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Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)

4.46
6468 reviews
5 star
77%
4 star
9%
3 star
5%
2 star
2%
1 star
7%

Summary of reviews

HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.

Summary generated by AI based on customer reviews, including incentivized reviews.

Most helpful positive review
Posted Apr 1, 2026
HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cart
For everyday and card printing
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
Most recent reviews
The doc
Verified Buyer
Posted Oct 13, 2019
Didn’t need
Bought new printer and was told I would need ink immediately because the ink that came with it was only going to do about 10 pages. I am still using that same ink and have printed over 200 pages. Started the ink program and have already received the new ink but did not need it yet. Returned ink I bought because the ink program already sent me some.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
1up votes 1
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F.J.
Verified Buyer
Posted Oct 7, 2019
HP Ink
This was one of the best ink cartridges I've ever purchased. I've bought a lot of ink in my li8fe and this was by far some of the yellowest ink I've ever seen. The packaging was superb and the shipping was phenomenal. I would not hesitate for a split second to purchased it again. I'm looking forward to it.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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ROBERT D.
Verified Buyer
Posted Oct 7, 2019
h/p ink cartridges
INK cartridges arrived as purchased in a very timely manner
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Verified Buyer
Posted Oct 6, 2019
Just fine: printing looks good. Ink expensive. Hope for long product Life.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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MERRITTG C.
Verified Buyer
Posted Oct 4, 2019
Didn't use them yet
Didn't use them yet. However the prices are still very high.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PAVEL D.
Verified Buyer
Posted Oct 3, 2019
Fast emptying and expensive cartridge.
For 16 years I used at least 6 hp office jet all-one printers and observed the decrease in their quality. My previous very good 8600 printer died and I bought 9200 printer two months ago. I knew that I bought a garbidge but I hoped for half-garbidge. That’s mistake: 9200 printer is 100% garbidge. It’s 962 cartridges finish very quickly the control window is tiny and t...
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This review is for HP 962 Black Standard Yield Ink Cartridge, Prints Up to 1,000 Pages (3HZ99AN#140)
5up votes 5
1down votes 1
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JOSEPH B. GrandviewConsulting
Verified Buyer
Posted Oct 3, 2019
Printer jnk
Returned cartridges since new printer came with ink Store staff very helpful and cooperative. Staples in cedar grove nj. The best.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
0up votes 0
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DANNY POWERS
Verified Buyer
Reviewed at:
Staples Business
Posted Oct 2, 2019
HP ink cartridges
HP is by far the better brand for ink & toner cartridges
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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M.L.
Verified Buyer
Posted Oct 1, 2019
Quality of Ink
Color is good quality and the cartridges last longer. A much better purchase.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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W.K.
Verified Buyer
Posted Sep 30, 2019
What is there say. I installed the ink cartridge and it perform as it should. No brainier. Bill
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Girlfromyesterday
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Sep 30, 2019
Long lasting
I bought this and kept waiting for the ink to run out and it kept lasting and lasting. So much longer than any other ink I have ever used. I am a preschool teacher and make lots of copies throughout the year.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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R.S.
Verified Buyer
Posted Sep 27, 2019
We appreciate the product and customer service.
Staples gives us products and customer service. We always find what we want we one place shopping
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Eva
Reviewed at:
Quill
Posted Sep 25, 2019
Great High Yield
Great High Yield as we print so much daily
This review is for HP 962XL Black High Yield Ink Cartridge Prints Up to 2 000 Pages (3JA03AN#140)
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D.M.
Verified Buyer
Posted Sep 25, 2019
Astounding
It had yellow ink in it. And it printed from the printer!
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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P.B.
Verified Buyer
Posted Sep 23, 2019
HP Ink Cartridges
I think the ink for the computers is way OVERPRICED
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Ken527
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Sep 22, 2019
Great Product
I purchased the HP 962XL in Magenta and the color never varies. Always excellent.
This review is for HP 962XL High Yield Magenta Original Ink Cartridge, 3JA01AN#140
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Ken527
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Sep 22, 2019
Great Ink
I have always been extremely happy with my Ink Cartridge purchases. The quality of the HP Ink Cartridge 962XL (Black) is always a superior product.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Sep 22, 2019
Future
Excellent product, Wil only use HP product in the future.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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JWood TAF
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Sep 21, 2019
Exceeds expectations
I work from home part of the time and need a scanner/copier/printer. Recently I had extra work that required about 1,000 copies in a week. It performed beautifully. It performs like the big expensive machine that we have in the office.

And I LOVE that I can print from my phone. When someone texts me a document I do not have to email, save, etc. I just print!
This review is for HP 962XL High Yield Yellow Original Ink Cartridge, 3JA02AN#140
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C.SISNEROS
Reviewed at:
staples.ca
Posted Sep 19, 2019
Just what I needed for my office
This review is for HP 962 CMY/962XL Black Combo - 4 Pack (3JB34AN#140)
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