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Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)

4.46
6468 reviews
5 star
77%
4 star
9%
3 star
5%
2 star
2%
1 star
7%

Summary of reviews

HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Most recent reviews
J.K.
Verified Buyer
Posted Dec 11, 2020
It’s HP
It’s HP. We have very little choice.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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He man mommy
Verified Buyer
Reviewed at:
hp.com
Posted Dec 10, 2020
Works well
Easy to install and works fine Part of a 4 cartridge set
This review is for HP 962 Cyan Original Ink Cartridge, 3HZ96AN#140
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J.B.
Verified Buyer
Posted Dec 10, 2020
Great product - fantastic service.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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E.M.
Verified Buyer
Posted Dec 10, 2020
HP 962XL Yellow Ink Cartridge
This print cartridge makes a wonderful document. The color is nice and efficient. It is extremely easy to install into the printer.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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A.H.
Verified Buyer
Reviewed at:
Quill
Posted Dec 9, 2020
Your customer service is terrrific.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge 4/Pack (3JB34AN#
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MELONIE D.
Verified Buyer
Posted Dec 9, 2020
Nothing Better than HP Ink
Always the highest quality ink. Never blotchy. Never runs. Quick drying. Easy to install in my HP Office Jet Pro.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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BILL W.
Verified Buyer
Posted Dec 9, 2020
HP 962XL/962 Black High Yield Cyan/Magenta/Yellow Standard Yield Cart..
This purchase was a great value for our church.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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M.S.
Verified Buyer
Posted Dec 8, 2020
Great printer
Very fast and does exactly what it advertises.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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E.C.
Verified Buyer
Posted Dec 8, 2020
Pricy but at least available.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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NATHAN FRANKEL
Verified Buyer
Posted Dec 7, 2020
Work perfectly.
Staples as usual had the the original product at a good price.
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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K.D.
Verified Buyer
Posted Dec 7, 2020
Ink
Easy to shop but I could not find the pick up area
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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gene s
Verified Buyer
Reviewed at:
hp.com
Posted Dec 5, 2020
Usage
The ink product is probably good. I only got about 50 words of color from the cartridges. The ink just dried up without usage. Terrible. Maybe the printer is just bad.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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Response from Staples :
Hi Gene, I am sorry that you didn't get more pages. I hope to help you get better usage. ink usage generally determines how long a cartridge lasts. High-density prints (such as images and graphs) will use more ink, especially if the paper is highly absorbent and the surrounding air is dry. Here are some things that might help lower your ink usage: - Consider using XL cartridges. Most people say they are a much better value - Make use of the printer's draft mode whenever possible - Using the black-only setting will save on colored ink usage. - Shut the printer down between uses - Always use the power button on the printer itself to turn it off. That gives it time to ‘park’ so that the cartridges are protected from excessive drying - Subscribe to Instant Ink, then you only pay by the page, not for the cartridges themselves If the poor performance appears to be due to a defective cartridge, please consider returning it to us. Step-by-step instructions for completing the return and exchange process is covered at: store.hp.com/us/en/cv/returnsandexchanges Mary HP Care hp.com/support
Mary, December 10, 2020
M.D.
Verified Buyer
Posted Dec 5, 2020
HP Ink
Staples is a good place to get genuine HP ink and I appreciate Staples giving a rebate for used cartridges.
This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
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RALPH E.
Verified Buyer
Posted Dec 4, 2020
Very good but overpriced
A better deal than HP’s ink supply plan if you print a lot but expensive anyway considering how little it costs HP to produce and fill the cartridge.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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C.M.
Verified Buyer
Posted Dec 4, 2020
Good ink
Good product easy to install
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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JOHN S.
Verified Buyer
Posted Dec 4, 2020
I do not know what "review title" means
Great Company Great Employees
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Desert Devil
Verified Buyer
Reviewed at:
hp.com
Posted Dec 3, 2020
Original HPInk is always...
...The best, most reliable product I've tried the aftermarket products to my regret and learned my lesson. Stick with the best!
This review is for HP 962XL High Yield Yellow Original Ink Cartridge, 3JA02AN#140
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CLARISSA T.
Verified Buyer
Posted Dec 2, 2020
D
Love shopping at staples
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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SCOTT T.
Verified Buyer
Posted Dec 2, 2020
Hp 962XL
Excellent product. I go to Staples for all my office supplies. You guys are the best. Thanks.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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JIM M.
Verified Buyer
Posted Dec 2, 2020
Excellent quality at premium price
The ink cartridges always perform well. Really only dislike is the cost.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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