Customer Reviews for HP 962XL Yellow High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA02AN#140)
6468 reviews
Summary of reviews
HP ink cartridges are generally praised for their quality and reliability, offering good performance and long-lasting results. However, some users find them expensive and occasionally incompatible with certain printers.
Summary generated by AI based on customer reviews, including incentivized reviews.
Most helpful positive review
Posted Mar 27, 2026
EXCELLENT SERVICE
I never have any problems ordering products at Staples. Their delivery is perfect and meets all expectations!
VS
Most helpful critical review
Posted Mar 14, 2026
Staples refused to exchange
Staples POOR service - I ordered the wrong one and Staples wouldn't let me exchange it
SYLVIA T.
Verified Buyer
Posted Oct 3, 2024
Excellent cartridge
Cartridges were in store and ready for pickup
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOHN C.
Verified Buyer
Posted Oct 2, 2024
This was a great buy after applying rewards to the purchase price.
A good way to save is to apply rewards to reduce the cost of high quality HP ink cartridges.
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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JENNIFER O.
Verified Buyer
Posted Sep 29, 2024
Bob
Bob knows the business He is always helpful and I have always looked for him because he can answer all my questions. I have bought printers computers ink cartridges and had my computer up graded. On my last visit he was even running the check-out. Saratoga Springs Staples is lucky to have such a competent employee. He deserves a thank you and a raise.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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NANCY S.
Verified Buyer
Posted Sep 27, 2024
ink
The cartridge had a defect and I spent 2 days trying to find the problem on my printer. All the support people wanted to sell me a new printer.
This review is for HP 962XL Cyan High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA00AN#140)
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RUBY L.
Verified Buyer
Posted Sep 25, 2024
Didn't work in my printer
I purchased all XL cartridges for my HP Officejet Pro 9015e that requires the 962 cartridges. The XL color cartridges did not work. It gives me an error message. I don't know if my printer is going out or if the cartridges don't fit correctly. I use the Black XL all the time but had not tried the color XL because of the expense of buying all XL at the same time. I too...
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This review is for HP 962XL Black/Cyan/Magenta/Yellow High Yield Ink Cartridges, 5/Pack (6ZA57AN)
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B.S.
Verified Buyer
Posted Sep 19, 2024
Great product
Love it
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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RAUL C.
Verified Buyer
Posted Sep 18, 2024
purchase of computer ink
The service was excellent. Raul was very helpull
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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S.B.
Verified Buyer
Posted Sep 17, 2024
this is a silly rating
I ordered cartridges and they came in on time. The End.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Zee
Verified Buyer
Reviewed at:
Quill
Posted Sep 16, 2024
Good Ink Quality
came fast and is great to use for my home office
This review is for HP 962XL Magenta High Yield Ink Cartridge Prints Up to 1 600 Pages (3JA01AN#140)
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M.Z.
Verified Buyer
Posted Sep 16, 2024
I like the product very much. I would recommend the product to anyone interested.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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Underworld Guy
Verified Buyer
Reviewed at:
staples.ca
Posted Sep 15, 2024
Don’t need black, no problem!
Good value - HP offers this color only pack. In fact, I’m going to buy another!
This review is for HP 962 CMY Original Ink Combo, 3 Pack (3YP00AN#140)
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J.A.
Verified Buyer
Posted Sep 14, 2024
HP printer ink
Way tooo expensive but HP bugged my printer to not accept non HP ink-class action suit in progress-according to VERY HELPFUL Staples worker- THANK YOU
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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JOHN S.
Verified Buyer
Posted Sep 12, 2024
Accumulation of 962 Magenta ink
962 cartridges are only available as a 3 pack. I am accumulating Magenta and using Cyan and Yellow faster. The cartridges are expensive and it is a waste of money to buy extra cartridges.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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W.M.
Verified Buyer
Posted Sep 11, 2024
Expensive!
Great product - really expensive
This review is for HP 962XL Black High Yield Ink Cartridge, Prints Up to 2,000 Pages (3JA03AN#140)
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DAVID T.
Verified Buyer
Posted Sep 4, 2024
Just what I Needed!
Easy to order shipped timely and easy pickup. And with Rewards a nice discount too!
This review is for HP 962XL Magenta High Yield Ink Cartridge, Prints Up to 1,600 Pages (3JA01AN#140)
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MARY M.
Verified Buyer
Posted Sep 4, 2024
Ordered Spares
I ordered spare cartridges since I put my last color cartridge into the printer. I had a $15 coupon for ordering on line. Delivery fine. I’ll be using each of the cartridges on an “as needed” basis.
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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DOROTHEA P.
Verified Buyer
Posted Sep 3, 2024
Our HP printer does a lopt of work
We print a lot so our HP printer is often calling for ink and the X size ones last longer. I buy the complete package of all the colors and black. I keep one in reserve so when we need one we have it.
This review is for HP 962XL/962 Black High Yield and Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 4/Pack (3JB34AN#140)
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Vls44
Verified Buyer
Reviewed at:
hp.com
Posted Sep 3, 2024
new cartridge
great no issues.
This review is for HP 962 3-pack Cyan/Magenta/Yellow Original Ink Cartridges, 3YP00AN#140
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BudL
Verified Buyer
Posted Sep 1, 2024
Great to pick it up when needed
Being able to pickup ink within hours is great. And they match prices too
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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BLAINE E.
Verified Buyer
Posted Aug 31, 2024
HP Cartridge purchase
What is there to say walked into Staples headed straight for the ink cartridge area picked up what I needed paid for it and left. No big deal just a simple cartridge purchase
This review is for HP 962 Cyan/Magenta/Yellow Standard Yield Ink Cartridge, 3/Pack (3YP00AN#140)
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