Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
SYLVIA H.
Verified Buyer
Posted Feb 2, 2021
hp962xl
Needed product for office.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Pamela
Verified Buyer
Reviewed at:
staples.ca
Posted Feb 1, 2021
Great product
These HP cartridges are compact, and very easy to install in the printer. Zero mess. Highly recommend for home office use!
This review is for HP 962 Black Original Ink Cartridge (3HZ99AN#140)
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TIFFANY H.
Verified Buyer
Reviewed at:
Staples Business
Posted Feb 1, 2021
HP 962XL Black Ink Cartridge
The order arrived within 2 days. I was very pleased.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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JACOB S.
Verified Buyer
Posted Feb 1, 2021
HP Ink
Pleased with HP Printer inks; very clear prints; easy to change; highly recommend this excellent product
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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LissaM
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jan 30, 2021
Ink depleted
Just ordered ink and it says inks depleted need to get a replacement for a new one. After doing everything in troubleshooting the issue. I think this is my 3rd printer in the last 3 years and there seems to be always an issue with the cartridge. I though the one I got 9015 series would be more durable. This is so frustrating. You can not even get help quickly .
This review is for HP 962 Black Original Ink Cartridge, 3HZ99AN#140
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Brian Menard
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 29, 2021
Printing reorders, labels and business cards
Was happy with how things came together in ordering this item, but not so much when I tried to reorder envelop label's. The rep. was not very supportive. She could of easy enough went over to your on line in store order system punched in my ph# and got my order delivered instead of passing me off to your on line site where I would of spent at least an hour recreating wh...
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This review is for HP 962 CMY Original Ink Combo, 3 Pack (3YP00AN#140)
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WILL W.
Verified Buyer
Reviewed at:
Staples Business
Posted Jan 29, 2021
HP 962XL/962 Ink
Perfect for my HP printer. Having direct delivery to the office was a bonus.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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CHARLIE S.
Verified Buyer
Posted Jan 29, 2021
Ink
This one is an extra one. Don't want to run out of ink. So far very happy with the ink in the printer.
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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G.C.
Verified Buyer
Posted Jan 29, 2021
Received in great condition.
Have used this product for some time and never had a problem
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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M.E.
Verified Buyer
Posted Jan 29, 2021
HP INK Rocks!
Best ink ever bought....it has changed my life...
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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NILOAGO E.
Verified Buyer
Posted Jan 28, 2021
Bad ink
Bad ink. Did not last for 2 days.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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Response from Staples :
Hi Niloago I am very sorry that the cartridge didn't work long at all. It is unfortunate that this happened to you! I regret the inconvenience. You can contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
January 29, 2021
GERALD L.
Verified Buyer
Posted Jan 28, 2021
ink cartridge yellow HP 952xl
Yellow cartridge works fine.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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K.D.
Verified Buyer
Posted Jan 28, 2021
Great product
Ink is made by HP and works great in the HP printer.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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James
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 27, 2021
Great HP product
I like the XL ink for the printer, but its a little pricey
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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Ju
Verified Buyer
Reviewed at:
staples.ca
Posted Jan 27, 2021
Simple et rapide
Vraiment simple à utiliser, en deux minutes le changement était fait.
This review is for HP – Emballage assorti d'encre d'origine HP 962 CMJ / 962XL noir, paq./4 (3JB34AN#140)
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PATRICK M.
Verified Buyer
Posted Jan 27, 2021
Great
Great purchased items got delivered fast.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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A.B.
Verified Buyer
Posted Jan 27, 2021
OMG-I can’t believe it’s ink!
It’s INK y’all. Nothing amazing about it just ink. I DO wish the cartridges would last longer! Ink prices are ridic!
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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KIM T.
Verified Buyer
Posted Jan 27, 2021
as advised & good price
hp ink for our printer at a good price!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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The Frock
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jan 26, 2021
HP Products Always Meet My Expectations
I have an HP 3 in 1 Desktop, a HP Printer and I use HP Ink Cartridges, My printed products are exceptional. The equipment is user friendly too.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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KAREN B.
Verified Buyer
Posted Jan 26, 2021
H/P printer had to be replaced & unfortunately I opened the package of the Ink Cartridge so can't return how ever I did buy a new printer but not a H/P
opned package & my H/P printer had to be replaced but by another brans
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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