Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
A.G.
Verified Buyer
Posted Dec 31, 2020
Fast delivery and easy to install
This review is for HP 962 Magenta Standard Yield Ink Cartridge, Prints Up to 700 Pages (3HZ97AN#140)
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DrChrisB
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Dec 30, 2020
HP printer does not work unless ALL ink cartridges
The HP printer doesn’t work unless all ink cartridges are full. That is ridiculous. If I wanted to print with black only I should be able to do that. For me not to be able to print payroll checks out in black because I do not have yellow ink is ridiculous
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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Ba48266
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Dec 29, 2020
Good product
Fast easy ordering and timely delivery. Seems to be good product.
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
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phil
Verified Buyer
Posted Dec 29, 2020
ink
hp ink always works great
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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JEFF M.
Verified Buyer
Posted Dec 29, 2020
Cartridges are too expensive
Way over-priced. Will try to find less expensive on line in the future.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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J.B.
Verified Buyer
Posted Dec 29, 2020
As expected.
Always need ink. Get the original. Price could be better.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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JOHN J.
Verified Buyer
Posted Dec 29, 2020
Very pleased
It took care of my needs
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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L.S.
Verified Buyer
Reviewed at:
Quill
Posted Dec 28, 2020
good deal
good deal quit delivery
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack (3JB34AN#
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ELAINE O.
Verified Buyer
Posted Dec 28, 2020
Ink
I thought it was ink
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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CINDY C.
Verified Buyer
Posted Dec 28, 2020
It’s the proper cartridge to use
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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SHIRLEY D.
Verified Buyer
Posted Dec 28, 2020
HP Ink Cartridges
Works really well on the printer!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOHN W.
Verified Buyer
Posted Dec 28, 2020
Good all in one plus fax for home use.
All Functions work great one thing about the Cartridges it took two tries to get a good set. Two of them my all in one would not accept as good HP cartridges. Staples replaced with another set and that set worked fine.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Ralph
Verified Buyer
Posted Dec 28, 2020
HP Ink
The # 96 and 96 XL worked well no problems
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MANDIP S.
Verified Buyer
Posted Dec 27, 2020
Original is always best
Original cartridge is best
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Maren
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Dec 26, 2020
Comes Out Perfect Everytime
I've been using this ink since September 2020 with my new HP Office Jet Pro. So far, I get quality, professional looking prints & photos. Never any globs of ink on any page, like with some brands I've used in past. Never any smearing or smudges.. Price is reasonable & XL inks are the best way to go. I print mostly retail store receipts, medical/nursing articles & handou...
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This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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JIM S.
Verified Buyer
Posted Dec 25, 2020
Replacement cartridges
Replacement cartridges
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Beautiful Mouse
Verified Buyer
Posted Dec 25, 2020
Ink cartridge
Glad you had this refill and shipment was immediate.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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LIONEL R.
Verified Buyer
Posted Dec 25, 2020
Printer with excellent all-around capabilities OfficeJet Pro 9015e
The machine is wireless and easy to set up and is said to be relatively easier on ink than earlier versions.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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R.K.
Verified Buyer
Posted Dec 24, 2020
HP INK
The product is fine but too expensive.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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SUSAN A.
Verified Buyer
Posted Dec 24, 2020
HP Ink refill
I always use HP brand ink. I have never had a problem with a cartridge. The ink lasts a long while. Staples always has what I need in stock. They are very helpful too. That marriage makes my printing needs stress free.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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