Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
DIANE D.
Verified Buyer
Posted Jan 15, 2021
HP 962 xl twin package
i like that they are all xl
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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Verified Buyer
Posted Jan 14, 2021
No combo pack
I was very unhappy that I could not buy a combo pack. I guess it is more profitable to sell them all separately and a combined higher price.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Response from Staples :
Hi I am very sorry that the combo pack wasn't available. It is unfortunate that this happened to you! I regret the inconvenience. There are scarcities of various cartridges in some areas. This is mainly due to an increase in online orders during the holidays and the lockdowns. Supply just hasn't been keeping up with demand. Mary HP Care hp.com/support
January 15, 2021
LOMAN H.
Verified Buyer
Posted Jan 14, 2021
HP962
it works and that is the only
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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J.E.
Verified Buyer
Posted Jan 14, 2021
No cheap
Good product but to expensive ...I recommended
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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LENORE N.
Verified Buyer
Posted Jan 14, 2021
Ink
Ink was fine store clean people helpful...
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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R.M.
Verified Buyer
Reviewed at:
Quill
Posted Jan 13, 2021
Cartridges
I found Quill on line. HP instant ink is a joke and I needed cartridges fast. Order shipped sooner than expected a very pleasant surprise
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack (3JB34AN#
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LB
Verified Buyer
Posted Jan 13, 2021
HP 962xl ink
I have always bought original HP 962XL ink for my printer. Never had a problem with them. Just wish Staples rewards would post right away instead of waiting a month to post so I can use them to purchase more products from Staples.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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KATHERINE Y.
Verified Buyer
Posted Jan 13, 2021
It works just as it claims
Does all it says. Easy to operate. Nice machine
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Maritza M
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jan 12, 2021
Black is black.
With the HP brand black is black... Not gray. No surprises.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Maritza M
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jan 12, 2021
Dependable quality.
You know when you buy the HP brand you're getting a good quality ink, no surprises.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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STEVE R.
Verified Buyer
Posted Jan 12, 2021
bye bye HP
not using the printer anymore. it stopped working after 15 months do ink was a waste to buy and super expensive
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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L.V.
Verified Buyer
Posted Jan 12, 2021
HP 962XL Black Ink
I have used HP inks for many years. My 8610 printer died so I migrated to the 9015. Same reliable function with no issues
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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SUSAN O.
Verified Buyer
Posted Jan 12, 2021
Black Ink
Hey these days how excited.can one.get.about black ink other than it's just.about as important as breathing! You go! However employee Susan who works here is just dynamite.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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ROBYN S.
Verified Buyer
Posted Jan 12, 2021
Basic Black Ink
Works as advertised & print is clear.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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S.C.
Verified Buyer
Posted Jan 12, 2021
HP Ink
The three pack works fine. But I was looking to buy a 4 pack includiing the Black ink. The store did not have any of these
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JILL K.
Verified Buyer
Posted Jan 11, 2021
HP Blue Ink
Great Blue cartridge. Easy to install.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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STEVE R.
Verified Buyer
Posted Jan 11, 2021
Printer is not worth it
a waste. my HP printer broke and even tho tried 3 new Cyan cartridges the printer didn't work and had chuck it. super expensive too
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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Response from Staples :
Hello Steve I regret that you have had this experience with the printer. I can understand if you were upset. You would normally contact the seller when the merchandise you bought from them is faulty. Here is a link to the return policy: https://www.returnsandrefunds.com/Staples/Returns Mary HP Care hp.com/support
January 12, 2021
GEORGE N.
Verified Buyer
Posted Jan 11, 2021
ink
good quality ink package would recommend
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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GERALD W.
Verified Buyer
Posted Jan 10, 2021
cartridge
always use HP ink cartridges
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MDFire
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jan 9, 2021
HP 962XL High Yield Cyan Original Ink Cartridge
So glad this came in the XL option! Allows me to order ink less frequently.
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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