Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
CRISTINA O.
Verified Buyer
Posted Apr 16, 2025
Works well
Wish it was not so expensive!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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A.M.
Verified Buyer
Posted Apr 16, 2025
Ink
The ink cartridges are easy to use and replace! Very pricey but with the help of Staples staff discounts were applied and I enrolled in replacement rewards program!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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TANYA M.
Verified Buyer
Posted Apr 15, 2025
ink cartridges
they were dried out and don't print correctly. Very old and not worth the money spent!!!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Response from Staples :
Hi I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
April 17, 2025
SUSAN H.
Verified Buyer
Posted Apr 12, 2025
Cartridge Ink fir my printer
I was happy the XL cartridges were available at Staples. Thanks.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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RACHEL S.
Verified Buyer
Posted Apr 10, 2025
ended up going back to HP. tried a store brand to save money but it didn't work. stick with the original.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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BARBARA D.
Verified Buyer
Posted Apr 10, 2025
HP 962xl ink
Quality is good. PRICE is outrageous!!! I’ll print as little as possible!!!!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JAN T.
Verified Buyer
Posted Apr 9, 2025
Wrong Product
I ordered HP 952 and was sent 962 to the wrong address. Our new address is in the computer don't know why this was sent to Nipomo. It was returned to me by a friend I received it just yesterday 4/9/25 I will be returning it.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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Response from Staples :
Hi thanks for reaching out to Staples. I'm sorry to hear about the delivery issues that you experienced with this order. I have forwarded your comments to our delivery resolutions team for improvement. ^MS
April 14, 2025
ALYXX M.
Verified Buyer
Posted Apr 9, 2025
More Competetive Prices Needed From Staples
Ink is ink. We'll see how long it lasts.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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SYLVESTER W.
Verified Buyer
Posted Apr 6, 2025
Good purchase
Thanks for the availability of the product.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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J o S
Verified Buyer
Reviewed at:
staples.ca
Posted Apr 3, 2025
cartridges are TOO EXPENSIVE- needed every 3 months for home use not business
Love the product but cost prohibitive
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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SHIRLEY M.
Verified Buyer
Posted Apr 2, 2025
Happy
nice to use points from used cartridge return
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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WILLIAM C.
Verified Buyer
Posted Mar 30, 2025
HP ink
good quality at good price
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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STEVE R.
Verified Buyer
Posted Mar 29, 2025
HP ink is a rip off
HP Inc is a rip off way too expensive but I think Staples doesn't have much choice and other options don't work well.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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V.F.
Verified Buyer
Posted Mar 29, 2025
Order Filled So Quickly!
I was very happy about how quickly I received the package.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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M.Y.
Verified Buyer
Posted Mar 29, 2025
HP Printer Cartridge
Great! Absolutely recommended.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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J.A.
Verified Buyer
Posted Mar 28, 2025
WAY TOO EXPENSIVE!!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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F.P.
Verified Buyer
Posted Mar 25, 2025
Ink
Yes it's ink
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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G.M.
Verified Buyer
Reviewed at:
Quill
Posted Mar 24, 2025
Black ink
Black cartridge slipped in easy and works fine. The magenta cartridge however kept popping out and I had to put the old one back in the printer
This review is for HP 962XL Black High Yield Ink Cartridge Prints Up to 2 000 Pages (3JA03AN#140)
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CAROLE B.
Verified Buyer
Posted Mar 23, 2025
Good Black Ink for HP printer
I purchase this from Staples because I can recycle the cartridges for credit; plus HP printers require real HP cartridges not a substitute brand.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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LEP
Verified Buyer
Reviewed at:
staples.ca
Posted Mar 21, 2025
Love it!
We love the XL cartridge as it lasts longer than the regular one!
This review is for HP 962XL Black Original Ink Cartridge (3JA03AN#140)
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