Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
L.W.
Verified Buyer
Posted Oct 4, 2020
Expensive
Ink absolutely cost too much!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Sam
Verified Buyer
Posted Oct 4, 2020
Ink$$$$$
This package bundles a lot of ink cartridges. Saves you a little money. Just hope the machine lasts till I use up this pack of ink cartridges.
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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LARRY
Verified Buyer
Posted Oct 4, 2020
Not Used Yet
I have not installed any of the cartridges yet; the ones already in the printer are each at a good level. I bought the cartridges well in advance of the need. I am basing my rating on past usage. Please make it an option that if someone has not used an item yet they can skip giving an overall rating. When I tried to close the box I was given a message "Please select ...
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This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Ampro
Verified Buyer
Posted Oct 4, 2020
Hard to Find it seems but much needed!
Found this printer cartridge by sorting through the online store thoroughly much needed and does the job! Thank you Staples for making it happen for our business!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Verified Buyer
Reviewed at:
hp.com
Posted Oct 2, 2020
HP has gone too far.
You’re products are WAY TO EXPENSIVE! I feel like I’m a consumer hostage. I’m going to buy an Epson printer tomorrow!
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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RUSSELL E.
Verified Buyer
Posted Oct 1, 2020
service was great recomend highly
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Verified Buyer
Posted Oct 1, 2020
printer works great
Once i learned the directions for HP printer I really like how it works and does double sided and creating a PDF was easy.. Thank you for your help. I’m very pleqased.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PETE C.
Verified Buyer
Posted Oct 1, 2020
hp 962xl 962 blk
Good products. I wish they were less expensive.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JEANNIE
Verified Buyer
Posted Oct 1, 2020
Great Ink
Great ink! Always love HP
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Walter Nordstrom
Verified Buyer
Posted Oct 1, 2020
When in need returning to the store for assistance never fails.
The store still retains folks that can help .
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ajbearce
Verified Buyer
Reviewed at:
hp.com
Posted Oct 1, 2020
Small but mighty!
What a great addition to my home office! The setup was so easy and thorough. I got it set up in 15 minutes.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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J.P.
Verified Buyer
Posted Sep 30, 2020
I actually received a Cyan Ink Cartridge instead of the Yellow one that I ordered...
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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Cathy Smith
Verified Buyer
Posted Sep 30, 2020
Answer to email from Staples
Great experience with this order.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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MARYANN W.
Verified Buyer
Posted Sep 30, 2020
love this cartridge pack
Great price and fast service
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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CAROLYN L.
Verified Buyer
Posted Sep 30, 2020
HP Printer
CAN NOT send scan on it!! Not to happy.. I am a realtor and need to scan.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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ANN P.
Verified Buyer
Posted Sep 30, 2020
HP962XL/962 Printer Ink
Good product easily installed a little bit pricey.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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L.M.
Verified Buyer
Posted Sep 30, 2020
The ink itself is fine it's just ridiculous how expensive it is!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOSEPH W.
Verified Buyer
Posted Sep 29, 2020
HP Ink Cartridges
No problem. Good as usual.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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P.D.
Verified Buyer
Posted Sep 29, 2020
Impossible to log on to my accounts.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Paintingunlimited
Verified Buyer
Posted Sep 29, 2020
HP 962XL/962 Multi pack good purchase
HP 962XL/962 Multi pack is a high quality Ink and it works wonderful but I think that the price unfortunately is a little on the high side but it is the same everywhere but you get what you pay for
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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