Customer Reviews for Logitech G502 HERO Ambidextrous Optical USB Gaming Mouse, Black (910-005469)
260 reviews
Most helpful positive review
Posted Dec 24, 2025
Its good
Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good. Its good.
VS
Most helpful critical review
Posted Nov 17, 2025
Not working
not working as expected. I have uninstall and reinstall all the time. it starts lagging
Alexzander
Reviewed at:
Logitech
Posted Aug 10, 2023
Great!
Easily the best value for money mouse I've purchased.
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Deven
Reviewed at:
Logitech
Posted Aug 3, 2023
It's great!
At first it was a bit of a learning curve and the extra buttons compared to my previous mouse but after some tweaking with it I really enjoy the bigger mouse and the extra buttons.
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Damyrian
Reviewed at:
Logitech
Posted Jul 26, 2023
My Everyday Mouse
I love this mouse I usually like heavy noises with a high dpi because I like the feeling in my hands I would definitely recommend getting this mouse if you don’t know what to get
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Velez
Reviewed at:
Logitech
Posted Jul 3, 2023
Excelent mouse and comfortable.
The mouse is perfect for any type of gamer or user. Has an excelent ergonomy for every hand and the weights help a lot.
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Brandon
Reviewed at:
Logitech
Posted Jun 29, 2023
it's okay
my last one died in 3 years which is fairly short but it's an okay mouse
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Zachary
Reviewed at:
Logitech
Posted Jun 19, 2023
Great mouse
amazing mouse, but the software has a bit of a learning curve
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Flavia
Reviewed at:
Logitech
Posted Jun 4, 2023
Worst Keyboard
The worst keyboard I have ever had. It came with these G keys on the left side of it (which I indeed failed to acknowledge as I was looking for a keyboard with number pad) and they just throw me off completely from games as I keep placing my fingers on the wrong keys. But FINE. I can just get used to it. But then, for certain games, the G keys go ABSOLUTELY NUTS if you&...
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Ben
Reviewed at:
Logitech
Posted May 15, 2023
The buttons on the mouse
The buttons on the mouse are not able to be programmed to mouse4, mouse5, etc. I had to bind them to keys on my keyboard that i dont use in order to use the extra buttons.
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Patrick
Reviewed at:
Logitech
Posted May 15, 2023
Great mouse
I use it for my series x and it feels great game wise and in hand
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Alex
Reviewed at:
Logitech
Posted May 10, 2023
Eh
I had the G502 for the longest time, and maybe I'm just being picky. I love the RGB instead of just the old 'Blue Only' color scheme they had before. I do miss the braided cable as my cat tends to chew on them and the g502 HERO has a very thin and easily disconnected cable. I'm waiting for the day I need another mouse and I won't be going with t...
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Bill
Reviewed at:
Logitech
Posted May 9, 2023
Excellent
This is my 3rd 502G and second 502G Hero. My first Hero is 3 years old and I just wanted to replace it. They get a lot of use but have never let me down. Both gaming and personal use. I use Logitech keyboard and mouse pad together. Always happy with results.
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Roark
Reviewed at:
Logitech
Posted May 9, 2023
Much better than my previous mouse! (In my personal opinion)
I love my mouse much more than my previous Razer Basilisk V3. I like the fact that it weighs a little bit more and the fact that it is the same size and shape. I don’t know if Logitech actually sees these reviews, but if they do, it would be nice to be able to bind the scroll wheel to different functions (like volume) like you can on the Razer mice. Overall, it is so mu...
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CHASE
Reviewed at:
Logitech
Posted Mar 15, 2023
Twitchy
Scroll wheel triggers when not touched, horizontal/vert dpi is badly skewed, g hub software cant save changes
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Scott
Reviewed at:
Logitech
Posted Mar 7, 2023
Love everything but scroll wheel
The scroll wheel has too much or too little resistance depending on the click or free spin button, and too much effort to click it.
Outside of that, love it. The programmability of the buttons is a Godsend. The software is easy to use although I find it have to lock the profile when playing some games because it will snap back to the desktop profile.
Got one for my wi...
Outside of that, love it. The programmability of the buttons is a Godsend. The software is easy to use although I find it have to lock the profile when playing some games because it will snap back to the desktop profile.
Got one for my wi...
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Michael
Reviewed at:
Logitech
Posted Feb 28, 2023
Logitech has sent me 10 of these emails
Products good. Works as should. Stop emailing me every 2 days about a product / order I ordered on Black Friday. Thanks
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Dylan
Reviewed at:
Logitech
Posted Feb 23, 2023
I Love This Mouse, But...
This has been my goto mouse for years but this time around the mouse has lost some nice features like the wire no longer being braided. This could be because of poor shipping as well but the middle mouse wheel is hard to press down and click with. My old mouse has a satisfying click where as this one makes no sound at all and only works 70% of the time. Over all a littl...
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Mohammed
Reviewed at:
Logitech
Posted Feb 22, 2023
The holidays for the first
The holidays for the first two weeks, this is the second time I buy, and it will be a failure of a failed company
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Brent
Reviewed at:
Logitech
Posted Dec 21, 2022
Great for any price not just it’s price!
It’s an extremely smooth mouse that really goes well with first person shooters. Lots of unique settings that allow full control of the various mouse buttons and what function they operate. If I had one complaint and it’s only a small one, my index finger (right handed) hits some of the optional DPI buttons. I just changed them to control my media (namely my Spotify for...
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Vladimir
Reviewed at:
Logitech
Posted Dec 14, 2022
Good mouse with a few small issues
Even without the weights its pretty heavy, the cable is not braided, the buttons are great but the snipe button can be hard to reach, the sensor is not always as precise as you would want for "fine tuning", even at the highest poll rate. But overall this is a great mouse, especially on sale. The ergonomics are great. Its comfortable to use for long periods of time witho...
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Daniel
Reviewed at:
Logitech
Posted Dec 13, 2022
Price says it all
There’s a reason this mouse is so cheap. Double clicking is impossible after a couple days.
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