Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Paintingunlimited
Verified Buyer
Posted Sep 29, 2020
HP 962XL/962 Multi pack good purchase
HP 962XL/962 Multi pack is a high quality Ink and it works wonderful but I think that the price unfortunately is a little on the high side but it is the same everywhere but you get what you pay for
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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G.H.
Verified Buyer
Posted Sep 29, 2020
Overpriced unknoldgeable salespeople. Product returned! Long time customer
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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A.W.
Verified Buyer
Posted Sep 28, 2020
The HP ink cartridges do work very well!
I do appreciate having Staples buy me the HP ink cartridges everytime that I get them. The workers there in the Ames Staples store always help me out!
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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RE H.
Verified Buyer
Posted Sep 28, 2020
H P INK PURCHASE
I HAVEN'T HAD THE OPPORTUNITY TO USE THIS PRODUCT YET. I HAVE PLANS TO USE IT IN THE NEAR FUTURE.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Verified Buyer
Reviewed at:
staples.ca
Posted Sep 28, 2020
Ink For Printers
Ink for Printers is extremely expensive but I believe one saves when they buy a 4 Pack
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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Lise Bouchard
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 28, 2020
D’avoir cette boîte de quatre
Je trouve moins cher et que je le change tout ensemble
This review is for HP – Emballage assorti d'encre d'origine HP 962 CMJ / 962XL noir, paq./4 (3JB34AN#140)
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LINDA RUBINSON
Verified Buyer
Posted Sep 27, 2020
Very Disappointing
This printer inefficiently frowns in ink usage and is not intuitive to reset or fix ink usage. We have owned previous HP printers and they were easier to connect & troubleshoot internet wireless and cpu connectivity. Also the ink utilization is grotesque! Since cartridge costs have become so expensive this is not economical.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOHN F.
Verified Buyer
Posted Sep 27, 2020
Cartridge replacement
Printer is working fabulous! Always had since day one. The HP printer is great!!!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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M.H.
Verified Buyer
Posted Sep 24, 2020
Mo St tky
Mostly we like the new printer. We’d really like a longer receiver tray especially when we print multiple copies. Also there are times we print when we don’t have an option between color or black and white particularly when we print from an online document. All in all we’re pretty satisfied .
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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P.H.
Verified Buyer
Posted Sep 24, 2020
Refill inks
Great all the refill inks in one package
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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D.S.
Verified Buyer
Posted Sep 24, 2020
New cartridges are low in ink
Originals ran out quickly.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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N.F.
Verified Buyer
Posted Sep 24, 2020
Approve
I received my ink cartridges very quickly. Everything was perfect with the order. I am happy with Staples service and prices.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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REGINA C.
Verified Buyer
Posted Sep 21, 2020
Toner
This is a great product at a good price. My coupons helped with the cost!!! I recommend this product!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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E.Z.
Verified Buyer
Posted Sep 21, 2020
Quick delivery.
It was easy to order and quick delivery! Love it!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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DIANNE T.
Verified Buyer
Reviewed at:
Staples Business
Posted Sep 20, 2020
HP 962XL
Great item - will purchase again!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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GEORGE B.
Verified Buyer
Posted Sep 20, 2020
Necessary
Scouts motto always be prepared. There is nothing worse than running out of paper OR ink at the wrong time. Actually there is no right time to run out. Having a spare is always valuable. Having two is a comfort . When I buy reels of paper I don’t buy just one so why should I do the same with the ink?
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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BARBARA
Verified Buyer
Posted Sep 17, 2020
HP 962XL/962 Black High Yield Cyan/Magenta/Yellow Standard Yield Cart... HP 962XL/962 Black High Yield Cyan/Magenta/Yellow Standard Yield Cart...
My son is using it in college & seems to like it.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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SAM S.
Verified Buyer
Posted Sep 17, 2020
Colorful
These are the best and most colorful color toner cartridges I have ever seen. HP has knocked it out of the park with these and how kind and forward thinking Staples is for deciding to stock them! I would be lost without them! You know the old proverb: he who has a color printer with no ink really just has a paper weight!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PAUL V.
Verified Buyer
Posted Sep 17, 2020
Perfect
The ink cartridges were a perfect fit easy to install and the color could not be better
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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V.T.
Verified Buyer
Posted Sep 15, 2020
Thanks for the helpful clerks pleasant & smiled. Great store experience
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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