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jane
Reviewed at:
Logitech
Posted Jan 6, 2024
super easy
just for normal scrolling use it is great, very easy for people with arthritic hands
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Crazy
Reviewed at:
Logitech
Posted Nov 28, 2023
Amazing Mouse
I upgraded from the Logitech G305 and the customizable weight is fantastic. I love the thumb plate that prevents my thumb from dragging in my mouse pad. Normally I’d use a wireless mouse, but the length of this wire makes it feel more usable. The DPI Shift is a useful feature for precise movement when changing the DPI would have taken more time.
All in all, an excellent...
All in all, an excellent...
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Braeden
Reviewed at:
Logitech
Posted Nov 24, 2023
Great Sensitivity and Button Feel
Everything on this mouse feels great. the free spinning scroll wheel makes normal browsing so much nicer too. I really enjoy this mouse, ESPECIALLY for the price.
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Craig
Reviewed at:
Logitech
Posted Nov 15, 2023
Solid and performs well
Can't really complain its a solid build well worth the price for comfort and its weights options. Only con I have is the buttons like to overlay all options even if you setup the software to switch profiles it still likes to ignore that feature. Other than that solid mouse. 7/10
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Michael
Reviewed at:
Logitech
Posted Nov 9, 2023
Get proteus spectrum instead.
I bought these expecting them to be like my last g502, but they are much lower quality.
I initially thought they were some kind of knock-off or faked 3rd party mouse, but after looking a little harder I noticed "hero" in the name. After a bit of googling I found out theres 2 versions of the g502.
G502 hero (cheaper and lower quality)
G502 proteus spectrum (higher q...
I initially thought they were some kind of knock-off or faked 3rd party mouse, but after looking a little harder I noticed "hero" in the name. After a bit of googling I found out theres 2 versions of the g502.
G502 hero (cheaper and lower quality)
G502 proteus spectrum (higher q...
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Raj
Reviewed at:
Logitech
Posted Oct 24, 2023
it is a downgrade grom g300s
recently logitech products are not as good as they were before.. their service is awesome though.. But I wish their products would keep up..
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Jeremiah
Reviewed at:
Logitech
Posted Oct 17, 2023
replaced my corsair
I had a corsair mouse, the problem with it was the software for the pc, it was buggy and never worked right. The Logitech works perfect, and it syncs with the Logitech keyboard I have. The mouse works perfectly, the only issue i have is the dpi buttons, they are very close to the left click, so sometimes I accidently hit them, but not a big deal, thanks Logitech, been u...
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Andrew
Reviewed at:
Logitech
Posted Sep 10, 2023
Why not?
Been using the same mouse for almost 10years and it still holds up and will prob still be using it 10 more years from now
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Thomas
Reviewed at:
Logitech
Posted Sep 5, 2023
Great mouse!
Lots of customization options, can turn off RBG if you don't like that stuff like myself. Can add weight if you want if you're used to a heavier mouse. The sniper mode button is great for FPS
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Zhengtong
Reviewed at:
Logitech
Posted Aug 20, 2023
G502(1 month)
Buy this as a replacement for my old G402. So far so good!
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SAM
Verified Buyer
Posted Aug 13, 2023
Great mouse
Great gaming mouse easy to set up with a Macbook just plug and go.
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