Customer Reviews for HP 64XL/64 Black High Yield and Tri-Color Standard Yield Ink Cartridges, 2/Pack (3YP23AN#140)

Hello Sue, I see you are disappointed with the print quality. If you do not like purple, choose a different color in your software program. It is a defective cartridge if the color is supposed to be blue or another color and is printing purple. To remedy the situation, try cleaning the cartridge. Switch to black ink only unless your pages require color. Amanda HP Care www.hp.com/support/

Hello John, I am sorry the cartridge you purchased was not correct for your printer. I am glad you could exchange the cartridge for a more suitable one. It appears your cartridge was fully functional and just mismatched for your printer. Please let us know if there is anything more we can do for you! You can contact us at www.support.hp.com/us-en/contact-hp/. Amanda HP Care www.hp.com/support/

Hi Larry, I am saddened to hear your sentiments about the product. Yes, the ink is top quality. We can also make it last longer by changing strategies and habits. Print preview is an excellent tool for conserving ink. Rereading pages helps you catch errors. Infrequent printing use causes dry cartridges, which customers think are empty. To make the cartridge last longer, run printer maintenance. Remember that certain items, like invites or labels, use thicker paper. Thicker paper translates to move ink use. I hope this helps you reconsider your decision about the printer. Amanda HP Care www.hp.com/support/