Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
olecowboy64
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Feb 13, 2021
Perfect Ink
I only use HP Ink. Have tried to save money by using off brand Ink only to be very sad about that decision. Had off brand Ink ruin my Carriage.
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
0up votes 0
0down votes 0
Report
Michel Jodoin
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 12, 2021
Les caractères sont bien définis.
Les caractères sont bien définis et la lecture du texte est adéquate.
This review is for HP - Cartouche d'encre d'origine, noir 962XL (3JA03AN#140)
0up votes 0
0down votes 0
Report
CHRISTINE B.
Verified Buyer
Posted Feb 12, 2021
HP ink
HP ink cartridges always work well for me.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
0up votes 0
0down votes 0
Report
betty peterson
Verified Buyer
Posted Feb 12, 2021
It works
Works perfect. Thank you
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
ROBIN H.
Verified Buyer
Posted Feb 12, 2021
HP 962XL Black/Cyan/Yellow/Magenta High Yield Ink Cartridge
The best deal around
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
MIKE E.
Verified Buyer
Posted Feb 12, 2021
hi bye good
great good best good by!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
BOOKER J.
Verified Buyer
Posted Feb 12, 2021
3 pack color ink
I am satisfied with the pack with the exception of the price.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
T.G.
Verified Buyer
Posted Feb 12, 2021
Didn't get as much out of the ink than I thought.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
LYLE G.
Verified Buyer
Posted Feb 11, 2021
Great product
Excellent ink for all types of printing.
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
0up votes 0
0down votes 0
Report
B.M.
Verified Buyer
Posted Feb 11, 2021
Perfect! Exactly what we ordered.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
ROBERT A.
Verified Buyer
Posted Feb 10, 2021
Greatly Needed
The Yellow ink cartridge ran out and before I could use the printer again Staples came to my aid. The ink saved the day.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
0down votes 0
Report
R.M.
Verified Buyer
Posted Feb 10, 2021
defective
One of the cartridges is defective
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
Response from Staples :
Hi Ruth I am very sorry that the cartridge didn't work properly. It is unfortunate that this happened to you! I regret the inconvenience. Contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
February 11, 2021
NICHOLAS KOSTOPOULOS
Verified Buyer
Posted Feb 10, 2021
great item
My only complaint is that the toner cartridges do not hold enough toner to print a lot of pages.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report
A.D.
Verified Buyer
Posted Feb 9, 2021
great system-works great-very expensive-$160.00+ to refill ink!!!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
MICHELLE T.
Verified Buyer
Posted Feb 9, 2021
Delivery Was Quick and Easy
I received my ink cartridges the next day after placing my order. I will definitely buy from Staples on-line again. Ordering was simple.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
K.W.
Verified Buyer
Posted Feb 9, 2021
Great Delivery
Nothing special to write about printer ink but the price was less from Staples and the speed of delivery was phenomenal.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
Megan217
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Feb 8, 2021
Easy to purchase
Works fine, shipping took a little longer than expected
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
0up votes 0
0down votes 0
Report
Megan217
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Feb 8, 2021
Easy to purchase
Works fine, shipping took a little longer than expected
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
0up votes 0
0down votes 0
Report
A.K.
Verified Buyer
Posted Feb 8, 2021
Love the high yield ink cartridges since you don't have to change them so often.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
VALARIE F.
Verified Buyer
Posted Feb 8, 2021
Competitive price
A product you can't live without and I always try to find the best price. Staple was close by and good price in store.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
0up votes 0
0down votes 0
Report