Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
W.N.
Verified Buyer
Posted Jul 27, 2020
5 stars
I bought a new HP printer in April 2020 that I bought online and picked up curbside. That process was 5 stars! I bought replacement ink online and this was delivered within days; again great service. I like buying "local" (Folsom) yet enjoying the conveniences of purchasing online. Thank you Staples! =)
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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SUSAN S.
Verified Buyer
Posted Jul 26, 2020
Excellent as always
Exactly what I needed before heading into some large projects. Recommended.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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VAL K.
Verified Buyer
Posted Jul 26, 2020
Expensive but great!
HP makes the best printers and supplies bar none.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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JEAN S.
Verified Buyer
Posted Jul 23, 2020
I enjoy my new printer so I bought an additional set of ink to keep me up and running.
I had to replace my old HP printer. The new one came with a set of ink but I always keep an extra set on hand so it stays up and running. I was surprised to find that this ink is a lot less expensive than the HP ink I used to get plus I was able to apply my Staples rewards for this purchase. Either way it works out well for me.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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lynfordd
Verified Buyer
Reviewed at:
hp.com
Posted Jul 23, 2020
Easy and eorks
Tired of the Epson never connecting or loosing connection . Had HP ink jets long ago and decided to try one of the office jet pro 9025 . Unbelievable easy to set up and use the quality is great the Wi-Fi connection actually works. So far so good has stayed connected the last several days without a glitch. Great product that works and good value!
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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ROMY B.
Verified Buyer
Posted Jul 22, 2020
Purchase
Great. No complaints. And so was the service
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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P.B.
Verified Buyer
Posted Jul 22, 2020
Expensive Ink
I could add a few more dollars and get a new printer with ink included.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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DAVID D.
Verified Buyer
Posted Jul 21, 2020
HP 962XL Black Ink Cartridge
The cartridge works as expected.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Linda451
Verified Buyer
Reviewed at:
hp.com
Posted Jul 21, 2020
Sorry I have come to believe HP products stink!
Last January I bought a new HP Printer it quit working by March. It was replaced and now it will no longer feed the paper correctly. It needs replaced again I will never buy another HP Printer.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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Dandre0247
Verified Buyer
Reviewed at:
hp.com
Posted Jul 20, 2020
HP 962 Black Original Ink Cartridge, 3HZ99AN#140
Needed to replenish my ink for my printer. Received within the week. No issues with this product at all...........
This review is for HP 962 Black Original Ink Cartridge, 3HZ99AN#140
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MOSES TWERSKY
Verified Buyer
Posted Jul 19, 2020
Blue Speed
The color and black ink cartridges 962 for the HP Printer 9015 work very well. All my print outs so far are of excellent quality. Staples is very good at providing all the necessary supplies for the printer (which I also purchased there.) The ink cartridges are easy to install. You should be satisfied.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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G.K.
Verified Buyer
Posted Jul 19, 2020
Ink cardriges
Easy to install. Ink very vibrant.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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W.D.
Verified Buyer
Posted Jul 19, 2020
No issues
No story or drama to report
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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ALAN R.
Verified Buyer
Posted Jul 19, 2020
Ink for printer
Outrageous price for ink. Total ripoff. Over $100
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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K.T.
Verified Buyer
Posted Jul 19, 2020
Replacement ink
Does what is needed as a replacement cartridge. Not really worth the price but no choice.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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RICHARD H.
Verified Buyer
Posted Jul 19, 2020
HP Printer
none. New printer isnt here yet. overdue
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MELVIN S.
Verified Buyer
Posted Jul 17, 2020
Hp
It is a replacement cartridge. This is the first time that I have used one. Usually.their cartridges ate pretty good.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Herve
Verified Buyer
Posted Jul 16, 2020
Works like a charm!
We love it. It is so compatible with our HP printer like a hand and glove. So easy to install. We can't believe it. Thanks again Staples!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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ROBERT B.
Verified Buyer
Posted Jul 16, 2020
HP 962
Ink is back up for office printer located in Auburn but purchased in Redmond.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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LINDA O.
Verified Buyer
Posted Jul 15, 2020
Great buy
customer service is excellent! Always friendly and accommodating.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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