Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
R.S.
Verified Buyer
Posted Mar 31, 2020
Fast delivery good price.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
L.O.
Posted Mar 30, 2020
Haven’t used them yet
Assuming they will be perfect
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
S.G.
Verified Buyer
Posted Mar 30, 2020
Thank you for the QUICK delivery!
I purchased ink so I would not run out. Right now my printer has "told me" it is low but will use the ink until it is time to change.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
L.O.
Verified Buyer
Posted Mar 30, 2020
High Quality--but expensive
I consistently use HP ink for my HP printer. I appreciate its quality very much. However it ultimately costs way more to buy the ink than it does to buy the printer.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
Chdr
Verified Buyer
Reviewed at:
hp.com
Posted Mar 30, 2020
Bravo
Great item. Super fast shipping! A±+++++++++++++++++
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
0up votes 0
0down votes 0
Report
P.L.
Verified Buyer
Posted Mar 29, 2020
Printer Ink
Printer ink makes my printer work well! Good quality!
This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
0up votes 0
0down votes 0
Report
PATRICIA W.
Verified Buyer
Posted Mar 29, 2020
Good Stuff
Have had hp printers for years. They work well and the inks have always been fine. No problems.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
1down votes 1
Report
MONICA S.
Verified Buyer
Posted Mar 29, 2020
HP XL Cartridge
the XL cartridges last longer than the regular cartridges.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
1up votes 1
0down votes 0
Report
CW5RET
Verified Buyer
Reviewed at:
hp.com
Posted Mar 27, 2020
I find the ink last as one would expect. Having trouble with printer. I successfully installed the. Black cartridge but had a
Printer message immediately required changing other cartridge. Working with HP to fix. Can’t complain about ink other than expensive.
Printer message immediately required changing other cartridge. Working with HP to fix. Can’t complain about ink other than expensive.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
0up votes 0
0down votes 0
Report
TRAVEL L.
Verified Buyer
Posted Mar 27, 2020
It's great!
Cartridge works great!
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
0up votes 0
1down votes 1
Report
S.V.
Verified Buyer
Posted Mar 27, 2020
Ink
For the moment I am satisfied and if will work well for me I will order again
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
JEROME S.
Verified Buyer
Posted Mar 27, 2020
good delivery
haven't installed yet but good delivery the only thing that was disappointing was the next day they offered special pricing
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
DENNIS M.
Verified Buyer
Posted Mar 27, 2020
Printer ink
arrived when you said it would
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
Jim Floyd
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Mar 26, 2020
Great everything
Service is fantastic. Great product and timely delivery
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
0up votes 0
0down votes 0
Report
Jim Floyd
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Mar 26, 2020
Timely delivery of a superior product
Love the quality and the timely delivery. Employees are very helpful
This review is for HP 962XL High Yield Cyan Original Ink Cartridge, 3JA00AN#140
0up votes 0
0down votes 0
Report
JAMES B.
Verified Buyer
Posted Mar 26, 2020
Great service delivered as promised
Simple to use app to order supplies especially in light of virus quarantine
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
HAPPY
Verified Buyer
Posted Mar 26, 2020
Accurate Order
Needed ink for my printer and oil for my shredder. Very convenient to order these items online. Order was accurate and complete and packed appropriately. Another positive experience with Staples.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
0up votes 0
0down votes 0
Report
GARY W.
Verified Buyer
Posted Mar 26, 2020
HP 962 Cyan Magenta Yellow & 962XL Black Ink 4 cartridges
I am very pleased with the ink cartridges and they are priced right! Thanks Staples!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
0down votes 0
Report
AL C.
Verified Buyer
Posted Mar 24, 2020
HP ink jet cartridge
I always use genuine HP cartridges & since I had Staples Rewards I saved $
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
0up votes 0
0down votes 0
Report
Darkness666
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Mar 23, 2020
INK
I love the ink it works great Thank You HP I'll order from you guys again!
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
0up votes 0
0down votes 0
Report