Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
C.F.
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 22, 2021
Great Value
Prompt service. Quality product.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PAULETTE E.
Verified Buyer
Posted Feb 22, 2021
Other than the price ...
I have been and continue to be a fan of HP products for many years. While I appreciate the new ink subscription model HP launched and is apparently testing the non-subscription cartridge purchase still feels best for my needs. The cartridges are pretty crazy pricing and keep climbing though. Quality is great. Price stinks.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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T.R.
Verified Buyer
Posted Feb 22, 2021
best and clear printing wether printing pictures or documents - never a problem
Bad experiences in past using refills or cheaper ink cartages - never a good idea to substitute for the best - always use HP ink cartiges - you will not be disappointed.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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J.T.
Verified Buyer
Posted Feb 22, 2021
They are fine - typical HP cartridges
I always use HP ink in my HP printers
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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R.S.
Verified Buyer
Posted Feb 22, 2021
Great price
These cartridges were purchased at a great price cheaper than the HP website.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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R.A.
Verified Buyer
Posted Feb 19, 2021
Great deal on a quality product
It is working great. I received it on time. Staples offered the nest price .
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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s. officemate hevy duty 2 hold punch
Verified Buyer
Posted Feb 19, 2021
Printer works find I would recommend it no problems.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ROBERT A.
Verified Buyer
Posted Feb 18, 2021
HP Prints Again
The Magenta cartridge was required to get my HP Printer up and running. Thanks Staples for coming to the rescue. My printer is working fine.
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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O.C.
Verified Buyer
Posted Feb 18, 2021
The. HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge 3/Pack (3YP00.works just fine. That's all I need..
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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LEONARD B.
Verified Buyer
Posted Feb 18, 2021
Works well with my HP printer
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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FMGA
Posted Feb 18, 2021
Cartridges Depleted
I ordered HP 962XL B C M Y on 2/16 and received on 2/18. The Cyan leaked and I received an error that the Cartridges were depleted. The printer would not print using the cartridge. Therefore I am returning for a replacement.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi Floa I'm very sorry to hear of your troubles. It sounds like the cartridges must have been damaged. I regret the inconvenience. You would normally contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
February 19, 2021
B.B.
Verified Buyer
Posted Feb 18, 2021
HP 962XL/962
Good price and excellent service
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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J.T.
Verified Buyer
Posted Feb 18, 2021
Great product
Great product but very expensive.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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L.M.
Verified Buyer
Posted Feb 17, 2021
Excellent
Ink is great. Service was great.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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B.S.
Verified Buyer
Posted Feb 16, 2021
Glen Cove store manager Andrew was extremely helpful in providing the correct size HP962XL ink cartridge package for my needs.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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J.H.
Verified Buyer
Posted Feb 16, 2021
I like the compact packaging of all 4 together. Very handy in limited space!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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GloriB
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Feb 15, 2021
Easy to Install
Easy to install; prints a quality page, lasts longer than I expected.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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STEPHEN S.
Verified Buyer
Posted Feb 15, 2021
OUCH!
Way too expensive!!!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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LISA D.
Verified Buyer
Posted Feb 15, 2021
Wonderful
Your store offers amazing deals and service!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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V.H.
Verified Buyer
Posted Feb 15, 2021
All good
No problems-works fine
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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