Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
D.N.
Verified Buyer
Posted Jul 14, 2019
Expensive!!!
Had to have them. Brand new printer and refill guy doesn’t have the chip yet. Can’t wait until he get it!
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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A.M.
Verified Buyer
Posted Jul 12, 2019
Hp printer l believe has everything I need.
Very happy with my purchase so fat although the black ink ran out faster than I expected.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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S.R.
Verified Buyer
Posted Jul 8, 2019
The ink we purchased for the printer works great
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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Lakeview
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jul 8, 2019
Black Ink.
No issues, all came as expected and has worked as it should. Very happy with our printer and the ink the cartridges we bought for it.
This review is for HP 962XL High Yield Black Original Ink Cartridge, 3JA03AN#140
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Duke
Verified Buyer
Posted Jul 5, 2019
HP 962XL Black Cyan Yellow and Magenta
We purchased the HP 962XL Black Cyan Yellow and Magenta cartridges which are very expensive but necessary for the HP 9015 printer that we just recently purchased from Staples. The printer and cartridges are currently working fine.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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DANIEL D.
Verified Buyer
Posted Jul 5, 2019
Ink
For gosh sakes it is an ink cartridge. I am not in love with the darn things. First off you take the old one out you put the new one in swing around your partner and then you might get thin. I am tired of answering these review things. I do like the product though.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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P.F.
Verified Buyer
Posted Jul 5, 2019
New Printer
Had to purchase a new priner. The HP 962 CMY/962XL Black Ink cartridges 4 pack work great in the new printer.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Commonwealth Meditation
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jul 5, 2019
The delivery was very fast and the website was extremely easy to use.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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M.R.
Verified Buyer
Posted Jul 2, 2019
Excellent customer service at Pinehurst STAPLES
Staff at Pinehurst/Aberdeen STAPLES is always friendly and knowledgeable. I enjoy shopping there.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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A.N.
Verified Buyer
Posted Jun 30, 2019
Excellent
They were a great help
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Toad2
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Reviewed at:
hp.com
Posted Jun 28, 2019
Excellent Ink Cartridge
I recently purchased the new printer, HP OfficeJet Pro 9015. It and the original Yellow ink cartridge (and all cartridges have been performing well. It has not yet been necessary yet to actually put my replacement cartridges into use.
This review is for HP 962XL High Yield Yellow Original Ink Cartridge, 3JA02AN#140
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KEVIN F.
Verified Buyer
Posted Jun 26, 2019
Quick
And ez what else to say!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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BRIAN A.
Verified Buyer
Posted Jun 20, 2019
HP Ink 952XL & 952
Thank you! HP ink is great...
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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PEGGY Y.
Verified Buyer
Posted Jun 18, 2019
installed perfectly now just waiting to see how long they last.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOAN M.
Verified Buyer
Posted Jun 14, 2019
I do not like having to buy a 4-pack everytime I run out of one of the colors
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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G.S.
Verified Buyer
Posted Jun 14, 2019
Great product. Staples is a wonderful company to do business with
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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BRENDA S.
Verified Buyer
Posted Jun 13, 2019
It's printer ink
It's ink. Works as it ahould
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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R.S.
Verified Buyer
Posted Jun 12, 2019
Great replacement
Haven’t needed to use yet since I’m still using the ink that came with my new printer. Seems good!
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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anna strollo
Verified Buyer
Posted Jun 12, 2019
HP 962 CMY/962XL BLACK INK CARTRIDGES 4PACK
GOOD BUT TO EXPENSIVE
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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J.S.
Verified Buyer
Posted Jun 10, 2019
XL Cartridges
Why can't Staples offer the full line of 962 XL cartridges - like the 3 pack color 962XL and the two pack 962XL Black and allow your customers to save a dollar. Your stores don't carry the XL cartridges. BUT you sure like to sell the printers. Give the little guy a break.
This review is for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
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